Mantra Portsea Reviews

Mantra Portsea Packages

Mantra Portsea

Overall: 4.4 out of 5


Value
88%
Location
88%
Room
82%
Service
88%
Dining
68%

Most guests recommend for "everybody" (7 reviews)


4.4/5
Overall
4.4
Value
4.4
Location
4.1
Room
4.4
Service
3.4
Dining

Ratings are averaged based on 14 reviews.

Customer Reviews (14)

Well maintained

Enjoyed our stay

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Was OK

Our stay at the Mantra Portsea was fine. Given the price, we were expecting a little better. We were inforned on arrival that there was no room service and were given a token to use once during our stay to change our towels. The room, again, was ok...but felt a bit tired and dirty. The exhaust fan in the bathroom was almost occluded from a thick layer of dust, the bins and fridge had rust stains and although this didn't effect our trip, the room didn't have a nice feeling, especially for the price.
The included continental breakfast was very average and not worth fighting the other guests for, we chose to eat out every morning.
However, staff were pleasant and the location was very good.
We would recommend this hotel for families, not couples.

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Beautiful swim up bar

The swim up bar looks amazing. Unfortunately there was no service to the rooms for our 5 day stay and we had to take out our rubbish and find a bin which was located in a hall.

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Clean roomy and quiet

Value gr8 continental breakfast variety

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Awesome stay

Husband and I stayed here for our baby moon. The room we had looked out onto the lagoon pool and had a big balcony which was beautiful. The pool was so great especially during the hours the bar was open as there was music and they even had mocktails!

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Stay at Mantra portsea

None

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Port Douglas stay

Great hotel and location.

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good location comfortable service helpful

LOCATION AND SERVICE

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Enjoyable stay.clean tidy room, great service from all staff

Enjoyable stay, great friendly service

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Comfort +

Really enjoyed our stay, room clean & well presented
Bodum or coffee machine the only thing missing

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Wonderful Resort!

I really enjoyed my stay at The Portsea. The staff were very lovely and the structure of the resort is great! I loved all of the swimming pools and the swim up pool bar!

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Relaxing and refreshing

Loved all the different pools, the lay out and the stone pathways.

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best resort ever

rooms were beautiful,service was excellent...so relaxing.

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Short getaway

We had a wonderful time in Port Douglas- the Port Sea was not the greatest Mantra we have stayed at -took us a while to get used to the no servicing of the rooms - you just go to reception and collect any clean towels etc yourself but quite understand they are trying to make holidays affordable- plus Port Douglas is pretty laid back!!!!The main lagoon pool was quite dirty but the rest of the pools were fine- and if you don't have kids the other pools are the place to be anyway! Drinks at the pool bar were expensive- and it closes at 5pm so that was a negative! Breakfast was a bit ordinary - just a continental breakfast but no variety so over a week we got a bit over it. The staff were fabulous - really friendly and helpful. Easy walk into the town, beach at the back door - very easy walk down along the beach to the surf club - now there is a good happy hour!!We would go back.

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