TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,254 customer reviews
The personal and immediate response at all times throughout the booking process was much appreciated.
I would certainly book through Travelonline again and am happy to recommend to family and friends.
Glenda Heidorn
1st Jun 2016
TravelOnline's service was prompt and efficient. I was a first time user a little apprehensive but not any more I would recommend and use them again.
Gregory Lawrence
1st Jun 2016
I was initially reluctant to use a online based travel agent but I got a great price for our family holiday to Fiji and always prompt replies to my emails regarding payment & confirmation etc. I will definitely book through travel online again
Danielle Abel
1st Jun 2016
Very responsive! Great service.
Laura La Rosa
1st Jun 2016
Quick and easy.. Really competitive pricing. I would recommend you
Sarah James
1st Jun 2016
I would book with you again, there were no problems
Sandra Lewis
1st Jun 2016
Easy to book with you and when we wanted to make changes very helpful and quick to reply
Would recommend you
thanks so much
Jan Holt
31st May 2016
Would use you again, every thing went smooth, It was my first time over seas , It was good that the bookings were all in place
Gaden Jones
31st May 2016
Not the first time I've booked through Travelonline and I would definitely use them again.
James Butler
31st May 2016
Booking was easy and the travel agent was responsive. We were happy with the value and service and would book again. Thankyou
Nicole Van Hooff
30th May 2016
Very efficient, easy to deal with.
Casey Grob
30th May 2016
You guys were a big help thank you so much, my holiday wouldn't have been that good if you didn't collect and drop us to the airport and help us book all the tours and activity we wanted to do while there. Thanks again
Fiona Lane
30th May 2016
Easy to deal with and changes we made to our trip were dealt with very effectively. Will definitely recommend you. Thank you
Kurt Raddock
30th May 2016
Everything was perfect.
I have recommended to everyone I talk to that we organised our holiday with Travelonline, giving them details of your email address.
We will definitely be booking further holidays with Travelonline.
Thanks again.
Kenneth Patterson
30th May 2016
Fantastic service. Any questions were answered promptly and everything ran smoothly. Would def book again and recommend.
Thank you!
Tina Vella
30th May 2016
Be using them again!
Gregg Bisset
29th May 2016
Service was good. Didnt required much but what i need was delivered fast and well detailed. Thank you very much
Marie Pierre Bastien
29th May 2016
Great service with polite and friendly staff
Amanda Phillips
28th May 2016
Booking process was very smooth and Joanne was was very helpful with any queries.
Megan Molden
28th May 2016
Your service was prompt and very efficient. The price for a room at Jayakarta was the cheapest I could find, even cheaper than their standby rates. Well done, Thank you
Adrian Schultz
27th May 2016