Ratings are averaged based on 12 reviews.
We travelled as a family with three children aged 11, 8 and 6. The package we received from Travel Online was great value. The resort offered plenty to keep the kids occupied including kids club. Food was good although due to the location food options outside of the resort were limited. Not a resort to go to if you want the beach but great pool area. Resort staff are friendly and lovely. We arrived about 8am after an over night flight and check in was not until 3pm however they got us into our room at 9am which we really appreciated. Overall a great family holiday.
Peaceful place to stay
Front desk staff Vikash and Naidu were friendly, professional and very helpful. A big thank you to the concierge team for being always curtious even when it was hectic. Ms Taukei, Maitre D in the dinning room is a professional lady and set the tone and mood of our stay by acknowledging our anniversary on our first night's dinner with champagne, cup cakes and a song dedication from the house musicians. That was memorable. The ladies in housekeeping were thorough with their cleaning and always thoughtful of the time they did our bure (when we were out), thank you. The watersports man was friendly and accommodating. Spa ladies pampered me and I drifted off to sleep during massage. Last but not the least was the young lady at the tour desk who helped us with our rental car booking.
recommending for a getaway for couples. kids also enjoyed it. very lovely property , excellent service, staff were so friendly and accommodating
Lovely service, very welcoming. Beautiful resort with lots of daily activities. Loved it!
Very clean and well kept resort. It is not big, so intimate. Staff are very friendly and helpful. Felt safe all the time i was there.
Double Tree was everything we had hoped for. The staff are amazing, too many to name individually, they were all very helpful and attentive. For a new resort there are still a few minor improvements that will be made but overall we had a lovely holiday. Five nights/four days not long enough so next time we will book for longer. Thank you all.
We loved it..very nice place, lovely people
We had been to Sonaisali several years ago and were very much looking forward to going back to see how it had changed under DoubleTree by Hilton.
The resort itself is basically the same in layout but everything was just more modern now. We had a lovely bure which was very spacious had everything we needed - tea & coffee making facilities, fridge for our own drinks, USB points to watch our own shows.
We found the dining options very adequate for a 1-week stay. The breakfast buffet was more than adequate and plenty to choose from to keep you going all day. For dinner you can choose between a la carte in the main restaurant, a la carte at Tuva if you want to dine on the beach, casual dining (e.g. pizzas) in the restaurant, buffet in the main restaurant or room service. As we didn't have lunch I can't comment on what was on offer. Prices for cocktails were much the same as here in Australia and beers were perhaps a little more expensive but that is to be expected at a resort anywhere you go.
From a fitness side, the tennis courts and gym were both great and hardly used by anyone so never a problem there.
You could see every day we were there that they were adding little touches to the resort - table service around the pool in the afternoon for drinks and food, hammocks appearing along the beach which were perfect to watch the sunset from. We found the staff to be friendly and helpful everywhere around the resort.
I really hope that we will be back to visit soon.
We thoroughly enjoyed the proper rest at the wonderful Hilton on its own little island! We had to hire a child minder, as our child was not 3 yet - but it actually worked out in our favour, as the lady has become like a part of our family, and the genuine love and care for children in Fiji overall is unparalleled! The variety of buffet dinners on offer through the week was awesome, and the ever helpful staff deserve a special mention. We will be working hard on trying to come back some time next year, hopefully sooner!
We had a great trip, the new resort is beautiful and the staff are excellent!
We have recently stayed for 9 nights. Fabulous setting, very relaxing. Wonderful friendly staff. The kids club is amazing - outdoor activities everyday - great for active kids! The menu for food is quite limited and the buffet a bit hit and miss.