TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,621 customer reviews
Everything was to our satisfaction
Francis James Hollingsworth
13th Nov 2023
Friendly, responsive and available if any follow up questions,
Andrew Wallace
12th Nov 2023
very happy in fiji
Zheng Wang
12th Nov 2023
Kristy provided excellent service. When the package we wanted wasnt available
She went is search of another deal and provided a great option.
She listened to our requests and responded accordingly. I would recommend
Kirsty and TravelOnline to everyone.
Philip Renehan
12th Nov 2023
Absolutely brilliant to deal with. Vouchers were received and all documentation was well organised.
The airport transfers etc were fantastic.
Is definitely book with travel online again.
Catherine Grace
12th Nov 2023
So easy and everything was perfect. Great value for money and all the add-ons such as transfers and booked tours were fantastic. We didn't have a single issue. Great holiday and highly recommend travelonline.
Ian Ellett
12th Nov 2023
Fast service and very helpful with email enquiries
Jacqueline Carroll
12th Nov 2023
Prompt service and arrangement of holiday booking.
Loredana Corbett
11th Nov 2023
Amazing deal & very helpful with questions & info.
Natasha Martin
11th Nov 2023
Great service, everything went smoothly and any questions we had were answered fairly quickly prior to travel.
Julie-ann Allen
11th Nov 2023
Great service. Everything ran very smoothly. Will definitely use again.
Mark Elmer
11th Nov 2023
I have no complaints about the service received from travel online.
All enquiries were answered promptly and the booking process was smooth and faultless.
Leica French
11th Nov 2023
Everything was fuss free and easy. Would definitely use again
Troy Te Nana
11th Nov 2023
Couldn't fault anything - smooth as buggery
Joseph Aylward
10th Nov 2023
Highly recommend Travel Online, they were so easy to deal with and very prompt with any communication. I will definitely use their services in the future.
Alexandra Morvan
10th Nov 2023
We have used travel online before and again found the service to be professional, full of information and timely. We will definitely use again and have recommended to our family and friends.
Luana Brock
10th Nov 2023
Great service. Seamless.
Steven Gregory
10th Nov 2023
Responsive.
Andrea Barbara Wecke
10th Nov 2023
Excellent service by the team. Fast and efficient and answered our questions.
Thank you Nicole, Maria and the team.
Highly recommend.
Nicolette Nickolakis
10th Nov 2023
Very informative and helpful I will definitely use travel online again
Jason Hooper
9th Nov 2023