TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,305 customer reviews

Love Port Douglas and Silkari was excellent accommodation well equipped.

Sandra Crawford

1st Jul 2025

Paige was cheerful, quick, professional and very helpful in giving us the best package from a couple of different areas we were looking at. We were very happy with her and the deal she came up with and the other requests we had given her. We highly recommend booking with Paige at Travel on line, couldn't be any better! Thank you, Paige.

Garry Tomkins

1st Jul 2025

I've used Travel online every time we travel. The service has been great and the response it's quick when I have a query.

Ken Yeuong

1st Jul 2025

Great service, our holiday was one to remember!

Shania-lee Closter

30th Jun 2025

Thank you to Kristy, you were a great help

Robert Taylor

30th Jun 2025

Very good service, and prompt return emails which I find very helpful, thank you, Deanne. Yes I would recommend Travel OnLine.

Deanne Green

30th Jun 2025

Lisa has been fantastic and helped us throughout the whole process. There were few changes which was handled very smoothly. We will definitely use Travel Online again. Many thanks, Kelvin.

Kelvin Christian

30th Jun 2025

Great dealing with Nicole.

Kate Gentle

30th Jun 2025

Excellent service.

Petria Torresi

30th Jun 2025

Lisa extremely helpful and speedy response to our questions

Thomas Dinsmore

30th Jun 2025

Excellent

Antonio Anaya

30th Jun 2025

Very reasonable price for this trip, all arrangements were taken care of. Communication was good.

Paulette Harris

29th Jun 2025

I cannot really fault the service from Travel Online

Karen Johnston

29th Jun 2025

Constant & prompt attention to requests etc. was much appreciated. Kristy was able to accommodate some flight options without much ado.

Kamlesh Achari

29th Jun 2025

I have booked with Travel Online twice now and both trips have been great value, smooth and the Travel Online team have been very accessible, friendly and helpful. I will definitely be booking with them again!

Isabella

29th Jun 2025

Waled the talk, everything was spot on.

Scott Macalpine

29th Jun 2025

This is the very first time I am using this travel agency.The prices are very competitive and you get a lot of freebies.The staff are very courteous and helpful and extremely friendly. They will always reply to all your enquiries.
Miss Emma Blackaby couldn't do enough for me. She is an asset to her organisation. I will most definitely use TravelOnline again. Thank you for all that you have done for my stress free holiday to Fiji in June 2025.

John Gallyot

29th Jun 2025

Booking our holiday was so easy, I actually found it to be a better experience than going to a face to face travel agent
Great communication

Samantha Limmer

29th Jun 2025

Easy to book & all relevant info received quickly

Jo-anne Mackie

29th Jun 2025

So easy to plan a holiday with and so helpful

Caeley Gemmell

28th Jun 2025