TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Very efficient and easily organised holiday. We had no issues with our booking. Would recommend travelonline to others.

Kerry Stafford

3rd Nov 2014

Overall my experience with Travel online was great!
all my emails were answered and attended to in a timely manner. The only one bad thing was I found out our complimentary massage was not at the resort where I thought it would be it was in town somewhere and you had to call up to book was the only inconvenience.
due to it not being at the resort and running out of time we unfortunately didn't get the chance to use this voucher which was a little disappointing
however everything else was great our transfers from the air port was fine and my totally experience with Travel online was good
we will definitely book through you guys again and have already recommended your site to family and friends

Amanda Godfrey

3rd Nov 2014

Thank you and will book again through your service.

Robin Nicholls

3rd Nov 2014

Excellent service. Everything processed without delay or issue. Very happy with the assistance provided.

Ben Millington

3rd Nov 2014

Service was very efficient and communication before, during and after the holiday was excellent

Robyn Gibbs

3rd Nov 2014

Your service was great. Follow up regarding changes and extras was prompt and thorough. Thanks. We will definitely book through TravelOnline again.

Peter Evans

3rd Nov 2014

Great service

Andrew Cameron

3rd Nov 2014

Brilliant service by Emma. Thank you!!
Everything went without a hitch.
This is the first time I have travelled overseas (as an Adult). I was a little anxious about all the procedures. All the information supplied made things so easy.
I will definitely book again through Travel online.
Regards
Alicia

Alicia Atherton

3rd Nov 2014

My first experience with travel online and won't be the last. My mum and dad use and recommended them to me and I can see why. Wanting to stay in Bali a little longer as my parents had just arrived rang Rochelle from travel online whom had my accommodation booked and confirmed within 30 minutes ,wth a cheaper deal than the actual hotel could do as well as including breakfast every morning and a day care spa package in cost. Cannot reccomened them highly enough , service was outstanding and this was doing it by phone text from Bali .thankyou Rochelle and travel online

Jaimeelee Crozier

3rd Nov 2014

definitely using travelonline again you guys made it so easy and answered all our questions we felt we were in good hands every step of the way

Elizabeth Munro

2nd Nov 2014

All went to plan would recommend you to friends and family

Stephen Gibbs

2nd Nov 2014

Loved the service from travel online, we had an awesome holiday that was all very well organised by them. Would definately use them again.

Paul Tysoe

2nd Nov 2014

Hi Clare we had a wonderful time ,all went to plan as you said it would.The resort was great .Grandkids loved ever minute of the trip.Would book with you guys again and have told many of our friends about Travelonline. Will be booking another trip through you very soon. Once again thank you for all your time and for making this trip a very happy one. Brenda Jackson and family

Brenda Jackson

2nd Nov 2014

I could not fault your service. I had the flight details and e tickets also hotel vouchers and pick up vouchers emailed 2 days after confirmation. I would definitely book with you again when planning a trip and would recommend you to our friends. We thoroughly enjoyed our holiday and had no problems at all.
Hopefully we will be doing another in the not too distant future.

Lorraine Rankine

1st Nov 2014

I have used Travelonline a couple of time now to book our holidays and the service has been great. The holiday deals they offer a vale for money. I would recommend using their services to my friends.

Judith Boyden

1st Nov 2014

First rate service. Easy to use with clear instructions. All went smoothly and I would not hesitate to use this service again. Thank Rochelle.

Ernest Herbert

1st Nov 2014

We are thrilled with our booking through Travel Online. We received all our documents and everything was arranged with regards to pick ups etc. all went hassle free and the drivers which picked us up were fabulous and so helpful. The staff we dealt with on the phone and online have been amazing. Thank you so much we will be booking with you again. And have already recommended you to friends and people we met overseas who had booked elsewhere.

Peter Taylor

1st Nov 2014

Travel on line is easy, all the options are at your fingertips.

Peter Sumich

1st Nov 2014

Great work , good clear communication and follow up.You can talk to real people as well .Cheers

Anthony Bell

1st Nov 2014

Great service. Highly recommend to family and friends.

Nicole Allan

1st Nov 2014