TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

Great Service by Rachelle and the entire team. I obtained about 10 different quotes before deciding on what we wanted and the entire crew were very patient and helpful at all times. Thanks guys!

Sisira Kumara Abeywardena Goonesekera

6th Feb 2020

We saw a deal on Facebook. We were a little unsure, so rang the phone number & spoke to Rachelle, Rachelle was very friendly & helpful. We booked at & have just returned from 8 beautiful nights at The Bali Mandira. Our package included air fairs with transport to & from Hotel, accommodation with breakfast & other bonuses & entry to Finns VIP beach with a 1 hour massage each (Hubby & I). The deal was great value for money. We highly recommend using Travelonline. Thank you so much Rachelle for making this so easy & affordable.

Mark & Donna Allan

6th Feb 2020

We were extremely impressed with Travelonline and the responsiveness of staff to initial quotes and flight upgrades. I would definitely recommend and use Travelonline again. Pricing is extremely competitive and we do a lot of research prior to booking and upon returning can say everything went like clockwork. Kanvaz Resort where we stayed also had excellent customer service so this complemented our booking.

Janine Allen

5th Feb 2020

Great service, great trip. Thank you to Ashleigh and the team. Our second trip with the travel online team, and we will be using you again for our next trip I am sure!

Jonathan Morgan

4th Feb 2020

We were super impressed with the ease of the entire booking process. Everything was as per the requests made and dealing with the local transfer company for confirmations was also very easy. We would happily recommend Travelonline to anyone seeking to book a holiday in the future.

Kellie Morley

4th Feb 2020

Prompt, clear, concise, trustworthy

Alana Kosmina

4th Feb 2020

Great holiday options and very easy transaction, all booking information was provided very promptly and I would highly recommend the guys at Travel on line, we will definitely be booking with you again, cheers

Matthew Jones

3rd Feb 2020

Great service, would definitely recommend......10 out of 10

Michael Parkinson

3rd Feb 2020

Great communication from TravelOnline Timely efficient service...even when booking my holiday last minute. Great prices too. Will definetely use again. THANKS

Vibeke Hansen

2nd Feb 2020

So easy to book and room was fantastic!
So grateful for all your help

Rebecca Hepburn

2nd Feb 2020

Yes I would recommend you to our friends our family was with us. The service was good and transfer from airport & return was reliable.

Colin Garnham

1st Feb 2020

Travelonline is a very efficient company

Our travel consultant Lisa Scull was very pleasant and knowledgeable

We booked with Lisa..paid the air fares..We chose flight company that fitted in with our itinerary and lifestyle...many to choose from

We didn’t have any problems..we were given many months to pay for the holiday
which was great

Yes, would recommend Travelonline anytime

Jan Boyatzis

1st Feb 2020

Thank you to the staff at travelonline. My daughter and I had a fantastic holiday in Bali at a great price. Everything was well organised from the flights to the travel from airport to resort and return . We had a very stress free holiday.

Sharon Berra

1st Feb 2020

It was super easy to book this holiday which was great. There was no stress and the only problem we had was resolved very quickly. I will definitely use TravelOnline again and would recommend it to others. Thank you

Jason

1st Feb 2020

Excellent service from time of booking to return. Kept me informed on any location need. Provided updated itinerary post changes.
Staff very friendly and go extra mile. Will always use travelonline!

Arlette Kharoufeh

30th Jan 2020

Efficient! Reminders given when payments were due. Accurate paperwork

Denise Milburn

29th Jan 2020

for all of our 'chopping and changing' and multiple families travelling at various times, travel online was very patient and helpful.
the only thing I would recommend was the ability to link bookings so that we don't receive 10 emails with a multiple families booking.

Michele Sharp

29th Jan 2020

Great service and when there was a date issue it was corrected quickly and efficiently.

Sherry Lee Adams

28th Jan 2020

Booking with TravelOnline made the whole process really easy. All flights, accommodation and transfers were all sorted. When our return flight was delayed we received an email from our consultant to notify us of the delay and asking if there was anything they could do to assist!! All round great service and experience!! We will use the company again.

Michael West

28th Jan 2020

Would highly recommend Travel Online,
I was organising our first overseas holiday & Ashleigh from Travel Online just made the process so much easier, answered all of my millions of questions.
Helped me decided the best options for my family so we weren't paying for things we wouldn't need or use.
When I'm ready to book our next holiday I will certainly be contacting Travel Online again.

Melissa Murray

28th Jan 2020