TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

Great service from Joanna Collins - our honeymoon was perfect. All accommodation, transfers and our experiences were amazing and we are currently looking to book our next holiday through travelonline.com. Thank you for everything!!

Deyette Mccrae

24th Nov 2014

Great service, very easy to book and any questions asked were answered very quickly, would definitely use travelonline again

Neale Reid

24th Nov 2014

Website was easy to use.Contact both by email and phone were easy and prompt. A pleasure to deal with travel online.

Kim Ronai

23rd Nov 2014

Service outstanding as always. Nil issues with travel vouchers. Would definitely book future holidays using Travel Online. Continue to recommend you to all my family and friends.

Michele Connolly

23rd Nov 2014

Correspondence was fantastic. Only let down (which was minor) was that I had to buy a voucher for my two year old, same price as adult. Should be seperate prices for children. All in all was great service. Thankyoy

Anthony Antonello

23rd Nov 2014

The service was fantastic all aspects went without a problem. No cancellation of any of our flights a first for us, so our next trip will be through Travelonline.com
Thank you very much.

Gary Fairbrother

23rd Nov 2014

Was very pleased with all communication that I had with Travelonline and would and will recommend them to any family or friends that may be interested in travelling. Thank you. All went off without any problems.

Kenneth Wyburn

23rd Nov 2014

Service was efficient and Amy was very professional and informative. Would highly recommend your service.

Marisa Pruscino

23rd Nov 2014

I would book with you again and I would also recommend your services. Booking was easy, service was excellent. Our queries were answered swiftly and everything went smoothly. Actually, booking was way too easy. Thank you.

Mickayla Graham

23rd Nov 2014

I loved how easy it was for me to book and Clare was more than helpful. I would definitely consider contacting Clare and using travel online for my next holiday.

Thank you very much!!!

Tanya Meizer

22nd Nov 2014

Overall service was good and helpful. Old defiantly book with you again

Ian Maitland

22nd Nov 2014

Service was great, excellent deals. Staff very helpful and informative. Will definitely check for any holiday deals when next booking a family holiday. Have already recommended Travelonline to family and friends.

Mark Stephen Radolovic

22nd Nov 2014

Good service. Everything as described,,
We would use again.
thanks Emma.

Great holiday. Kids really enjoyed..

Christian Boulos

22nd Nov 2014

liked the free massage, it was a great little extra

Helen Rule

21st Nov 2014

Everything went off without any problems at all which made for a very enjoyable Cains experience
Thank you

Stephen E Preece

21st Nov 2014

From the moment we received the email about the special for our trip to Bali, the service from On Line has been excellent. Our driver was on hand to meet us at the airport in Bali and spoke excellent English. He was again waiting for us to return us to the airport on the night we left. Our room was ready at the hotel we chose when we arrived at 1pm and we were given a very late check out. Service in every department was excellent.

Peter Lynton

21st Nov 2014

Highly recommended! Explained what\where we required and it was sorted out with no hassle! Would recommend to anyone.

Trevor Wood

21st Nov 2014

Great staff, always responsive. Very good price for our stay (Orpheus Island). Very efficient and helpful.

Jonathan Martin

21st Nov 2014

We have used Travel online 3 times. All three times they have most extremly easy to deal with and very professional. You can include as little or as much as you want in your quote. No issues when we have reached our destination. Great way of booking a holiday.

Andrew Greig

20th Nov 2014

So easy to use and quick turn around with inquiries. I use this service for all holidays!

Paul Gracey

20th Nov 2014