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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 13,944 customer reviews

Good value holiday loved the extras

Marie-france Freakley

1st Jan 2013

Hi Annie,
Service was perfect all pre booked no problem any where me and the entire family would like to say thank you for a perfect holiday destination, apartments were very nice for 3 star.
Next time we have to book 5 star as thats what the family is normally use too.
Regards,
John Paxos

John Paxos

1st Jan 2013

Definetely loved the instant quote service with Travelonline. Knowing the exact cost the holiday would be was great.Would certainly recommend and book again with Travelonline. Great service!!

Paul Laffin

1st Jan 2013

Very efficient and friendly service from Crystall. Very refreshing to have someone that you can ask questions and get the correct answers.
Thank you Crystall

Brian Davey

1st Jan 2013

You were all very accommodating to our requests and we appreciate it. Thank you for organizing a wonderful holiday!

James Niesel

1st Jan 2013

I was satisfied with your service and will recommend.

Christian Dreyer

1st Jan 2013

I was very impressed with the efficiency and professionalism. I will book again with you and have already recommended your services to colleagues.
I cannot suggest anything else you could do to improve your outstanding service.

Sheryl Dell

1st Jan 2013

Efficient and friendly - what more could be expected?

Laurence Mound

31st Dec 2012

It was so easy booking with you guys - everything went smoothly and we had no dramas at all. Appreciated that you let us know that we didn't have long enough cover on our insurance - and also that you passed on the details for Christmas lunch in our resort. We will definitely use you again - thank you!

Christina Clarke

31st Dec 2012

Co-operative, Friendly and Hassle free service. I shall book / recommend Travel online to family and friends. Thanks Annaleise fo your warm service.

Suresh Babu Ramanathan

31st Dec 2012

Excellent service, would certainly use TravelOnline again and recommend it to others

Leo Delissen

30th Dec 2012

The service we received from Annie was excellent considering we had booked before the cyclone hit Fiji and we were booked in another motel, Annie was very helpful in finding other accommodation for us. the information was sent to us very quickly and we had not trouble sorting anyhting out, We usually book travel and accommodstion outselves and we are very grateful fpr this trip that we had used a travek agent, due to the cyclone, The made us more confident to continue our trip as we were considering cancelling but we called Travelonline to make enquiries and the information given made us continue.

Thanks Anie and hope you finally soerted everyone and had a lovely christmas. graham & gay Trill

Graham Trill

30th Dec 2012

Hi Guys
I have used your service three or four times now and have not been disapointed once. I love your website its so easy to create a holiday that suits both time and budget and I also love the service I have received from you guys it has been excellent. I will continue to use Travelonline and have and will continue to recomend your service to friends and collegues.
Thank you

Peter Ernst Schupfer

29th Dec 2012

Kind guide and quality tour. Thanks

Jing Shi

29th Dec 2012

Everything worked perfectly . No problems .

Zoe Minshall

28th Dec 2012

Very very good services. Thanks to Annaleise, arranged our trip smoothly. After the cyclone hit Fiji, she promptly helped us to arrange other resorts in time. Will definitely book with travel online again and recommend to friends.

Nick

28th Dec 2012

Good very reliable..

Barry Adams

28th Dec 2012

very prompt and helpfull service
will use again for our next holiday

Simon Boyd

28th Dec 2012

Great customer service, will definitely book again from you.

Connie

28th Dec 2012

Yes we would book with TravelOnline again & we have already recommended your service & Grand Hotel & Casino to our neice & family. Our trip went smoothly with no holdups.
The Grand provided us with complimentary Airport Transfers which was a bonus.

Robert Mcghie

28th Dec 2012