TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,533 customer reviews

Excellent thanks Nicole. Drivers picking up were on time and friendly. We enjoyed the trip.

Mario Boffa

9th Jan 2025

Great, friendly service.

Rebecca Anderson

9th Jan 2025

From start to finish everything went perfectly, we didn't have to think of anything and could just enjoy our holiday. We were so happy with the value for money. We had two tours booked too and while one was cancelled due to weather, which was extremely disappointing as it was the main reason for our trip, this was not in the control of Travelonline - we'll just have to book the trip again!

Brooke Krauth

8th Jan 2025

Travel Online was fantastic and made booking very simple, I will be booking future holidays through this agent.

Bradley Granger

8th Jan 2025

Good service, reactive people !

Auriane Bignon

7th Jan 2025

Always book through travelonline never dissspoint exceptional service

Cheryl Harvey

6th Jan 2025

I was actually worried at first due to the incredible price that this was legit - turns out it was just incredible!!!

The company was great with their communication and everything!!!!

I would highly recommend them!

Taryn Stephens

6th Jan 2025

Excellent service and always responded promptly to any queries, would highly recommend

Salvador Mendoza

6th Jan 2025

Great service and managed to achieve my requests for the flights. The second time I have booked with you guys.
Well done, Keith Mogford.

Keith Mogford

6th Jan 2025

Emma was lovely to work with especially with all the questions I had and changes in flights she was very easy to work with and got back to me as soon as she could

Lilly Tasker

6th Jan 2025

Not too much holiday planning required with the travel online packages which made holiday planning easy, thank you

Anita Rattray

5th Jan 2025

This was my second time using Travelonline when booking my holiday and I cannot fault the service provided. If I had an enquiry or issues, the staff sorted it out very quickly. I'll definitely be using Travelonline again this year to book my end of year holiday. Thanks TravelOnline.

Eleonora Giuseppina Nieves

5th Jan 2025

All fine no issues with the booking

Symone Quinlan

4th Jan 2025

Great service, excellent communication and response to all our questions. Thank you Nicole C for a wonderful trip

Anna Caputo

4th Jan 2025

Fantastic assistance - all my questions were answered quickly and followed up with phone calls

Robin Bai

4th Jan 2025

Very happy with the service I received from travel online. Our consultant was extremely helpful and nothing was a hassle despite numerous changes to our itinerary. They made the whole process of booking a holiday online so easy. They arranged everything from flights, transfers, accomodation including breakfast and vouchers to a water park. The consultants were always so helpful and went out of their way to ensure a risk and trouble free holiday. Will definitely use again.

Craig George

3rd Jan 2025

Madison was a pleasure to deal with..

Jennifer Lilliman

3rd Jan 2025

We cannot fault the service received from TravelOnline. From the first enquiry through to our arrival, staff were thorough in their communication and follow up to all our questions.

Daryl Hunt

2nd Jan 2025

Absolutely loved my holiday that TravelOnline put together for us, they organised everything including the transfers to and from the airport and hotels, would definitely book through them again

Ayshe Cianflone

2nd Jan 2025

We couldn't take up the 8 day package due to flight schedules but Madison was able to offer us accommodations packages to various hotels in Phuket with all the perks in the original flight/accommodation package.

Bill Kokkaris

1st Jan 2025