TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,557 customer reviews

I liked the communication between Emma and myself, she helped make the booking simple and easy.

The extras included make it more value for money.

Have already recommended to friends :) and I will always look at your website before booking with anyone else

Effie Skalkos

25th Jun 2013

We loved and appreciated your on line and phone service and we will recommended your service to family and friends and would consider future holiday plans with travel on line.
thanks again for helping to make it a fuss free hoilday experience!

Sonia Danister

25th Jun 2013

Very happy with the service I received, particularly from Natalie. I will definitely be using this service for my next holiday.

I have also recommended the website to my friends

Kathleen Flack-crane

25th Jun 2013

We can only give you back positive feedback. You were always there to answer every question we had and recommended an excellent resort in Fiji for our family holiday.
We will be using you for now on and will be recommending your services to all our friends and family. Thank you.

Sally Garnham

25th Jun 2013

I have already recommened TravelOnline to my friends because all the bookings just fell into place. Was never any worries with the bookings. In working out an itinary you guys was very patient and answered all questions straight away either by email or a simple phone call. I will book through TravelOnline again.
Thank you

Stan Yates

24th Jun 2013

all our requests were met so we were very happy and will use you again in the future.

cheers

Finlay Ward

24th Jun 2013

Very easy process. No mistakes. Perfect transaction. Highly recommend!

Jennifer Craft

24th Jun 2013

Hassle free service,great value and would definitely use your service again

Peter Fortune

24th Jun 2013

Everything was organised well and the staff very prompt. We would recommend you to friends.

Rodney Busher

24th Jun 2013

Easy and convenient..........would book with you again and no hesitation in recommending your service. Thank you.

John Giaquinto

24th Jun 2013

We have used Travel Online a couple of times now and have had very positive experiences each time!

I would definitely book with travel online again. Thank you

Sally Leese

24th Jun 2013

I would recommend you to family and friends.

Andrew Mcdougall

24th Jun 2013

Joanna answered all my questions clearly and quickly by e-mail or over the phone. Good communication helped allay my worries with what can be a bit uncertian for new travellers (me) especially when it feels like you cast your credit card number out into the ether not knowing what will happen next. Had a gret trip, all went well.

Matthew Carden

24th Jun 2013

We would definitely book again with TravelOnline, they were excellent. We have already recommended TravelOnline to all our friends and family.

Mark Gladman

23rd Jun 2013

Hi Kimberley

Yes we had a fantastic time. The hotel was at a perfect location, right on the beach. We arrived and received a different room to what we booked for but after a couple of nights we went and saw reception and they moved us straight away to the Grand Delux room we had booked for. Breakfast was great, always a great range. We didn't eat at the hotel other than breakfast (which was included in price) as the food and drinks were expensive there but we absolutely loved the fact that we were on the beachfront. Their were plenty of restaurants just out of the hotel. The hotel is looking a little bit worn and needs a little bit of repair but we still loved it. They also need to include Wifi in their price as that was extra.

Yes we have recommended you to family and friends. We have also previously booked with you accommodation in Fiji and had a great experience there too.

Thank you for the great price, we had a lovely time.

Lisa Smith

Darren & Lisa Smith

23rd Jun 2013

The service was professional and we would book with you again and recommend TravelOnline to others.

Rodney Hamilton

23rd Jun 2013

Very easy transaction, if I had questions I was able to speak to a real person which was reassuring. Would recommend to family and friends

Gregory Chester

22nd Jun 2013

Travel Online has been as absolute pleasure to deal with from the moment we booked. My booking initially had issues with securing flights however this was quickly and professionally managed by you and your team. I couldn't have been more happy.

Your team is efficient, has fantastic customer service and is completely professional. I will be and have already recommended friends and family to your service and can guarantee that I will use your service again.

My family and I had an awesome holiday and is looking forward to the next one!

Thanks Lisa,
Narelle.

Ryan Williamson

21st Jun 2013

All good

Genevieve Graham

20th Jun 2013

We like how easy the site was to use after many hours looking at holiday we kept coming back to here as the website was so easy to use and you could get a quote straight away. We would recommend to everyone a great professional service we will be back again

Mark Holt

20th Jun 2013