DoubleTree Resort by Hilton Fiji - Sonaisali Island Reviews

DoubleTree Resort by Hilton Fiji - Sonaisali Island Packages

DoubleTree Resort by Hilton Fiji - Sonaisali Island

Overall: 4.6 out of 5


Value
94%
Location
88%
Room
92%
Service
92%
Dining
80%

Most guests recommend for "everybody" (10 reviews)


4.6/5
Overall
4.7
Value
4.4
Location
4.6
Room
4.6
Service
4
Dining

Ratings are averaged based on 22 reviews.

Customer Reviews (22)

Relaxing and Caring Resort

A relaxing holiday with local Fijian staff providing friendly caring personal service. 

Overall
Value
Location
Room
Service
Dining

Great value for families

Great place to stay, only the restaurants are a bit expensive and not much choice if you choose to dinning there. Overall good value for money.

Overall
Value
Location
Room
Service
Dining

Relaxing atmosphere

A beautiful scenic location to relax, great options for dining and good service. Will be back.

Overall
Value
Location
Room
Service
Dining

Amazing place to stay

We loved our stay at the Hilton Double Tree Sonisali. Even though it was fully booked you would never have know. The staff are super friendly and helpful. We did the buffet nights and menu which were both great and a reasonable price. The pool is large and great to swim in or hang around by. The breakfast included in the price is excellent with so many options.

Overall
Value
Location
Room
Service
Dining

So relaxing

Staff were so welcoming and happy, which made our week at Double Tree a pleasure.
Rooms are beautiful, with super comfortable beds and great air conditioning. Daily housekeeping was spot on.
It would have been good to have other options for dining as the main restaurant was quite pricy and we didn’t always want a big lunch. It’s a 20 minute (30 FJ$) trip into town so just popping out for dinner isn’t really an option. But it was still great at the restaurant.
Pool was excellent, beaches ok for swimming.
There is always some form of entertainment or singing on the resort, which was lovely. Staff were always happy to help with anything.
Some of the activities advertised were not always available for teens, eg paintballing is only for over 18’s. But there is lots to do for preteens and children.
Some of the main buildings look a bit tired and could do with some maintenance, but overall it is a beautifully situated resort.
The inclusion of transfers to and from the airport was fantastic.
We enjoyed our holiday thoroughly and would definitely go again.

Overall
Value
Location
Room
Service
Dining

Quiet and excellent service

Great staff spacious room and very good breakfast

Overall
Value
Location
Room
Service
Dining

Paradise

Beautiful resort

Overall
Value
Location
Room
Service
Dining

Wow, Had a great time with the Family. Staff were amazing

Had a fantastic time at this resort. Staff were amazing & will be visiting this resort again in the future. Highly recommended.

Overall
Value
Location
Room
Service
Dining

Magnificent place for kids and families

The people are wonderful
Property is in excellent condition

Overall
Value
Location
Room
Service
Dining

Beautiful

Beautiful island..beautiful people.

Overall
Value
Location
Room
Service
Dining

Relaxing, Peaceful Stay

We travelled as a family with three children aged 11, 8 and 6. The package we received from Travel Online was great value. The resort offered plenty to keep the kids occupied including kids club. Food was good although due to the location food options outside of the resort were limited. Not a resort to go to if you want the beach but great pool area. Resort staff are friendly and lovely. We arrived about 8am after an over night flight and check in was not until 3pm however they got us into our room at 9am which we really appreciated. Overall a great family holiday.

Overall
Value
Location
Room
Service
Dining

Fantastic place

Peaceful place to stay

Overall
Value
Location
Room
Service
Dining

Pleasant

Front desk staff Vikash and Naidu were friendly, professional and very helpful. A big thank you to the concierge team for being always curtious even when it was hectic. Ms Taukei, Maitre D in the dinning room is a professional lady and set the tone and mood of our stay by acknowledging our anniversary on our first night's dinner with champagne, cup cakes and a song dedication from the house musicians. That was memorable. The ladies in housekeeping were thorough with their cleaning and always thoughtful of the time they did our bure (when we were out), thank you. The watersports man was friendly and accommodating. Spa ladies pampered me and I drifted off to sleep during massage. Last but not the least was the young lady at the tour desk who helped us with our rental car booking.

Overall
Value
Location
Room
Service
Dining

Lovely property

recommending for a getaway for couples. kids also enjoyed it. very lovely property , excellent service, staff were so friendly and accommodating

Overall
Value
Location
Room
Service
Dining

Amazing

Lovely service, very welcoming. Beautiful resort with lots of daily activities. Loved it!

Overall
Value
Location
Room
Service
Dining

Lovely Resort

Very clean and well kept resort. It is not big, so intimate. Staff are very friendly and helpful. Felt safe all the time i was there.

Overall
Value
Location
Room
Service
Dining

A very enjoyable stay in a tropical paradise

Double Tree was everything we had hoped for. The staff are amazing, too many to name individually, they were all very helpful and attentive. For a new resort there are still a few minor improvements that will be made but overall we had a lovely holiday. Five nights/four days not long enough so next time we will book for longer. Thank you all.

Overall
Value
Location
Room
Service
Dining

Great trip

We loved it..very nice place, lovely people

Overall
Value
Location
Room
Service
Dining

A great place to relax and unwind

We had been to Sonaisali several years ago and were very much looking forward to going back to see how it had changed under DoubleTree by Hilton.

The resort itself is basically the same in layout but everything was just more modern now. We had a lovely bure which was very spacious had everything we needed - tea & coffee making facilities, fridge for our own drinks, USB points to watch our own shows.

We found the dining options very adequate for a 1-week stay. The breakfast buffet was more than adequate and plenty to choose from to keep you going all day. For dinner you can choose between a la carte in the main restaurant, a la carte at Tuva if you want to dine on the beach, casual dining (e.g. pizzas) in the restaurant, buffet in the main restaurant or room service. As we didn't have lunch I can't comment on what was on offer. Prices for cocktails were much the same as here in Australia and beers were perhaps a little more expensive but that is to be expected at a resort anywhere you go.

From a fitness side, the tennis courts and gym were both great and hardly used by anyone so never a problem there.

You could see every day we were there that they were adding little touches to the resort - table service around the pool in the afternoon for drinks and food, hammocks appearing along the beach which were perfect to watch the sunset from. We found the staff to be friendly and helpful everywhere around the resort.

I really hope that we will be back to visit soon.

Overall
Value
Location
Room
Service
Dining

Great place for the couple with a 2 year old

We thoroughly enjoyed the proper rest at the wonderful Hilton on its own little island! We had to hire a child minder, as our child was not 3 yet - but it actually worked out in our favour, as the lady has become like a part of our family, and the genuine love and care for children in Fiji overall is unparalleled! The variety of buffet dinners on offer through the week was awesome, and the ever helpful staff deserve a special mention. We will be working hard on trying to come back some time next year, hopefully sooner!

Overall
Value
Location
Room
Service
Dining

Lovely resort

We had a great trip, the new resort is beautiful and the staff are excellent!

Overall
Value
Location
Room
Service
Dining

Great location, friendly staff, service & food can be improved

We have recently stayed for 9 nights. Fabulous setting, very relaxing. Wonderful friendly staff. The kids club is amazing - outdoor activities everyday - great for active kids! The menu for food is quite limited and the buffet a bit hit and miss.

Overall
Value
Location
Room
Service
Dining