TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 16,316 customer reviews
h my experience dealing with Emma Blackaby at TravelOnline. From my initial inquiry to the final details, she provided outstanding service. I requested several changes and had numerous questions, and Emma was always happy to assist, responding promptly and efficiently. She ensured I had all the information I needed and followed up with me every step of the way.
Her exceptional service has led me to refer her to my family, who will be contacting Emma shortly and I will certainly be reaching out to Emma for my future travel arrangements. Thank you, Emma!
Daniela Lazzari
9th Mar 2025
Absolutely loved our holiday. Will definitely book again
Barton Donald Mcintyre
9th Mar 2025
Really great service, quick to respond when needed. Thank you
Olivia King
9th Mar 2025
Thank you so much for the amazing offer, will be back to Bali through your services in July, definitely looking forward to book through you in the future.
Astrid Serna
9th Mar 2025
Fantastic trip, everything went off without a hitch great communication, great organisation. Looking forward to planning another trip in the near future.
James Allen
9th Mar 2025
Easy to deal with everything organised for you
Emma West
7th Mar 2025
Very easy to deal with, would recommend to family and friends. Service was great, now do plan our next holiday!! Thank you
Jennifer Maree Lethbridge
7th Mar 2025
Great value packages and friendly, helpful staff with quick responses.
Jazmine Snow
7th Mar 2025
Easy process with no problems.
Maria Cimino
7th Mar 2025
Prompt communication, excellent service.
Sandra Clemente
6th Mar 2025
Lisa was amazing!!
Customised my booking to suit my needs. Everything was so smooth and I will definitely be booking again
Kara Lawless
6th Mar 2025
Easy to speak with and very helpful
Narelle Harmer
6th Mar 2025
Great service and prices
Vanessa Diane Powell
6th Mar 2025
Amazing holiday package. Couldn't fault anything right from booking to the end of the holiday. Thank you.
Jacqueline Reid
5th Mar 2025
Everything was well organized and was as advertised.
Ian Johnson
5th Mar 2025
great
Geoffrey Murphy
5th Mar 2025
Communications via email were easy and answered within a short time frame. Vouchers and payment easy also. Recommend this company.
Kirsty Mason
4th Mar 2025
Thank you so much for all the help and support. Questions answered and details sorted quickly.
Katherine Colyer
4th Mar 2025
As usual , Lisa was spot on with everything related
To our booking
Jason Ryan
4th Mar 2025
Great deal, great inclusions. Highly recommend.
Rebecca Leo
4th Mar 2025