TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,557 customer reviews

i have used your services before and are very impressed and have recommended you to friends as a result.

Virginia Baldwin

29th Jun 2013

would book with you again. esp as we can discuss things over the phone.

Keith Collins

29th Jun 2013

Prompt replies. Website was easy to navigate and flexible.
Personalise with phone contacts. Talking to someone you can understand what they are saying.

Yes would book again and recommend to friends

Dat Tran

29th Jun 2013

Great, easy to use service. Would use again.

Domenic Belfiore

29th Jun 2013

Very prompt responses; helpful and professional attitude

Alan Leisk

29th Jun 2013

Excellent service and Annalise was fantastic and very helpful.

Christine Gibson

29th Jun 2013

Everything went as planned. Your service was super efficient!
I have recommended you already. I did try to get 2 quotes for our holiday but yours came so quickly I had booked through you before the other company got back to me.

Susan Townsend

27th Jun 2013

The service given by TravelOnline and specificly your Bali office was exceptional.

I was very happy with my initial consoltation with Natalie regarding changing my details to original request. She was very accomodating and helpful making decisions to best suit.

Once in Bali I had changed my flight details regarding return trip to Perth. I contacted the Bali office to advising of change and requested if able change in pickup serivice location and time as I had also changed hotel accomodation. The Bali office was helpful and friendly and found that nothing was a problem. On my return trip (as with other pickups) was collected without any problems. On time and with friendly drivers.

On my next holiday I will be very happy to use TravelOnline again.

Michelle Hall

27th Jun 2013

Very Happy with the service thankyou,everything went smoothly and at competitive prices.

Regards Dave Garland

David Garland

27th Jun 2013

This was the start of our holiday, combined with a pakage deal from another travel agency.
Everything worked out perfect, pickups, transfers etc.
We will recommend your service to family & friends.
Thanks Natalie for a perfect holiday!!!
Cheers,
Jan & Ria

Jan Munsterman

27th Jun 2013

Our travel consultant Lisa Scull was great. She was prompt with her reply emails and answered all of my enquiries making me feel at ease with the entire online process. I will definitely recommend your services to friends and family.

Brent Joll

27th Jun 2013

Very prompt service. We would recommend to family and friends.

James Layton

26th Jun 2013

I will be booking with you guys again in the near future had no dramas what so ever service great, my questions were always answered.

Sharon Woodcroft

26th Jun 2013

Thankyou Lisa. Very professional sevice. We were reluctant to go for an on-line booking due to previous major problems with another organisation but gave it another chance with you, and all worked very well. The requests by us b4 going was effeciently responded to by your staff - thankyou.

No hesitation to book similar arrangements with you. Just keep us informed of future "bargains".

Sincerely
Ray & Denise Tymmons

Raymond Tymmons

26th Jun 2013

A very efficient way to book travel.

I will definitely be using the service again

Robert Earnshaw

26th Jun 2013

We were very happy with your service and would recommend to friends and family.

Martin Brown

26th Jun 2013

Kept me in the loop at all times.
Efficient & helpful.
I would definitely use the service again

Mike Machet

26th Jun 2013

Excellent service. Kept up to date with any changes.

Mark Daniel Kelly Williams

25th Jun 2013

Thank you Clare for your service. You were prompt in answering any queries and great in sending updates about the hotel renovations. I would definitely recommend TravelOnline to family and friends

Debbie Surridge

25th Jun 2013

We would recomed your professional services

Bruno Nikolic

25th Jun 2013