TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,029 customer reviews
Your service was prompt and efficient. Next time I book another holiday, I definitely will use Travel OnLine and I do recommend anyone to use TravelOnLine. Thank you Clare
Flora Kandiero
17th Sep 2014
I'm really happy and impressed with the way things came together for our family holiday. Lisa Scull was really helpful and accommodating with our planning, which involved a number of changes, late additions and people travelling from multiple locations. It came together smoothly and we all had a great holiday. Thank you to Lisa and the rest of the Travel Online team that helped this happen :)
Robert Knight
16th Sep 2014
Great customer service, you have made a loyal customer here.
Ozbay Djemal
16th Sep 2014
Great service and no problems
Mark Linsley
16th Sep 2014
We appreciate the service and the assistance in tailoring our package to suit our needs. We will use the service again in the future.
Hendre Bezuidenhout
16th Sep 2014
Very helpful & efficient.
Would book with you again & would recommend your company.
Gaynor Bowie
16th Sep 2014
We got absolutely fantastic service from Emma, she kept us informed every step of the way which gave me the confidence to book and pay over $1000 online! I would highly recommend and will be shopping with yourselves again next time we travel.
Marcus Tansley
16th Sep 2014
everything went according to plan thanks. Booking went smoothly and communication was good
Jill Ambler
15th Sep 2014
The service was easy to use & everything was organised for us. We had breakfast & sailing trip included in our package. I would definitely book with them again.
Benjamin Rosenthal
15th Sep 2014
Very professional service could not fault
Bradley Gale
15th Sep 2014
clare was fantastic. thankyou very much
Angus Macdonald
15th Sep 2014
Quick responses, best prices, overall highly recommended
Tracey Ocallaghan
15th Sep 2014
Was a bit sceptical regarding deal, but was fantastic loved the service and would highly recommend to friends and family!!
Karen Chew
15th Sep 2014
The service was great. Queries answered promptly and everything went well. I would use you again and recommend to others.
Kathryn Mercieca
15th Sep 2014
Would definitely use this service again. Great website and some great package deals offered.
Would be helpful if the website had some maps and pictures of the rooms.
Very good experience.
Linda Muir
15th Sep 2014
Excellent, fast service and all questions answered promptly. All instructions were very clear in relation to the vouchers I received as well. I would use travelonline again and would recommend it to others.
Susan Campbell
15th Sep 2014
Great value and service, I would not hesitate to use TravelOnline again. Thanks!
Kathryn Postill
15th Sep 2014
The Holiday was fantastic
Samantha Jolliffe
15th Sep 2014
Great service I have used this company 3 times with no dramas highly recommend.
Jodie Mayne
15th Sep 2014
Easy to work with and yes recommend to any one
Domenico Antonio Mercuri
15th Sep 2014