TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,939 customer reviews

I have booked through TravelOnline twice now, once to Fiji and once to Vanuatu.

Both times have been faultless. There have never been any booking issues, we have always got to and from our hotels/resorts without issues and everything that is advertised in the vouchers always gets included.

When staying for longer holidays, TravelOnline is definitely my preferred choice. Not only being great value, it just makes booking the holiday far less stressful than it needs to be, and I am confident now from my two experiences that there is nothing to worry about (I was a tad skeptical at first). Definitely recommended and will return!

Ben Mcburney

11th Jun 2013

Great holiday and everything went very smoothly. I would book again through travel online. Thanks

Renee Birt

10th Jun 2013

We found the communication from the consultants throughout the whole booking to be excellent & would book with you again & recommend you to anyone.

Evan Price

10th Jun 2013

Very prompt responses to queries. Friendly staff.

Yes, would use again and recommend to family and friends. Thank you.

Julie Magee

10th Jun 2013

Was very looked after especially when we were asked by the airline to bring our flight forward a day. Found the consultant very helpful and she went out of her way to ensure our insurance and transfers were changed with our flight. Will definitely recommend.

Peter Stankowski

10th Jun 2013

Very prompt with any communications, would definately use again

Debbie Tuohey

10th Jun 2013

you made it so easy and we will definitely book through you again! Questions were answered quickly and professionally.

Stephanie Van Florenstein Mulder

9th Jun 2013

Great service, easy to book, great communication, highly recommended! Will use again :)

Tracy Ball

9th Jun 2013

I would definitely book with travel online again. Easy to book and everything just fell into place!

Suzanne Donnellan

9th Jun 2013

Fantastic deal on resort - cheapest rate for the resort we wanted - great value for money. Consultant service was perfect. Excellent communication. Cant fault TravelOnline. First time booking international venue (previously used for Domestic booking) all went as smooth as expected. Will definitely use online booking access again next year for our next holiday!!!
Will (& have already) recommended TravelOnline for friends & family. Thanks heaps Kimberley!!!

Kaylene Thistlethwaite

9th Jun 2013

great staff so helpful.

Anthony Polla

9th Jun 2013

Your service and advice great . Would definitely use TravelOnline again .

Robert Collis

8th Jun 2013

Very good service, all questions answered and willing to help

Jenny Suro

6th Jun 2013

Clare was great with all communication throughout the whole booking process, answered all my questions with speed.
I will use this service again.

Kenneth Brown

6th Jun 2013

Excellent service all round, pick ups were on time or early due to traffic and consultant was great at the hotel to help organise day trips.

Tammy White

5th Jun 2013

Extremely happy with everything associated with our trip!! everything went off without a hitch!!! The massage at Semara spa was gorgeous!!!! Thanks for everything !!! have recommended you to our friends and family and will certainly contact you again for my next adventure!!!

Desmond Daley

5th Jun 2013

Booking thru your agency is easy and yes I have already recommended your service

Tania Hart

5th Jun 2013

Your service was courteous and efficient, thank you.

Alan Mcdermid

5th Jun 2013

All correspondence was absolutely fantastic - all trips we will look at booking through Travelonline!!!

Mark Dickson

4th Jun 2013

I was a little nervous booking through a new site but I have to say I cant fault the results. I got a great deal, everything was better than advertised, the hotel transfers and my tour were all on time and the guides were excellent.

I will book with Travelonline again, thanks Natalie

Bevan Higgins

4th Jun 2013