TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

We found Lisa to be extremely helpful. We were coordinating a group of six adults who were travelling from different parts of the country and coming together to celebrate a milestone birthday at Surfers Paradise.

Lisa was very responsive to our needs and have already informed others about the website.

Ray Woolnough

8th Nov 2014

Responsive.

Charles Miller

8th Nov 2014

Yes would definitely book through you again and recommend your service very helpfull

Barry Harding

8th Nov 2014

Going through Travel Online was great!
It made comparing holidays easy and I was able to call up and speak to people about different aspects of our trip.
Thank you.

Roberto Italiano

8th Nov 2014

This was the second time I have booked a holiday through Travelonline, the first was to Fiji. When we were considering Hawaii as a holiday desination Travelonline was the first website I visited due to the value for money and service we received the first time. As always I got quotes from other travel companies but Travelonline was the most value for money and the service was excellent. The turnaround time for quotes and replies to emails is very quick. I would definately book future holidays with Travelonline and I have recommended Travelonline to family and friends.

Tara Coleman

8th Nov 2014

As mentioned in an earlier email some advice about the need to book restaurants would have been helpful. Otherwise service good

Helen Vince

8th Nov 2014

Excellent package, promptly handled, would recommend

Mark Jones

8th Nov 2014

We were very happy with the value for money we received! We both actually said a few times we could not believe we got all we received in our package for what we paid.
Rebecca was very easy to deal with & prompt to reply to emails. Thanks for fabulous service & a great deal!
Would definitely recommend & use again.
Jess

Jessica Kennedy

7th Nov 2014

Perfect holiday! Thank you Emma! :)

Sally Wijesuriya

7th Nov 2014

Rochelle was so helpfull she responded very quickly as we only had two days to book our accomodation in Fiji, and followed up to ensure we had everything we needed. outstanding service and will be definatly using her again and travel on line. fantastic service, definatly recommend.

Steven Gibbons

7th Nov 2014

Good service, staff in Bali were very friendly and helpful

Leigh Morrow

7th Nov 2014

Good service... quick easy and everything worked as planned. Great price packages promptly booked and staff always polite and quick to answer any questions regarding this holiday.

John Rusden Stockley

7th Nov 2014

Would definately book though you again. We had a flight change and got an email from you earlier than the 10 other guests in our group. They had all booked through other sourses. Shangri la very pleasant and perfect for young children.

Jacqueline Thurlow

7th Nov 2014

Hi lisa. I would just like to say thankyou so much for making our trip an enjoyable one. We stayed at the peppers resort whitsundays such a beautiful resort.
Honestly i have recommended you guys to all my family and friends i could not believe how easy it was booking a holiday with you. Thankyou so much i cant wait to plan my next trip with you.

Charbel Faddoul

7th Nov 2014

Very happy with your service! I would certainly book with you again! Yes I would recommend you to family and friends.

Alexander Grindley

6th Nov 2014

Thank you so much for an awesome experience and wonderful service. Will be using your company again for our next trip!

Our consultant Clare was professional, helpful and very prompt with any enquiry we had.

All our expectations were met and beyond.

Thank you again.

Barry & Kerrine

Barry Cavanagh

6th Nov 2014

Great service.

Michael Sebbag

6th Nov 2014

Everything was organised superbly no worries with any organisation. WOULD USE AND RECOMMEND travelonline to friends

William Turner

6th Nov 2014

Service was quick and easy! Definitely use it again and recommend it. Thanks you very much

Kellee Wright

6th Nov 2014

The package of the Gordon River cruise and accommodation was good. Confirmation took a while though. Could not book extra things with it though, we did the Bonnet Island tour too. Otherwise smooth and easy.

Paul Smith

6th Nov 2014