TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,330 customer reviews
We book every holiday through Travel Online great prices.great destinations professional friendly service from staff highly recommend.
Vicki C
15th Sep 2023
Great communication had a great experience
Holly Munro
15th Sep 2023
Quick efficient and accurate service. Thanks Lisa
Lisa Connolly
15th Sep 2023
Very very happy with travel online. Fist time booking and couldnt have asked for better service.
Communication was excellent, easy and we loved the bag.
Big shout out to Naom (norman) mustaka for our transfer. Very polite, chatty and knowledgeable. Made for a very pleasant ride.
Highly recommend travel online.
Louise Schnuriger
14th Sep 2023
Very helpful and full of knowledge about activities and all you need for the Islands. Recommend to anybody.
Geoffrey Ian Smith
14th Sep 2023
Very easy to deal with
Tim Hawkins
14th Sep 2023
Everything was excellent, I would recommend TravelOnline.
Terence Gott
14th Sep 2023
Easy
Lupco Bendevski
14th Sep 2023
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Alen Damjanovic
14th Sep 2023
Everything ran like clockwork, from the airport transfers, check in and prebooked tour. Grace from TravelOnline met us on the first day and gave us some suggestions on other tours etc and booked them for us which was helpful.
Deanne Curry
14th Sep 2023
Thank you
Great Service
Sorry for the changes
It was what I expected and wanted
Beautiful and relaxing
I already have recommended you to fellow
holiday travellers
Great Holiday
Dale O'Brien
14th Sep 2023
Easy to deal with and great service
Chris Georgiou
13th Sep 2023
Very smooth trip, and easy to organise, would use Kristy and TravelOnline again, definitely!
Jason Palmer
12th Sep 2023
Great service, thank you
Geoffrey Hartley
12th Sep 2023
Thank you for my gift of a straw bag which is really lovely and so useful Thank you so much. The service was excellent keep up the good work will be using travel online again
Lynette Campbell
12th Sep 2023
Fantastic and friendly service, easy to navigate and nothing was to hard for the amazing staff.
Vivianne O'connor
12th Sep 2023
Great service from all staff.
Panayiota Barkley
12th Sep 2023
Dear Natasha and TravelOnline, thank you for our beautiful holiday you organised. Everything went well and smoothly, and we had great time in Mulia Resort.
Regards, Irena N.
Irena Nurkic
12th Sep 2023
Would be very happy to use TravelOnline again for our next holiday. Very happy with the service, no complaints from us!
Wendy Rowe (Aaron Davies)
12th Sep 2023
Excellent service as ever. We will always opt to use TravelOnline as our primary travel agent. Emma's communication was top notch. Superb company.
The additional add ons are a terrific addition.
Keep up the excellent work.
Darran Williams
12th Sep 2023