We recently enjoyed 6 nights at the Best Western Premier hotel in Bangtao Bay, Phuket. The property is situated right on the beach which is lovely. A little dated, but very well maintained, the staff are very diligent keeping the grounds and facilities spic and span. The room itself was spotless and very comfortable - the air conditioning excellent! Before you check in we advise to request a 'soft bed' be set up in your room; the mattress is very hard otherwise.The property offers two large pools, 2 restaurants (both offered lovely food and breakfast was nice), pool bar and wonderful proximity right on the beach front. Bangtao Bay itself is a quieter option than the hustle and bustle found in Patong. We liked the laid back atmosphere. Local shops are right on your doorstep with 711, pharmacy, massage centres and trinket/clothes shops. There are also a number of great restaurants too, our favourite was The Beach Cuisine restaurant, situated right on the beach - the food so fantastic, we visited twice during our stay. The resort has a day spa; my daughters and I purchased a 5 treatment package and we enjoyed the experience. There is also an outdoor massage bungalow where the treatments are much more affordable than in the day spa. There are also several massage places just outside the resort which were great too. The staff at the resort were all very friendly and most accommodating - we couldn't fault their level of service. Overall a very relaxing and enjoyable holiday! We would love to return some day!