TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,668 customer reviews

Lisa was really helpful with all our questions and organised everything for us. Also we got a good price on Musket Cove via TravelOnline so would use them again.

Rory Creagh

1st Apr 2014

Excellent service. My questions were answered promptly and professionally. Would have no hesitation booking with TravelOnline again or recommending your services.

Alan White

1st Apr 2014

You were prompt in your responses and everything was organised perfectly. Enjoyed our holiday.
Would certainly book again and highly recommend

Joel O'brien

31st Mar 2014

Thank you We had a great holiday, not long enough. Emily was very helpful and friendly. Hotel was great. I would recommend you to my friends and will use you again. Thanks again for your service Pat

Pat Larcombe

31st Mar 2014

Thank you fro organising my holiday. We had no problems with flight or transfer. I would definitely book through travelonline again and recommend you to family and friends. Our booking consultant Annaleise Bradley was awesome. Thank you once again for making our holiday so memorable. Looking forward to going back to Fiji next year.

Clifford Myburgh

31st Mar 2014

We could not have been happier with the prompt service we received from Rochelle, everything worked like clockwork, the flights , pick up to & from the airport & accommodation. We had stayed at Le Lagon in Vanuatu before so we knew it was of the best resorts. A good time of the year as the temperatures were great
We will definitely be using travelonline again when we can get time off work (Business owners so its hard to get away) and yes we will recommend you to all our family and friends.

Robert Dawson

31st Mar 2014

Thankyou for organising everything, It was our best holiday thus far!!

Julie Grima

31st Mar 2014

Professional, clear informative on all deals, easy to book online, very efficient never had a problem with any booking - will and have highly recommend you to all my friends, colleagues and family.

Katrina Wadwell

31st Mar 2014

Travel online were a pleasure to deal with, efficient and friendly. We would happily book another holiday through them. Thank you travel online :)

Tim and Maz

31st Mar 2014

We were extremely happy with your service and would definitely book through this company again in the future. We would also be happy to recommend your company to other friends
Thanks

Brian May

31st Mar 2014

Our agent Emma was great to deal with. Very prompt with replying to emails. She was also most helpful when one of our group could no longer travel due to medical reasons. Would definately use TravelOnLine again

Penny Fraser

31st Mar 2014

This is the third holiday I have booked with Travelonline and each one has gone off without any problems at all. We had reasonably connecting flights (for the long haul from Darwin to Fiji) and everything was arranged and organised wonderfully.
Special thanks to Annaleise! I asked if she would ask for a room upgrade for us. I'm not sure if this worked or not but we certainly had a fantastic, self contained room, right on the beachfront. Thank you so much!!

Pam Vaughan

31st Mar 2014

Service friendly and questions answered prompt. Great packages available and will book again.

thank you for a wonderfull holiday.

Yolanda Selvatino

31st Mar 2014

We liked everything about your service, I was a bit skeptable at first as I have never booked over the internet before but I didn't have a problem everything went to plan. Keep the deals coming to my email please, as we want to go next year.

Debbie Howell

30th Mar 2014

Very helpful and understanding during quote and booking process. Excellent consultant!!

Peter Dimovski

30th Mar 2014

We would book with you again, the online service is easy to use and being able to contact you with queries was helpful. I have already recommended you to friends.

Michael Lewandowski

30th Mar 2014

We like to thank you for a great offer and zn excellent service !!

Minoo Askarian

30th Mar 2014

I found Joanna very helpful and there was also someone else I dealt with when she was away that was alos very good.
My trip was delayed twice and even the 3rd attempt was a gamble for me personally.
Joanna was excellent in her endeavour to get what i needed and help me in every way.
The only disappointment I had was around my travel insurance as it didnt follow thru which i did not realise.
Went thru 2 agencies to book as in flights thru FC- never do that again and TOL for the island.
Anyhow it was simply the best break even though short my son and I have ever had. We have a disabled boy in our lives and he is pretty full on so we just loved chilling and snorkelling for hours on end.
Thanks so much.
Joanna was instrumental in getting us to the island finally so thank you xx

Louise Harrison

29th Mar 2014

The customer system is excellent. Details were very clear and all communications were efficient and friendly. Would not hesitate using Travelonline again.

Arthur Wehlow

29th Mar 2014

Excellent web site great customer service from go to wo I would recommend you to both friends and family thanks for a great holiday Geoff

Geoffrey Wylie

28th Mar 2014