TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,305 customer reviews
Lisa you were great and catered to our needs. I've never had any issues booking with travel online and like the specials you release.
Hurmus Osman
7th Jul 2025
Excellent service, propmt responses to any queries, everything about our holiday was seamless due to the excellent organisation of Kristy. Organising our holiday through travel online was easy and everything was sorted for us. I would definitely book a holiday through this company again
Penelope Brown
7th Jul 2025
Thank you. Very easy to use Travel on-line
Annabel Ruth Pegus
7th Jul 2025
All round great service and communication. Well done.
Robert Campbell Thwaites
7th Jul 2025
Natasha was great to deal with. Quick with returning emails and calls. Would definitely recommend.
Trudi Goossens
7th Jul 2025
Never having used this travel company before I was super happy with the service by "Maddie" and the fast return email with the flights all set out. I need help as I'm 85 years old and always travel solo. I think I e booked a good deal for my 86th birthday!
Maree Cape
7th Jul 2025
Very easy to deal with
Julian Dolfen
7th Jul 2025
Lisa was very helpful and always replied to my emails
Matthew Armstrong
6th Jul 2025
Great service, responds prompt to any queries
Kristi-lee Walsh
6th Jul 2025
Thanks Lisa for helping us organise our thailand group holiday!
Rachael Currie
6th Jul 2025
Every time I had a question etc, LisaS was very quick to respond / resolve any query. First rate service.
Angelo Prisco
6th Jul 2025
Seamless, so perfect it seamed to go to be true.
After a really hard year it was a very welcomed holiday x thanks Tanya
Rebecca Brooks
6th Jul 2025
Easy to use booking service that made our Fijian escape worry free. Everything was organised and we had no troubles at all. The price was excellent and would highly recommend TravelOnline.
Hilkka Solomon
5th Jul 2025
We have used travelonline.com previously and they did not disappoint second time around. The process from start to finish was first class. Great deals. Highly recommend.
Linda Farquharson
5th Jul 2025
Great communication and very easy to deal with.
Thanks so much.
Richelle Gamble
5th Jul 2025
Service was great and easy to deal with.
Justin Kelly
5th Jul 2025
Everything went as planned with no hassle. I messed up a birthday and that was fixed quickly when I let you know.
Patrick Seay
5th Jul 2025
From the initial quote to making a reservation, the online platform was easy to use. The entire process was really user friendly and our holiday was excellent. Everything was arranged for us and was seamless from start to finish.
Belinda Woodard
4th Jul 2025
My first booking through Travel Online was great and very smooth. Any enquiry we had I received a prompt response via email. The prices are very reasonable and all the inclusions we had were amazing and all were redeemed without hassle. We will definitely be booking through Travel Online again for our next trip.
Tyler Scamozzi
4th Jul 2025
Great service. Thank you
Rosemary Morrison
4th Jul 2025