TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,137 customer reviews

Have never had any issues booking our holidays through this fantastic agency!! I'm dyeing this I will definitely continue booking further holidays! Thanks again for all of your help and support!!

Simone Andrei

23rd May 2025

Nicole was very helpful in organising my Bali trip. Friends of mine had an existing booking and I was able to get the same deal and even the same return flight for a very good price with fantastic inclusions.

I would be very happy to use Travel Online again.

David Drinkell

23rd May 2025

No fuss, no stress, we just followed the steps outlined and enjoyed our holiday. Great stuff Kristy!

Mark Ferguson

23rd May 2025

Thank you Lisa for all your help it was a stress free experience with Travel on Line and have recommended to my friends

Paulina Galle

23rd May 2025

My second time using travel online. Can be tricky for me making bookings as can only converse via email due to my work hours but travel online make that pretty easy & was impressed with accommodation on both trips (1 hotel on first trip to Karon Beach, Phuket & 2 hotels on 2nd trip in Patong, Phuket & Khao Lak, Phang Nga). Transfers to & from airports/hotels also very easy. Thank you

Sally Nicholson

22nd May 2025

Just so easy.

Thank you so much.

Lisa Thompson

22nd May 2025

Helpful & responsive

Jeffrey King

22nd May 2025

TravelOnline made everything so easy

Lawrence Ruhan

22nd May 2025

Again excellent service provided by ravel Online and our Agent Kristy

Neil Lihou

22nd May 2025

Great package deal

Trevor Campbell

21st May 2025

No issue so I did not need need any further contact with TravelOnLine. At the Phuket end was their partner "My Phuket Holiday" and similarly no adverse experience, the local agent met me on the first day at the hotel to arranged excursions and transfers. She was helpful and so were the drivers they used for transfers.
I only wished that it was a direct flight Phuket to Melbourne. My was via Singapore and an overnight flight which I find hard to sleep.

Teik Seong Lee

21st May 2025

Brilliant! Second trip we've done with Travelonline and they always deliver

Arpad Anka

21st May 2025

We regularly use Kristy and the Travel Online team and they are great! It's such a peace of mind knowing our flights, transfers and accommodation is all taken care of in one place and the communication is always fantastic!

Scott Mansell

21st May 2025

Was quick and very easy to book with. Will be using again to book our future holidays. I felt they gave us a great package price for our holiday.

Tanya Jones

20th May 2025

Way to deal with and great value packages

Bradley Fisher

20th May 2025

Madison was very patient and answered all our enquiries very promptly . Thankyou Maddison for making our first overseas booking with Travelonline a positive experience!

Jacqueline Cornell

20th May 2025

Amazing AAA+ service from Lisa and the team. I highly recommend Travelonline they provide awesome holiday packages at great value prices. I will definitely be booking my future holidays here . Thank you Lisa

Andrew Williams

20th May 2025

We were a bit nervous about using an online company we had not heard much about but our concern was unfounded. Lisa was great and everything that was in our package was seamlessly delivered. Would absolutely book through them again.

Faye Naylor

20th May 2025

Great recommendation. Easy booking system and always available to chat to and answer questions.

Felicity Boughton

20th May 2025

Very helpful and well organised company. Highly recommend them. Our trip was enjoyable and lots of fun. Thank you.

Kathy Kramer

20th May 2025