TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,330 customer reviews

Excellent service , and absolutely no issues. Would not hesitate to recommend Nicole Chow. Thanks for a great trip.

Rachael Maree Hyde

8th Sep 2023

Very quick and responsive whenever there was a question. Would definitely book through travel online again

Andrew Collins

8th Sep 2023

Everything was excellent, transfers air & accomodation was exceptional

Samisoni Vonovono

8th Sep 2023

Well organised

John Ballantyne

7th Sep 2023

My trip to Bali was excellent.
Accommodation was value for money.
The staff at hotel were hospitable.
Thank you travel online to afford me such an experience.
I will definitely look around next time I plan my holiday.

Jessca Moyo

7th Sep 2023

Everything went very smoothly. Trip was great

Deborah Cook

7th Sep 2023

Prompt and efficient seevice.

Andrew Southcott

6th Sep 2023

We were so nervous about our upcoming travel as we have twins and unique requirements that need to be discussed with the airline. Natasha completely looked after us and facilitated the conversations with the airline. Our travel went to plan and exceeded our expectations. We cannot wait to book again!

Aaron Robertson

6th Sep 2023

Very good with communication.
Everything was emailed to us with very clear instructions. Will book with travel online again.

Keira Burgers

6th Sep 2023

You cannot keep everyone happy at least TravelOnline is trying. Liz and myself at present certainly recommend TravelOline to friends and family. Lisa certainly looks after us.

Watson Mc Ilveen

6th Sep 2023

Travel Online are always so easy to deal with and very responsive to any queries and emails. The deals are great and we will be booking again soon.

Julie Reid

6th Sep 2023

Travelonline were absolutely amazing. From providing initial quotes, responding to our queries and then final bookings made so easy. Such a professional service! We will be using Travelonline for our bookings from now on!

Jamie Robert Fenton

6th Sep 2023

Lisa handled our requested changes promptly and efficiently.

Kay Harding

5th Sep 2023

A well organised experience. The tote bag was a lovely touch, very handy.

Louise Morgan

5th Sep 2023

Our holiday was brilliant!! The hotel was amazing, price was very reasonable. Easy to book, the whole process was smooth and friendly

Jacqueline Ronay

5th Sep 2023

Great holiday experience. Everything that was advertised was delivered on. Great value

Peter Davies

5th Sep 2023

Very efficient and helpful. Very affordable luxurious holiday and everything was organised with great attention to detail and quality

Faye Hooper

5th Sep 2023

Good price, response times quick

Michele Small

4th Sep 2023

Had a great time in fiji at the Radisson blu,thanks to travelonline everything was spot on from boarding aircraft until
Disembarking.
Would certainly book another holiday with travelonline and certainly go back to Radisson blu.
The service and hospitality was brilliant especially great place for children.
Thank you for your service it was brilliant every time I needed to talk to you and we value your professionalism

William Pryde

4th Sep 2023

Great holiday. Great support also with the flight changes we had to deal with on both occasions

John Vanderplas

4th Sep 2023