TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,305 customer reviews
Very efficient. Usually book myself but I was pleased with Travelonline.
Jennifer Thompson
16th Jul 2025
We had a great family holiday
Kim Best
16th Jul 2025
Will definitely recommend. Everything was so well organised and we didn't have to worry about a thing.
Bronwyn Clarke
16th Jul 2025
Efficient as usual.
Frances Mcbride
16th Jul 2025
Excellent service from Emma and everything went so smooth on the trip. It made it so easy to travel knowing that everything was taken care of for you. Would highly recommend
Craig Tirant
15th Jul 2025
Great Service offering good accommodation at great prices.
Patrick Okello
15th Jul 2025
Natasha was very helpful. The process and systems are not as good as our travel agent, but it was cheaper and gave us all we needed.
Craig Byham
14th Jul 2025
Seamless service; you got customer for life.
Rishabh Chhabra
14th Jul 2025
Everything was great are pick up from airport & to all our resorts then back to the airport was well organised. Thank you for another awesome holiday.
Kristi Kendal Miller
14th Jul 2025
Our booking was for a family of 11 to Fiji. The whole process was simple, cost effective and executed without a hitch.
Amanda Therese Mckechnie
14th Jul 2025
Thankyou Kristy for organising our holiday to Vanuatu. Our flights, hotel and transfers went according to plan. Flights on time both ways. Transfers waiting when we got off the plane. Couldn't have asked for more. Definitely recommend TravelOnline to friends and family.
Sandra Jennings
14th Jul 2025
So easy to deal with and make amendments to our booking. Thank you so much for everything we will definitely use your services again!
Suzie W
14th Jul 2025
Amazing company to deal with and would definitely be booking another holiday with travel online
Tommaso Monterosso
13th Jul 2025
Easy booking platform. Fast communication. Everything was done for us so no stress holiday.
Jamie-lee Calder
13th Jul 2025
Always very helpful with any enquires I had prior to going on our holiday! Package deal was great and would defiantly recommend this company to others!!
Michelle Simmonds
13th Jul 2025
Highly recommend this fabulous team. 10/10 for my experience with travel online. . The trip ran smoothly. Communication was easy and swift. I Will certificate use the team for me next holiday.
Roanna Hughes
13th Jul 2025
Very prompt response to any questions.
Celia Jardine
13th Jul 2025
The service was really easy, pick your holiday and pay for it then you get all the information emailed to you, and away you go everything was sorted from getting collected from the airport and transported to your hotel to bonuses of a free meal and even a couples massage. We will use Travel Online for our next holidays to come. Thank you everyone involved.
Damien Cunningham
13th Jul 2025
Fantastic and personalised service - Kristy was very helpful and able to answer any questions we had.
Amy
13th Jul 2025
All went smoothly resorts super transfers on time,early actually,great experience,thank you
Ruth Jeanette Ingram
12th Jul 2025