TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,132 customer reviews

Everything went very smoothly
Thank you!!

Ann Oakley

1st Jul 2014

Your service was prompt and everything went as planed.
We will certainly book with you again

Allan Dexter

1st Jul 2014

I would book with Travel Online again as when I had questions they were always prompt with the answers.
Very helpful staff and with such a good service overall

Colin Airey

1st Jul 2014

Excellent service, second time using your service. Easy to use and have recommended to friends and family.

Wayne Burden

1st Jul 2014

We love booking our holidays through travel online. Everyone is extremely helpful and the process feels so easy and relaxed. I love that I can fiddle around with my own quotes online and then the staff are there to help when I need it. Everyone at travel online is fun and friendly and each holiday we have booked so far has has been straightforward and went smoothly.

Leanne Budd

1st Jul 2014

Thank you Thank you Thank you for the best holiday ever you took all the stress away our holiday was spot on no problems with our transport accomadation or flights. Our last holiday was booked through a travel agent and we had problems and I was not happy about having to go through that again . I liked the idea of special packages to pick from which you usually dont get by booking on line. Your service was recommended to me by a friend and I would and have recommended you to everyone I talk to about our holiday. I did email you a few times pestering you because I was concerned about a few things which I always received a reply .I will book through your company again thank you again

Jacqueline Walker

30th Jun 2014

Excellent service - everything went very smoothly. Thank you.

Anne Ernst

30th Jun 2014

There booking process was very smooth and the package was great value. There was no problems with the arrangements and options in the booking with airline, transfers or resort. It is really good that after we made the booking online, that we were contacted by travelonline travel agents.

Christopher Ebejer

29th Jun 2014

Lauren, your service was excellent. Not a hitch with any of the arrangements. Virgin was also excellent.

Wendy Yates

29th Jun 2014

Happy with the service and also it was cheaper than booking direct, have used this site for bookings before.

Cathy Mott

29th Jun 2014

We were pleased with the service provided by TravelOnline and would recommend them to others. Slight miscommunication with wheelchair assistance at Brisbane but problem resolved at booking desk.

Lawrence Waring

29th Jun 2014

This was the easiest holiday booking I have ever made. I chose what I wanted. It was booked, vouchers sent & that was it. Our holiday was fantastic. I will use TravelOnline again & would recommend them to others I know. Thanks for a trouble free holiday.

Jennifer Dickie

29th Jun 2014

If we travelled again we would book our holiday with you.

Glenn Gray

28th Jun 2014

Everything was dealt with quickly and efficiently. Thank you.

Sylvia Ullmer

28th Jun 2014

Very helpful with everything. Absolutely no hidden extras on our trip. None. Everything just flowed properly. Connections with enough time to get to the resort, very confident i will use travel on line again. Thank you

Rachel Taylor

28th Jun 2014

I did have one slight issue with an attachment that didn't come through but other than that it was so easy to book. I didn't even have to leave my house. I like the way I can do different quotes to compare before going ahead. Have told my friends about how easy I was.

Keppel John Ramage

28th Jun 2014

This is the 4th time we have used Travelonline for our holiday bookings & will always use them in the future we were kept informed of everything we needed to know from time of booking until pick up from the airport & beyond thanks fro the great service

Lee Anderson

28th Jun 2014

Very good service, everything that was quoted, was 100% delivered, would defiantly recommend this company, and will use again.

Chris White

28th Jun 2014

Absolutely fantastic. Great organisation. Cheap. We would definitely use you again.

Richard Byrne

28th Jun 2014

Professional service. Very well informed. Prompt and efficient. I would use your company again and happily recommend to others. Great service and excellent value. Nothing was a problem.

Darren Chow

28th Jun 2014