TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,837 customer reviews
First time we have used an agent. Great price for a package with lots of inclusions. Will be using again.
Alexandra Anderson
7th May 2024
The staff at Travel online were alway prompt in getting back to any question and queries. Always happy to assist. Booking with them was easy and smooth sailing.
Nicole Fernando-abolitis
7th May 2024
Thank you for your assistance
Had a great holiday
Melissa O'shea
7th May 2024
Excellent service and followed up on any enquiry we had.
Micheal Phillips
7th May 2024
thanks Lisa , everything was great and went off without a hitch.
looking forward to our next holiday booking.
Bill Kafaltis
7th May 2024
From first contact everyone was very helpful. We choose the Padma for our honeymoon. Everything we booked through travelonline was perfect. Communication was great and we had the best holiday and got the best deal aswell. Have already recommended to quite a few friends. Based on our smooth experience would highly recommend.
Regan Wilson
6th May 2024
Very professional
Brian Patterson
6th May 2024
Great communication! Everything was taken care of for us. Great little token bag came in handy in our trip too!
Vicki Walters
6th May 2024
Fantastic service, very responsive and helpful
Jane Reid
6th May 2024
Highly recommend to friends and family
Dwayne Crofts
5th May 2024
Great service and helpful when i needed changes made to my itinerary.
Peter Antonius
5th May 2024
Could not fault the services of Travel Online and our consultant. They ensured that all of our travel details were correct when we made an error with booking and the whole process was smooth and perfect. We were met at the other end with a consultant who organised the right time for our transfer back to the airport and organised our included tour. Very happy with Travel Online and will be using again.
Nikita Conn
5th May 2024
Great service - the initial hotel we booked was not available so they found us an alternative with transfers. Everything went to plan!
Sara Meadows
5th May 2024
Great team, nothing was a problem. Our holiday was great
Helen Halpin
5th May 2024
Everything ran perfectly
Thanks
Terri Lobo
5th May 2024
Great company to deal with
Tim Harris
5th May 2024
Great service and great communication with planning our trip to Thailand.
Will definitely use again to book another holiday.
Melissa Joy Kerrison
5th May 2024
Attentive and professional.
I didn't give 5 stars only because we didn't have any issues so the contact was limited.
But she was perfect
Andrea Frabetti
5th May 2024
Always up to date information and reminders. Great company to deal with
Jennifer Mary Ann Lingard
4th May 2024
Great service and efficiency
Have booked with travel on line several times
Doreen Greco
4th May 2024