TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,668 customer reviews

Excellent service & I would highly recommend!

Sarah Staggard

5th Jul 2014

Good and prompt communication.
Available to contact with queries.
Would book again and recommend to friends and family

Eric Moon

5th Jul 2014

We will definitely book through travelonline.com again. All of the girls we were in contact with were very efficient, friendly and professional in replying to any queries we had and everything that was organised by travelonline.com ran smoothly.

Sarah Kaup

5th Jul 2014

We have had great service both times we have booked with travel online. They are extremely helpful and we have never had a problem with our bookings. We would book with them again

Lance Price

5th Jul 2014

Fast response to my inquiry. Great communication. Answer all my questions. Fantastic. Use you again

Kelvin Mccloud

3rd Jul 2014

Questions answered quickly. Got a great deal for our holiday. Very happy and would use your service again.

Graeme Cross

3rd Jul 2014

Great work by Rochelle, happy with everything she did. Would book with TravelOnline again

Douglas Marshall

3rd Jul 2014

Will book again, u were great

Aaron Davies

3rd Jul 2014

Amazing service!!! Definitely will rebook with travel Online again.

Elizabeth Hanson

2nd Jul 2014

I would definitely book through travel online again. They booked us into a quality hotel which met all of our needs. Lisa was amazing and so was Woonsen (the Thai lady who organised all our tours and trips while we were there). Both were very patient and tolerant and put up with our constantly changing itinerary. Thanks to travel online we had the best holiday.

Wendy Fletcher

2nd Jul 2014

Would use travel online again and deal with Lisa.

Darin Tanti

2nd Jul 2014

Great service. We were a bit worried because the deal seemed to good to be true. Is the resort fee really included? Will we get the worst room in the hotel? We needn't have worried. Everything went smoothly. No hassles at check in. We were happy with our room on the 21st floor. We would be happy to use Travel Online again.

Paul Groves

2nd Jul 2014

very good and effecient would use again

Colleen Anne Rowles

2nd Jul 2014

Excellent holiday and location. Thanks for a smooth and trouble free booking and will certainly use Travelonline again.

Bradley Moss

1st Jul 2014

Rochelle was so helpful, replying to my email inquiries immediately and went out of our way to ensure our concerns were eased. The price was the best I could find online. Very satisfied!

Jennifer Cook

1st Jul 2014

It was very good experience to book our holiday trip with travelonline. Staffs were really very supportive and even I know I was asking hundred questions but they have replied my every questions gently and guided me accurately.

Would like to book with you again for sure and recommend my friends and family members in future.

Good luck and loved your professionalism. Keep going.

Shaileshkumar Desai

1st Jul 2014

Everything went very smoothly
Thank you!!

Ann Oakley

1st Jul 2014

Your service was prompt and everything went as planed.
We will certainly book with you again

Allan Dexter

1st Jul 2014

I would book with Travel Online again as when I had questions they were always prompt with the answers.
Very helpful staff and with such a good service overall

Colin Airey

1st Jul 2014

Excellent service, second time using your service. Easy to use and have recommended to friends and family.

Wayne Burden

1st Jul 2014