Ratings are averaged based on 1 reviews.
The staff here are so kind and welcoming. I once had food delivered and due to my card not working, the driver hadn't received payment and the Aloft reception staff paid for me waited until I returned with the cash. It was a big mistake on my part but they were very understanding and helpful. My partner was also sick and they were quick in sourcing an ice bucket, a spare quilt and salt and pepper (after their restaurant closed).