Ratings are averaged based on 47 reviews.
quiet and pleasant place to stay every person was very helpful
Great location. Rooms need a bit of love but really enjoyed the stay. Staff are great
The only thing I could say is that the wifi in room 411 which is straight behind reception did not work. Room absolutely stunning, when arriving 2 beautiful bunches of roses were there for my anniversary and husbands birthday. Club benefits need to provide maybe scotch or bourbon. Apart from these minor details the staff were fantastic and if wifi was resolved I would definitely stay again. Thank you Mandira for making our stay enjoyable and Agus from the Azul beach club at brekkie and Jeffrey from the club lounge. Thank you so much
The Mandira is conveniently located. The resort is not too big, but not too small. Management and staff were friendly and relaxed. Great breakfast buffet, pools and restaurants. Highly recommended for a relaxing holiday with all the family.
Great location and staff wonderful. Very noisy at the moment with renovations going on in the high rise, everything that can be done to help at this time, is. A new manager has been employed two months ago and the difference from last year to this is amazing. People not staying at the resort can no longer access the pool with security, assuring this. We are stayed 3 times, booked through you, and will again. Thank you.
The Hotel was a nice place to holiday, the room that we were given was lovely and if we book to go again next year will request the same room.
There was one hiccup and that was part of the resort was being refurbished, and we encountered noise under our room. I must be fair and say that the staff did everything they could to make it up to us, to get us away from the noise during work time, so we were really grateful for that. The Hotel is very nice and in a great spot for everyone, even the bus comes to the hotel for shopping venues. Hope to go again next year.
Great hotel, perfect location, good for families, friends or couples. Would recommend and return.
This resort is amazing! Beautiful, clean and very tidy gardens. We wouldn’t hesitate to go back! Staff are all very friendly and helpful.
We had a lovely stay, staff are absolutely amazing, so kind and accommodating and just wanted to make us happy. We stayed on the first floor and had no balcony, which made the room feel too small with 4 of us and also made drying swimmers and towels a challenge. Room was also very noisy due to location next to stairs and noise from room above. There are some safety issues including the stairs near our room 9116. The stairs are worn and could use some tread or some form of safety stripe. I had a pretty bad fall down the stairs and injured my lower back and shoulder. I also other, including adults slip and fall on the stepping stones around the pool area (while walking). The wooden deck around the pool needs nails hammered in, moss removed from steps near the baby pool, and some of the wooden panels should be replaced as are trip hazards and splinter hazards. Towel system, especially for families was a nightmare, please change this! There were so many others we could overhear also complaining about it, there has to be a better way to allocate towels.
Overall, great locations, gardens and dinning areas (resort food was excellent!!) were perfect and again the staff make this place!
We had a fantastic 2 week stay at the mandira, all the staff were amazing happy an friendly we had lots of laughs with them, breakfast buffet was great, our kids loved this resort. Rooms were comfortable a little dated but overall nice, quite expensive but we will definitely be back!
We couldn't fault the Mandira on anything. Service was amazing, location perfect, happy hour excellent value, no problems with the rooms, had an awesome holiday.
Staff are very friendly and helpful I cannot fault them they helped us in every way from reception to house keeping to the staff in the restaurants. This hotel is designed perfectly for families the pool is set up great for all ages. Location is perfect for all the action and it on the beach front. We can’t wait to go back
Beautiful grounds and pool area, staff are friendly and helpful.
Rooms are pretty good. Pool menu and food has improved 100% from past visit. Evening meals are smorgasbord type, we usually explored local dining which is getting close to Aussie standards. Remember it's Bali and they run to their way of doing things.
This resort is in a great location opposite the beach and right near the shopping and restaurants. The waterslides are fantastic to entertain the kids, the kids club is very basic but the staff were lovely. Rooms are a little expensive, we stayed in the superior rooms which are at the back of the resort so had to walk to pool and restaurants etc. Would happily stay here again but would definitely try and upgrade to the rooms closer to the pool.
We stayed a week at the Mandira and it didn't disappoint. Top of the list is its location right on the beach and only steps from great restuarants and shopping. Walking distance to waterbom and most clubs and pubs. The pools were amazing and swim up bar was our fav. The rooms were clean and room service very fast. The staff eager to please and very friendly. Drinks, meeting new people and enjoying the sunsets at Azul and Barong bar/resturants was lovely. When we go back to Bali we wont bother looking for anywhere else to stay. :D
Always great to get back to the Bali Mandira....just love the location + staff at this resort.
Kids love the pool area and slides
Entertainment is great
Beach location perfect but rubbish on beach is a major downside and we may choose a cleaner beach location next time
Room was spotless, great customer service from start to end.
Room attendants very friendly and could do enough to please.
overall staff excellent ,very friendly, and responsive to your needs,. We were in block 7 and that was difficult due to my disability of walking, it would have made it easier if in block 3 or 4.We would recommend this property to everyone thank you We look forward to our next visit.
Clean rooms, well maintained, nice staff. Could provide fresh milk on arrival and larger free water bottles during stay
Absolutely loved Bali Mandira, the resort and staff were amazing. Will definitely stay there again..
The Bali Mandira resort is a great resort with a great location
Very clean resort and rooms a clean and comfortable
Slighlty on the expensive side but great spot to base yourself
Loved staying at the mandira. Perfect hotel for families.
Had a lovely stay there, staff very friendly and very helpful. Beautiful resort, everything very clean. Would stay there again and recommend to family and friends
The only thing we could possibly fault was the kids club.
Even this is due to be renovated after we asked them.
We thoroughly enjoyed our stay at Mandira, and would definately come back to stay again
Great location, Value for money, Water Slides great touch
Club lounge great idea
My wife and I enjoyed our stay at the Bali Mandira. The beachside location was great as were the swimming pools and gardens. The staff were fantastic, especially the staff at the poolside bar and our room attendant.
However the buffet breakfast was not up to standard for many reasons. The fruit selection was ok but that was about it. Some of the hot foods was not covered but out in the open under lamps exposed to flies etc. The crispy bacon was left uncovered and overcooked to the extreme. Totally inedible. Hash browns were overcooked and greasy. In the cold section foods like ham etc were left out in the open without refrigeration or any cooling whatsoever. With the hot climate in Bali very risky.
The breakfast staff were friendly and helpful. I would love to return to the Bali Mandira if the food was better. To be be fair the breakfast wasn't even up to 3 star standard. . .
Enjoyed our stay very much, would definitely return
Great resort, amazing staff & fantastic pool. Its our second stay at Bali Mandira & it wont be our last!!
This is the second time we've stayed here and it didn't disappoint. We stayed in a deluxe cottage and worth the little extra for the luxurious wet area. We like this size of resort in that you are treated individually and not just one of a huge number. The pools are outstanding and will suit families as well as couples and the gardens are beautifully maintained and add to the overall feeling of luxury. Situated in Legian, within walking distance of Kuta and Seminyak, which gives you the best of all areas with plenty of shopping and restaurants nearby. Thouroughly recommend..
Definitely one of my favourite hotels in Bali. Excellent location right by the beach, right near shopping and restaurants. Hotel restaurants were fantastic. The room was fantastic, the facilities fantastic and the staff always so helpful. Definitely will be back soon!
Resort is outstanding. Well and truly exceeded our expectations. The staff couldn't be faulted. Always polite, friendly and helpful. The grounds and facilities are very well maintained. The food was excellent. My husband and I have always been disappointed with massages we've had in Australia but had a 10 minute voucher each to use so we booked in an hour massage plus the 10 min free. The Day Spa was beautiful and the massages were so relaxing that we went back for a second one. The only thing we could fault is that our bathroom was a little outdated. Overall we thoroughly enjoyed our stay here and wouldn't hesitate to go back.
over all we had a fantastic time at the Bali Mandira.
The only issues we had are listed below.
The room; We were situated in the the large block of rooms, with no balcony nor did we have a queen bed, we had a double bed and two singles... not overly practical for a couple, whom sleep on a queen bed at home. Whilst the extra space was nice, the configuration and location of the room didn't suit us we would definately want a better room next time,
check in: was quite poor, we had arrived at approx 3:45 and had plans to meet friends at 5pm. Our room wasn't ready, nevertheless, we were given vouchers for food to be used immediately to stall us while the room was prepared. We had just eaten... we missed the sunset planned with our friends and didn't get into our room until around 5pm. It wasn't the best start.
Other than that everything else was lovely.
Very hard to fault anything about Bali Mandira, rooms, staff, surrounds, location and facilities were outstanding. We will certainly be regular returnees.
One small request (not a complaint), ceiling fans would be an additional extra that would enable us to turn A/C off at night.
couldn't be happier with travel on line - all went perfectly. Flights as well. Bali Mandira was what we were looking for - we stayed at Kartika Plaza many times before and three days this time only. It has changed and is not what we want. Bali Mandira was small personal and very friendly with the cliental that USED to be at Kartika. Thankful we upgraded to a delux cottage - rooms in main building outdated. I had a bad leg after plane trip and they bent over backwards to get me closer into a cottage closer to the pool etc. albeit for an extra charge for finer dining etc. which we didn't use but were grateful to be closer (row3 instead of 5) could speak highly enough of the staff. Cheryl
Bali Mandira Great place to stay with family, everything you need is there.
The rooms need to cater more for large families, only one TV and all in the same room, no where to sit or seperate yourselves from children once they go to bed.
The resort also allows day visitors to use the water slide which is disappointing as there were many rowdy day visitor families that overtook the slide and lounges,
Otherwise loved everything else.
Very nice place for families, didn't like that the public can use the pool and water slide for a price making it very busy, rooms are very tired and beds uncomfortable would try somewhere different next time, love Niksoma resort would rather pay the extra and go there as a couple.
Loved everything about this place.
Good location , good food,
We had a wonderful relaxing time at the Bali Mandira
First time staying at the mandira after 10 prior trips over the years
Will be coming back for sure
Fantastic pool area for a relaxing holiday in the sun. Child friendly swimming/splashing areas with watersides etc but also fab swim up bar and huge pool for adults to enjoy too. Even an adults only pool and jacuzzi! Great buffet breakfast, friendly staff and perfect location on the beach and minutes from great shopping. Recommend this hotel highly and look forward to our next stay.
New restaurant beautiful but the food of a night is terrible and expensive the restaurant down the road fat duck is great good prices as well just copy that! !!.
having stayed at the Bali Mandira on a few occasions - it's almost like going home.
Great to see our favorite staff members: Padmi, Jeffery + Ardee - they always take such good care of us.
The staff are amazing and cant do enough for you. So relaxing, especially when travelling with kids. They spent many hours swimming and riding the slides. Great location and walking to Semanyak and Kuta. Great local restaurants and little places to eat all very close by!! Loved it and will be back again for a third and fourth time!