TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,305 customer reviews
Love Port Douglas and Silkari was excellent accommodation well equipped.
Sandra Crawford
1st Jul 2025
Paige was cheerful, quick, professional and very helpful in giving us the best package from a couple of different areas we were looking at. We were very happy with her and the deal she came up with and the other requests we had given her. We highly recommend booking with Paige at Travel on line, couldn't be any better! Thank you, Paige.
Garry Tomkins
1st Jul 2025
I've used Travel online every time we travel. The service has been great and the response it's quick when I have a query.
Ken Yeuong
1st Jul 2025
Great service, our holiday was one to remember!
Shania-lee Closter
30th Jun 2025
Thank you to Kristy, you were a great help
Robert Taylor
30th Jun 2025
Very good service, and prompt return emails which I find very helpful, thank you, Deanne. Yes I would recommend Travel OnLine.
Deanne Green
30th Jun 2025
Lisa has been fantastic and helped us throughout the whole process. There were few changes which was handled very smoothly. We will definitely use Travel Online again. Many thanks, Kelvin.
Kelvin Christian
30th Jun 2025
Great dealing with Nicole.
Kate Gentle
30th Jun 2025
Excellent service.
Petria Torresi
30th Jun 2025
Lisa extremely helpful and speedy response to our questions
Thomas Dinsmore
30th Jun 2025
Excellent
Antonio Anaya
30th Jun 2025
Very reasonable price for this trip, all arrangements were taken care of. Communication was good.
Paulette Harris
29th Jun 2025
I cannot really fault the service from Travel Online
Karen Johnston
29th Jun 2025
Constant & prompt attention to requests etc. was much appreciated. Kristy was able to accommodate some flight options without much ado.
Kamlesh Achari
29th Jun 2025
I have booked with Travel Online twice now and both trips have been great value, smooth and the Travel Online team have been very accessible, friendly and helpful. I will definitely be booking with them again!
Isabella
29th Jun 2025
Waled the talk, everything was spot on.
Scott Macalpine
29th Jun 2025
This is the very first time I am using this travel agency.The prices are very competitive and you get a lot of freebies.The staff are very courteous and helpful and extremely friendly. They will always reply to all your enquiries.
Miss Emma Blackaby couldn't do enough for me. She is an asset to her organisation. I will most definitely use TravelOnline again. Thank you for all that you have done for my stress free holiday to Fiji in June 2025.
John Gallyot
29th Jun 2025
Booking our holiday was so easy, I actually found it to be a better experience than going to a face to face travel agent
Great communication
Samantha Limmer
29th Jun 2025
Easy to book & all relevant info received quickly
Jo-anne Mackie
29th Jun 2025
So easy to plan a holiday with and so helpful
Caeley Gemmell
28th Jun 2025