TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,992 customer reviews
These guys were fantastic. Great deal and easy to book. Staff were helpful and professional.
Nicola Jane Young
21st Jan 2024
Emma and the team at TravelOnline have been excellent. Despite being busy they provide quick response when clear questions are emailed to them. Thank you Emma and the staff at TravelOnline for your excellent service during our Fiji trip.
Christopher D'souza
21st Jan 2024
Excellent service from the very first contact all the way through to the end!
Thanks for making everything happen for us!
Murray Cleal
21st Jan 2024
Lisa was amazing and extremely fast to reply to any questions I had. Great service, price and very friendly
Theresa Elghoul
21st Jan 2024
Quick with communication and booking was completed within 24hrs
Louise Brown
20th Jan 2024
Lovely girl and she answered all my questions and
helped me with availability of rooms for
plantation.
Susan Adams
20th Jan 2024
Great service
Bradley Crooke
20th Jan 2024
Answered all questions, very helpfull
Peter Telley
20th Jan 2024
Answered questions and helped to solve issues.
Denise Kaye
20th Jan 2024
So easy to deal with the travel agents. I received extremely quick responses to any queries. I'd definitely book with travelonline again.
Jacob Tompson
19th Jan 2024
Great service and got us to where we wanted to go, and what we needed to do
Tim Mclean Smith
19th Jan 2024
Great customer services always
Nathan Isaac
19th Jan 2024
Kristy found us a fantastic resort on short notice.
Matthew Harridge
19th Jan 2024
Good service & communication ,value for money
Bharath Bangalore Nagaraj
18th Jan 2024
Thank you for being patient when helping me book this trip. We were so happy with the service provided.
Katie Flego
18th Jan 2024
Great service from Lisa. She replies promptly and responds to all questions.
Neil Hall
18th Jan 2024
Prompt communication from the get go! Great service and package deals.
Lisa Bennett
18th Jan 2024
Whole booking process was easy and all queries answered promptly. Overall a great experience.
Tanya Hetherington
17th Jan 2024
Maria was so helpful! She was friendly and offered suggestions and listened to me even when I wasn't sure exactly what I was looking for! 5 stars for Maria!
Jane Fazio
17th Jan 2024
Thank you for great communication and quick with email replies.
Very convenient having all documentation emailed through.
Matthew Southam
17th Jan 2024