TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,330 customer reviews

Great Holiday! TravelOnline provides and listens to the client's needs. Great service and very quick to responds to the clients(especially with health issues like myself)Highly recommended!

Carissa Molesi

2nd Sep 2023

Travel Online were so quick to provide a quote when I first contacted them. They made sure to understand our requirements and provided two options to consider which I found very helpful. They always responded quickly to any questions I had and the booking process was so easy! We were so happy with the holiday they arranged for us and I definitely recommend using them as it takes all the work and stress out of trying to arrange it yourself.

Patrina Langfield

1st Sep 2023

There were informative emails (and no spam), everything went very smoothly for the trip, it saved us a lot of hassles and was surprisingly even cheaper than booking everything separately, so overall very good value for money!!

Tanya Herriot

1st Sep 2023

Great and easy experience no complications at all!

Stephen Brian Carter

1st Sep 2023

From start to finish everything was great! Such an easy booking, payment and overall service could not fault.
Super prompt with email responses, can't recommend this company enough.

Jacob O'driscoll

1st Sep 2023

Very helpful from start to finish and got us a great package that met our needs.

Michelle Higgon

1st Sep 2023

Travelonline service was excellent. Everything ran smoothly from payments to the bus transfers.
The accommodation was lovely the food amazing and plentifully.
The only misleading information was the time it took to get from the airport to the Warwick....it was 2.5 hours not 1.5 hours.

Narelle Nottingham

31st Aug 2023

Travelonline service was excellent. Everything ran smoothly from payments to the bus transfers.
The accommodation was lovely the food amazing and plentifully.
The only misleading information was the time it took to get from the airport to the Warwick....it was 2.5 hours not 1.5 hours.

Narelle Nottingham

31st Aug 2023

Booking process and communication was thorough. All the details matched on the itiniery and what was offered at the holiday destination. Thank you!!

Shak Dean

31st Aug 2023

You guys were awesome from the get go. I honestly thought the deal you were advertising was too good to be true! Our holiday booking was straight forward. You responded to all my questions pre holiday and the communication at the other end was seamless - the Fijian people knew what was happening and nothing went wrong! No room for improvement!

Jenna Hill

31st Aug 2023

There were no problems at all, everything went smoothly.

Mandy Camfferman

31st Aug 2023

I wasn't even sure you were a legitimate business when I first emailed since you were so much cheaper than any other quote I had been given, but I will definitely be using your company again.

Glenn Faass

31st Aug 2023

Nothing but praise here. Transfer to and from the hotel was prompt, staff were very polite and a good source of local information. The hotel was superb, staff were very friendly and made us feel very welcome. Between the two hotels which are a stone throw from each other we we fully entertained with live performances most nights and the food was terrific. The swim up bar was a blessing and the pool was sparkling. If there was a negative it would only be that neither hotels have a gym. Would we stay there again, most definitely.

Frederick Warren Kirby

31st Aug 2023

Travel On Line gave excellent service. The information supplied was informative and given in plenty of time and my special requests were carried out to the letter.
Thank you Travel On Line.

Barry Hall

30th Aug 2023

Everything went perfectly,thank you for organising a wonderful holiday for us

Garry Emmerson

30th Aug 2023

Using Travel Online is a seamless process and there is always a contact available to help with any queries.
We had a great time in Vanuatu and would highly recommend using Travel Online to book your trip. and staying at Breakas Beach Resort in Pango Road, Port Vila.

Georgina Nunn

30th Aug 2023

yes, would recommend.

all went very well. no problems.

Michael Crawford

30th Aug 2023

Fantastic. TravelOnline was so easy with a great deal and no hassles. Highly reccomend.

Nigel Harvey

30th Aug 2023

Had great service and will definitely be using you again soon. Thank you!

Bradley Mills

30th Aug 2023

The service we received for our group booking was excellent. Everything went really well. The deal that we got was amazing. All the people that we dealt with were very professional - Travel Online, Radisson Blu and the Malamala Beach Resort.

Karleen Holgate

29th Aug 2023