TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Great service would book with travelonline again.

Karen Tinham

18th Aug 2016

Would highly reccomend Travelonline and will definitely use them for our next holiday.
Everything went to plan and Lisa was always available and helpful.

Martin Post

18th Aug 2016

Would highly reccomend Travelonline for price and service.
Everything on our holiday went as planned and will be definitely be using them again.

Martin Post

18th Aug 2016

Thankyou .... ALL GOOD , and especially at last minute request to extend our original booking . All this very important (seemingly small ) details of connections, & transfers were uncomplicated.
We will be back , and would recommend you .!! Thanks

David Rawlings

18th Aug 2016

Your service, as always, was impeccable. Flights, transfers, accommodation all went exactly as planned from the booking point. Shangri-La's lobby renovation creates chaos at peak times but otherwise it was fine. Our TTF transfers went smoothly excepting both times we were kept waiting over 30 minutes by other clients - the TTF staff were ready on time. This is the 4th time we've booked with you and will definitely book our next Fiji trip again, I also tell everyone who asks that we deal through you. Thanks again. Lyn

Charles Sandham

18th Aug 2016

Very easy to deal with and will definitely will use again

Ken Mclean

17th Aug 2016

This was a last minute booking and it was handled very smoothly and efficiently in a friendly and personal way. Thankyou.

Morag Huggins

17th Aug 2016

3rd Holiday i have booked through TravelOnline, will only use them for future holidays

Matt Ross

17th Aug 2016

Cecilla was great, Very friendly & helpful.
Would certainly recommend & use her again!

William Bowyer

17th Aug 2016

Your service was excellent. First time I had booked anything like that online and was very pleased with the result. You even noticed that I had not booked the ferry which we needed to get there and so you rang and told me. Well done!

Jannette Thomson

16th Aug 2016

The level of service was very good with good communication and documentation supplied. If the need arises I would not hesitate to book with this organisation again.

Ron Brissett

16th Aug 2016

This is our second holiday booked through TravelOnline. The value for money is fantastic, the ease of booking and follow up is 5 star. We will always come back to TravelOnline.

Leesa Robinson

16th Aug 2016

very efficient and timely. thank you

Andrew Waring

16th Aug 2016

friendly & helpful. No problems when we altered booking and then had to cancel part of the booking

Barry Duncan

15th Aug 2016

Easy to deal with and accommodating - thank you!

Daryl Commandeur

15th Aug 2016

Excellent service provided by Alyssa!!

Shawn Ryan

15th Aug 2016

No babyseat in transfer from airport as planned. Transfer between resorts was late.Final transfer to airport was great.

Nicholas R

15th Aug 2016

The personal service is great and attentive. The only reason I give the "service" only 4 stars is when looking to book a vacation the website didn't provide enough information about the individual resorts, room type (pictures, configuration, size) etc so I found myself flipping from another well known site for that info.
Do not recommend the shuttle when leaving the resort and needing to catch a flight. It took over 3 hrs to do the 1.5 hr drive because others were not ready at their pick up locations. ????. We almost missed our flight. (On the way to the resort it was fine as people get off quickly....no waiting).
Next time private shuttle!!!!

Jill Oldfield

15th Aug 2016

Very good and easygoing with our understanding of what type of holiday we want

Chrisi Bogdanis

14th Aug 2016

Excellent service provided. Travel Online were extremely helpful in organising my last minute family holiday.

Andrew Duckworth

14th Aug 2016