TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,248 customer reviews

Great package that we put together. Organising the activities we booked with the package were easy once we were on the ground and the Fijian Travel company for our day tour were reputable, friendly and professional.
I have booked packages twice now through Travel Online and would certainly recommend their packages, pricing, ease of booking and helpful quick communication via email or phone.

Anita Mueller

13th May 2016

Extremely cheap and got a free voucher for a 2 hour massage which tops it! Had fast communication with my consultant who was happy to help in any situation.

Jordyn Bigham

13th May 2016

Great value, would definitely book again with travel online-1 suggestion would be maybe send through a reminder email/confirmations a week prior to travel just for peace of mind? But still very happy and will be a returning customer thank you!

Charlotte Whiting

12th May 2016

We were happy with everything that we organised. should have booked our transfer back to the airport as well because if was way better value than booking at the resort. We would use your service again for similar holidays.

Athol Speden

12th May 2016

Amazing service, any changes or updates where clearly communicated with me. Any questions we had where answered with just one phone call! Would book again, have already been spreading the word about Travel Online - best site i've booked with in a long while.

Brenton Thomson

12th May 2016

I liked that travel online was always helpful and responsive and will definitely book with travel online again, it the cheapest quote for holiday accommodation for us

Sydney Kim

12th May 2016

I would like to thank you for all the hard work and preparation you put into the trip that was for my sons wedding.
there were no issues everything ran smoothly and my continuous contact prior to going due to being overly cautious I had done everything
Each email or question I had all responses were given back within 24/48 hours which I have found fantastic

Overall no problems, everything was sorted and booked for myself and partner I would use this service again and again and highly recommend it to anyone and everyone

Many thanks

Sharyn Allen

12th May 2016

Would book through you again ,and have recommend you to family.We had the best time in Fiji, our first time over sea's.A most beautiful place to visit, Beautiful people .Thank you. Regards Cherylyne &Les.

Leslie Wheeler

11th May 2016

Yes I would book with you again. Service was fast & efficient, fantastic. Thankyou very much.
Flights, transfers & check in ran to schedule & were hassle free.
My only complaint is The Melasti Hotel in Legian is a shocker. The worst place I've ever stayed in.
However the staff there were very helpful, so warm & friendly, I have no complaints at all about the lovely people who work there.

Diane Van Meurs

11th May 2016

Service from On line good. no complaints

Peter Radosavljevic

11th May 2016

Always use travelonline and always will.
Top online service.

Raymond Pankhurst

11th May 2016

Definitely book with travel online again service excellent

John Mccormick

11th May 2016

Very happy with the service provided. Our holiday went smoothly and it was a bonus to have an 'on the ground' advisor. The holiday package offered through TravelOnline was great value.
I would definitely use TravelOnline again and would recommend them to family and friends.

Fred Harvison

10th May 2016

Your service was excellent. Everything we organised through TravelOnline Holidays went without a hitch. Drivers with the car service arranged through TravelOnline were terrific and punctual, even to meeting our Bali flight at 3.30am and taking us to our Ubud hotel. The Hotel Tjampuhan, Ubud had great appeal and the package deal was very good value. We also enjoyed The Haven in Seminyak, a choice put forward by TravelOnline. We would be happy to book through TravelOnline again.

Harry Landman

10th May 2016

It was a good deal but then I noticed crown promenade had the same offer with extras like valet parking and breakfast ...
Friendly service and fast transactions :)))

Rosa Dolby

10th May 2016

Easy to use website. Good communication. All was organised and didn't have to do a thing. Would recommend to anyone ????

Bonnie Lane

10th May 2016

Very helpful and very diligent in attending to our queries. Was really good.

Catherine Pashley

9th May 2016

Always a pleasure dealing with the Travelonline services and consultants handling both enquiries and bookings. Keep up the great work.

David Peterson

9th May 2016

Brilliant service

Tichaona Zimucha

9th May 2016

Quick reply...easy to deal with! Cheers

Jason Burmistrow

9th May 2016