TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

I would book with you again and recommend to others as it was a seamless booking with no hassles whatsoever. Thanks!

Nicole Buckler

9th Dec 2014

Very friendly and prompt service. No problems, will recommend. Thank you!

Andrew Fisken

9th Dec 2014

Lisa Scull is an excellent travel consultant. She helped me when I had to reorganise dates for my travel and also when I wanted to add my partner to my trip to Heron Island. I would certainly recommend TravelOnline to my family and friends.

Sally Blain

9th Dec 2014

Nothing I did not like, enjoyed dealing with Jo and thought the service was very professional and organised. Disappointed I had to pay an increase in air fares so will be quicker next time. I would book with again and would recommend you to family and friends.

Gayle Major

9th Dec 2014

the trip went smooth and was well organised

Robert Manvell

9th Dec 2014

The service we received from Travelonline was fantastic. We will certainly use them again when we book our next overseas holiday.

Denise Hickey

9th Dec 2014

Would definitely book again and refer to friends. Thank you.

Andrew Follacchio

9th Dec 2014

Everything promised and paid for happened, most questions were answered quickly.
The only part that seemed to take a while was confirmation of our booking, then finding we couldnt have the rooms we were originally after and having to re book for another type of room and awaiting confirmation again. but in saying that it was all sorted in the end and we had a great holiday with no problems when the time came and we would not hesitate to use TravelOnLine for our next overseas holiday.

Shane Newnham

9th Dec 2014

Excellent, no fuss service. Everything explained and communication was easy.

Steven Mcintyre

9th Dec 2014

To be honest I was nervous that crown would not be able to find my booking. I was wrong! Absolutely no problems at all, and got it all at a great value thanks to travelonline. Would recommend you to anyone and everyone.

Ebony English

9th Dec 2014

very good

Stephen Axe

8th Dec 2014

Fabulous - you made is as easy as could be and everything went right!!!!! I will certainly book through you again. Thank you.

Jenni Woodhouse

8th Dec 2014

Absolutely thrilled with the services provided. Had a query regarding rebooking outbound flight for one member of our travelling party. The Consultant we spoke with was terrific. We would not hesitate to book with TravelOnline again. Would certainly recommend you to Family & Friends. Thank You.

Margaret Roos

8th Dec 2014

Idalilly has been so helpful in helping us book our holiday and in providing updates and assistance. Makes the holiday experience that much more enjoyable

Thomas O'carrigan

8th Dec 2014

Lisa is a true professional
Highly recommend her services

Natasha Hyde

7th Dec 2014

I found that booking our holiday was so easy!!
It was also great value for money.
When we did have issues and we were required to change the dates of our holiday - Joanna was so supportive of our needs and did everything she could to assist us.
Everything that we booked was exactly as described.
We are so pleased that we booked with Travel Online - and especially with the service and support given by Joanna.
I wouldn't hesitate to book another holiday through Travel Online - and will definitely be recommending your service to others.
Big thanks to Joanna!!!

Lisa Peters

7th Dec 2014

Made travelling easier with all plans taken care for us. Will use the service again and recommend to family and friends.

Catherine Mcgrath

7th Dec 2014

Rebecca was fantastic from start to finish. After I had put in my suggested dates of travel online it took just one phone call from Rebecca to organise the whole thing plus extras! She was so helpful when I wanted to upgrade our transfers and flights. She booked the most amazing week, one that turned out to be the best honeymoon!

Melissa Maher

7th Dec 2014

This was our 2nd booking with travel online and would definitely book with you again and have recommended you to family and friends

Thank you ????

Drage Stojanovski

6th Dec 2014

I always prefer to book accommodation on line but sometimes find it difficult to contact a consultant if I have any questions. This wasn't the case with your company.
We would book with your company again as with this booking we saved the equivalent of two return trip ferry fares compared with booking direct with Heron Island.
Hopefully there will be the same type of specials on offer when we go again next year (6 nights wasn't long enough for us so perhaps 8 or 10 next year will be more relaxing)

Darryl Imray

6th Dec 2014