Ratings are averaged based on 13 reviews.
We had a wonderful time. Room was great. Travelling with a 3 yr old and 5 yr old they thankfully made sure our room was ready before check in so we could go straight there. They also offered us a free late check out.
We had breakfast included each morning, both myself and my children have intolerances and they clearly had signs markings on all food options in the beachside restaurant.
Location was great, we had enough other food options around unlike a lot of other resorts in the area. Drink prices at the lobby/pool bar were were not too bad considering it was a resort/hotel! We had one dinner at the buffet and one “take away” lunch - again prices not too bad considering it was inside the hotel. Yes it would have been cheaper to eat at the restaurants opposite but sometimes you want the easier option with young kids.
Very nice hotel on the beach
rooms are a bit dark
great friendly and helpful staff
A lovely hotel, right on the beach, friendly and helpful staff, all good , just a bit far from Patong
Went again for our second stay at Best Western Bang Tao,we obviously love the hotel, location ,service etc as we booked 18 nights. But I do have one gripe with the hotel, at breakfast there is a bread and cake section, and even though there are some tongs provided, as many as maybe 50% would use their hands to pick up and put back the food.I mentioned to staff and the desk about this ,suggesting some signs to help remind guests to not use their hands. After a lot of discussing this pretty disgusting habit they decided to not bother. Which to me was very disappointing as I would expect the health of the guests would be their priority.
Overall our stay was generally fine but don't think we would go this time of year again, as even though the weather was fine, being the low season the choice of surrounding restaurants was limited .
Only minor gripes and they didn't affect our holiday at all. Room was rather dark and the air conditioner thermostat was completely wrong. Said 25, more likely 15, and had to have air conditioner on otherwise condensation everywhere. On call Doctor would have been handy for me as I ended up in hospital.
We recently enjoyed 6 nights at the Best Western Premier hotel in Bangtao Bay, Phuket. The property is situated right on the beach which is lovely. A little dated, but very well maintained, the staff are very diligent keeping the grounds and facilities spic and span. The room itself was spotless and very comfortable - the air conditioning excellent! Before you check in we advise to request a 'soft bed' be set up in your room; the mattress is very hard otherwise.The property offers two large pools, 2 restaurants (both offered lovely food and breakfast was nice), pool bar and wonderful proximity right on the beach front. Bangtao Bay itself is a quieter option than the hustle and bustle found in Patong. We liked the laid back atmosphere. Local shops are right on your doorstep with 711, pharmacy, massage centres and trinket/clothes shops. There are also a number of great restaurants too, our favourite was The Beach Cuisine restaurant, situated right on the beach - the food so fantastic, we visited twice during our stay. The resort has a day spa; my daughters and I purchased a 5 treatment package and we enjoyed the experience. There is also an outdoor massage bungalow where the treatments are much more affordable than in the day spa. There are also several massage places just outside the resort which were great too. The staff at the resort were all very friendly and most accommodating - we couldn't fault their level of service. Overall a very relaxing and enjoyable holiday! We would love to return some day!
Second time staying here & we all LOVE it ( family of four ). Service wonderful, food outstanding, 2 pools to choose from with ample room & sunbeds as well as umbrellas. Beach is simply gorgeous. Across the rd 7-11, massages, laundry, restaurants, chemist. Handful of clothing shops. Staff amazing, check in easy, room spacious ( family room ) check out a breeze. Breakfast abundance of choices. Happy hour brilliant. Cannot speak any more highly of Best Western Premier. A peaceful break from Patong when heading home.
The staff are very helpful and the facilities are excellent. With direct access to the beach this resort is a hidden jewel. Rooms are a good size and clean. If you are looking for the chaos of Patong do not stay here.
Nice stay - very quiet in the area during September- also very wet and humid.
8 years ago this place was brilliant. It is now much bigger and the property needs some uplift, rooms need bit of refurb, air conditioning really needs refit as it doesn't cope through night. Wifi is ridiculous forva place like this.
Cannot speak highly enough of Best Western Premier Bangtao Beach and without doubt, will stay there again in the future. The staff there were fabulous - all so happy, friendly and efficient. Our Family Villa was perfect for us (2 Adults, 2 Kids) in a great location set back slightly from the beach. Bangtao Beach is a great location for families with plenty of local shopping and great restaurants away from the hustle and bustle of Patong, yet still only a short drive when you want to shop there. We loved it!!
Top service, top staff, dining to die for. All attention to detail :)
My family just had a fabulous holiday at Bangtao. Food was excellent and not forgetting the customer service. We will definitely return here.