TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,960 customer reviews
excellent overall except for the little confusion with the "free dinner" as qouted but was in fact resto credit, still value for money and will definitely book again!
Lindley Orbiso
27th Feb 2018
Very helpful and easy to deal with the experience is one of service and not just purchase.
Rolf Green
25th Feb 2018
Thank you very much, great service, fast answer, wonderful trip - all good! :)
Jonas Zollinger
24th Feb 2018
Efficient, friendly and helpful service. Would book with you again and recommend to others.
Janet Whitwill
23rd Feb 2018
Thank you so much for all the changes and amendments! You were superb!!!
Herman Schutz
23rd Feb 2018
Good service. Would use again.
Ellie Williams
20th Feb 2018
Lisa and the team were a pleasure to deal with. They always got back to us in a timely manner and nothing was too much of a hassel. Highly recommend and would definetly book again with Travelonline.
Craig and Marcelle
20th Feb 2018
This is my second time at using Travel online for my holiday destination and both times it has been a very simple and pleasant experience. All the arranging is done for you and the documents get emailed across, its that simple. Thanks to the staff there.
Vicki Jensen
20th Feb 2018
Very Happy with service Claire was prompt in confirming our booking & things went very smoothly in Bali
Mark Bigger
19th Feb 2018
Thank you travelonline for your very efficient service.
Shirley Helsham
19th Feb 2018
Would recommend Travel Online to others. Was good as able to ring and speak to travel rep if necessary.
Melinda Wilding-thomas
15th Feb 2018
Communication via email with regular updates prior to trip was great.
Allana O'malley
10th Feb 2018
Easy to manage, good package with plenty of additional options.
Would definitely book with travel online again.
Thanks for a great trip
Paul and Julie Berry
8th Feb 2018
the service was great would definitely use again thank you
William Robert Young
7th Feb 2018
I booked this journey from India but had a great support and easy comunication during the process.
Karl Magnus Zetterberg
2nd Feb 2018
Always receive outstanding service
Louise Briggs
1st Feb 2018
Friendly customer service and highly helpful
Ayoub Dayoub
30th Jan 2018
Very easy process to book. Really helpful consultant. Only dissappointment was that childrens meal had not been booked on the flights. Will definately use in future holiday plans
Naomi O'sullivan
30th Jan 2018
I use Travel online very often to book my holidays. The service is exceptional. Any inquiry that I had was promptly responded . A very happy customer.
Romana Mecevic
30th Jan 2018
Very easy process and great communication
Rico Bibrack
29th Jan 2018