TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,254 customer reviews

Everything went as per plan. Great resort. Laura was of great assistance in seat allocation for the flights. Would not hesitate booking with Travel Online again.

Timothy Willis

22nd Jun 2016

This is the second time i have used travel online and have been very happy with there services. They always replay to emails efficiently. All tours booked with them were great and they arrived onetime including airport transfers. Will be using them again for sure. Unreal deals and lovely communication.

Sabrina Geelan

22nd Jun 2016

I would definitely book with you again. Very happy with the speed of booking and all the follow up emails for payment etc. Thank you

Elaine Stacey

22nd Jun 2016

Your service was fantastic! Thank you. I have already recommended you, and would use Travel Online again. Not one hiccup, emails very clear, payment easy, when I phoned staff were most helpful and knowledgeable, and when we arrived, our transfers were all on time and courteous. Couldn't fault Travel Online.

Peter Paul

21st Jun 2016

Easy, professional & speedy!

Lesley Lamond

21st Jun 2016

Will use travel online for my next holiday.
Have recommended to my family and friends.
Our booking which included flights, accommodation and tours went without a hitch.

Russell Allport

21st Jun 2016

Good support from Michele when we needed to reconfirmed certain payment issues in advance. Telephone call was pleasing.

Graeme Bradshaw

21st Jun 2016

Wonderful experience! Michelle was the best consultant we've every had. Would highly recommend her services.

Lyudmila Ivanov

21st Jun 2016

Our holiday to Norfolk Island was booked through TravelOnline which included flights, accommodation and car hire. All sections of our booking were organized with email confirmations sent. The only little hiccup was that we thought the baggage was included with the flight cost but it wasn't. Other than that everything was perfect. We had a great holiday and would book again through TravelOnline.

Melvin Kleidon

21st Jun 2016

We were very happy with Joanna as our consultant, who was prompt in replying to any of my enquiries and organised our large group very efficiently.
I will recommend Travelonline and would ask for Joanna as my consultant.

John Mcbride

21st Jun 2016

Easy to deal with and no issues with payment etc.
Heading back to Bali in January 2017 so will keep eye out on future specials etc.

Jennie Morrisby

21st Jun 2016

We felt our accommodation was very good value for money. The booking was very easy. yes i would recommend to friends.

Matthew Ebbett

21st Jun 2016

A really positive experience. I was hesitant to book online, but the experience was very positive. Any problems that came up were dealt with very promptly and professionally. Thank you for the experience.

Elizabeth James

21st Jun 2016

Great service - made booking our trip so much easier in a hotel that suited our needs as a family with 2 young kids.

Anthony Russell

21st Jun 2016

Very good customer service

Sally Sharobim

21st Jun 2016

I liked that I didn't have to use the phone, as I got the quote,any changes or queries via email.
I would book with your company again if was a good deal in a nice resort.i appreciated that you confirmed our pick up from the airport in Phuket as we didn't have access to our phones.
thanks Lisa for your help .

Jeanette Scully

20th Jun 2016

Everything went without a hitch but we did not get the same service as last time and was not sure if the VIP lounge was included this time or not but not to worry all was well from the private pick to the hotel and the private transfer back cheers

Rex Angove

20th Jun 2016

This is my third time booking through TravelOnline and every time it has been hassel free. I do lots of research and each time I find them to be the best value for money for accommodation, some times even flights. It's good you can book everything on line but you can still contact a consultant if you have any queries. I would defiantly recommend using TravelOnline.

Leanne Marcin

20th Jun 2016

First and foremost, I loved the savings we made! Clare was fantastic to deal with, answering my questions and replying to emails promptly. I would definitely book again (in the process now of getting quotes for our next trip) and have already recommended your site to quite a few people and will continue to do so. Keep up the great prices and service!

Kristy Roxburgh

20th Jun 2016

Booking with Travelonline.com was a breeze. Very good deals, prompt and good service. we had no trouble with our booking and all our requests were met. I will definitely recommend and use travelonline again.

Hany Nashed

20th Jun 2016