TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,248 customer reviews
I will always book through travelonline it is so easy and there is never a muck up and the service is great always quick to get back if you ask a question. Thanks again.
Debra Howell
17th May 2016
I have booked with travelonline twice now and have received great service both times, i would have no problem booking with them again or recommending them to others. They also have really great specials so sign up to their emails.
Victoria Goddard
17th May 2016
Very helpful and honest staff right from the beginning!
Thank you team.
I'll be using you again!
Savvas Iordanou
17th May 2016
Professional, helpful and friendly staff, nice to deal with.
Great help, made booking process easy.
Thank you.
Andrzej Owczarek
17th May 2016
Extremely helpful-will use again for value for money etc
John Paul Morris
17th May 2016
Were able to adjust things when we needed and offer suggestions that suited us. Thanks
Simone Richardson
17th May 2016
Would definitely use your company again
Terence Carter
16th May 2016
Service fine. If something of interest turned up we would be happy to go through you again.
Richard Jones
16th May 2016
We have now used your service for a number of years and will continue to do do so
Gary Carson
16th May 2016
Alyssa was very helpful in providing what we requested. When we got to the hotel initially were were not given the connecting rooms and slept some distance apart on the first night while they sorted out connecting rooms the following day. I will definitely check out travelonline for our next holiday location and recommend to friends and family to also check.
Michael Baker
16th May 2016
I loved the service. Holly was very patient with all my questions back and forth. We got a great package deal also. I will definitely use this service again.
Rachel Waite
16th May 2016
Excellent service with no fuss and helpful suggestions. Thank you.
Kerry Warren
15th May 2016
Loved the little surprise welcome gifts at the hotels when we arrived :) excellent service
Bradley Tarrant
15th May 2016
The entire trip was well organized, everything flowed well.
William Williamson
15th May 2016
Thanks for your prompt and excellent service and the great value. It made our holiday extra special !!
Manoj Prasad
14th May 2016
Very helpful with every question I had they got back to me straight away had a wonderful experience with travel online
Jasmine Greer
14th May 2016
Excellent service , thanks
We will be back !
Wathik Nashmi
14th May 2016
Very easy to use. Prompt response to all questions.
Kirsty Bowlay
14th May 2016
Your service is excellent - will use you again. I have used you now 3 times and everytime it has been exceptional. I recommend you to all my friends. Well done.
Jeffrey Leask
14th May 2016
Booked our holiday through Travelonline everything went smoothly and the consultant was really helpful, no problems at all.
Janice St Vincent
14th May 2016