TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,752 customer reviews
I recently booked my trip to Centara in Koh Samui through Travels Online and was assisted by Natasha. She was absolutely wonderful—friendly, professional, and very attentive to every detail. Natasha made the whole process smooth and stress-free, and I felt well looked after from start to finish. Thanks to her excellent service, my trip was truly memorable. Highly recommend!
Jailton Andrew Di Vito
17th Sep 2025
Everything ran like clockwork. So much easier booking an all inclusive package than trying to put something together yourself
Vicki Potter
17th Sep 2025
Natasha and the team at Online were always helpful and understanding of how important our holiday was. This allowed us to just enjoy the ambience without any concerns and just be. Thank you everyone.
Arturo Goggin
17th Sep 2025
our booking with Natasha .. Travelonline was excellent communication was great service was great , nothing was a problem .. this is why I have been booking with Travelonline for over 10 years plus
Kaylyn Dorothy Coogan
17th Sep 2025
Excellent service from start to finish. Will definitely use again
Sian Whitney
16th Sep 2025
Excellent service, great holiday package - value for money could not be beaten. I will certainly use Travel online again
Jennifer Garland
16th Sep 2025
Everyone was great & great value for money.
Geoffrey Mcgeachie
16th Sep 2025
Excellent help and service
Courtney Mitchell
16th Sep 2025
Simple & Handy - very pleased
Errin Jane
16th Sep 2025
Quick and easy and what I wanted
Taina Suokallio
16th Sep 2025
Travel Online were absolutely amazing! From booking to handling every enquiry, their service was seamless and stress-free. The packages they offer simply can't be matched. We'll definitely be booking with them again this year!
Joshua Donnell
16th Sep 2025
Great service..happy to help with changes as needed..Thanks
Damien Forrest
15th Sep 2025
Great service easy to book with good communication which is key!
Nicole Featherstonehaugh
15th Sep 2025
First time using TravelOnline. WOW! Amazing deals and fantastic service. Highly recommend.
Kate Jordan
15th Sep 2025
Super easy to book and Paige was very helpful over the phone.
Kathryn Moore
15th Sep 2025
Everything went smoothly and we had a great holiday. Can highly recommend Travelonline.
Lisa Patricia Burgess
15th Sep 2025
Lovely easy and a great experience
Paula Balchin
15th Sep 2025
All went well.
Sharyn Carr
14th Sep 2025
Everything went very smoothly from start to finish
Alica Pentland
14th Sep 2025
Good communication with all staff I dealt with arranging our trip, will definitelly use this service again.
Jilian Foot
14th Sep 2025