TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,241 customer reviews

We would definitely use Travelonline again. The quotes we received were very informative and in depth. We requested 3 quotes before booking. The whole trip went smoothly until the last day when we had to delay our flights due to a child being sick. The staff at Travelonline, in particular Emily, were incredibly helpful in rebooking flights etc. Thanks so much :-)

Jonathon Dyson

7th Aug 2013

Annaleise Bradley is a professional, efficient and caring consultant. Speaking from our experience with OnlineTravel, I would have no hesitation in recommending this company for clients who expect the best. We are already planning our next trip.

Mark De Witt

7th Aug 2013

Service was excellent and I have already recommended you to a few people. You followed me up on things that I needed to get back to you and nothing was ever a problem. I usually like to deal with people face to face and I was told to get a quote from you and get Flight Centre to price match, but I am glad I just booked it with you. Even to send us an email when we were due home was excellent.

Dale Kelly

7th Aug 2013

Great deals, easily accessed, and excellent service. Were prompt in responding whenever I had a query.

David Townsend

7th Aug 2013

Professional service , we are return customers and yes we would book again with travel online and recommend it to family and friends.

Marika

6th Aug 2013

Excellent, i will be back.

Yip Pak Ming

6th Aug 2013

Very quick to respond. Helped me with changes made to my booking. A very smooth transaction and i would use this company again. Thank you very much.

Ivan Kovacevic

6th Aug 2013

no problems at all with the travel arrangements everything just fell into place. Thankyou we had a great and trouble free holiday.

Ian Cochrane

6th Aug 2013

Excellent communication. I rang a few times and communicated via email and phone and got excellent service. Will use you again. Resort unfortunately was very tired looking but it was our choice to go there as all our family had already booked. Thank you Lisa. Regards Rosemary Rollason

Robert Rollason

6th Aug 2013

I will book with you again and I have already recommended you to friends and family.

Cathryn Fitzgerald

5th Aug 2013

I found the service that I received to be excellent and very helpful in trying to accommodate my needs and budget, etc. The trip was for my partner's birthday and he absolutely loved it as did I. Will definitely recommend the services of Travelonline to family and friends.
Thank you Annie for your assistance and look forward to using you again in the not to near future.......hopefully :-)
Kim

Kim Wilkinson

5th Aug 2013

I would definately book through travel online again, great service and friendly staff willing to assist. My queries were answered quickly and with minimal hassle. I have already recommended Travel Online to family and friends :)

Laura Inferrera

5th Aug 2013

Good rates and service. will definitely use again

Sarah Palmer

5th Aug 2013

Excellent, no dramas and easy to deal with - will use again.
Thank you.

Karen Storer

5th Aug 2013

Pleasant operator, could answer all questions kindly and timely. Nice follow up too.

Lionel Bonte

4th Aug 2013

Offered a very competitive price with everything that we were looking for in our preferred hotel (eg. buffet breakfast, transfer, late check out etc). Very prompt in getting back to us regarding availability and specific questions about the hotel. No problems at check in, all promises from TravelOnline were delivered. Would definitely recommend their services.

Eileen Khaw

4th Aug 2013

Very good service. No issues. Great it can all be done online. Definitely use again & would recommend it to friends & family.

Shonagh Dunning

4th Aug 2013

Excellent service. We needed quite a few quotes to get the right one which fitted our other travel commitments and they were all sent very promptly. Thank you.
Yes would recommend to friends.

Edward Brown

4th Aug 2013

I loved the online instant quotes - it allowed me to compare lots of options anytime of the day or night without having to wait.

I have already recommended the site/service to others - in fact I generated a quote for friends I was trying to convince to come with me but alas they chose not to. Their travel agent quoted them much higher prices than your quotes.

Jennifer Ejlak

3rd Aug 2013

Will recommend to others going through guys and have already,

Mark Fuller

3rd Aug 2013