TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,129 customer reviews

Thanks for the service, it was good. I received prompt replies to my emails and queries. People that we dealt with in Phukett were great as well.
Yes, we will book with you again as well as recommend your company to friends.

Stephen Biggar

16th Jul 2013

What a fantastic online travel agent you are!

The holiday was perfect and there wasn't one hiccup. (Apart from our flight being cancelled coming home which wasn't your fault! And Virgin accommodated us at the Sheraton which was very nice!!).

The online quote system is excellent and your promptness and helpfulness was fantastic.

We would definitely use you again and recommend you to friends (in fact we already have!)>

Michael O'connor

16th Jul 2013

Very impressed as this was my first experience with travel online, all my expectations where met.

Gary Bogg

16th Jul 2013

Your service is consistently good and that is the reason we use TOL every time we travel! You are competitively priced and offer excellent service. Well done & thank you.

Athena Ladas

16th Jul 2013

The next trip we will book with Travel online

Traveler

16th Jul 2013

I could not fault your service!! Everything, from the moment we made enquiries until the end, were excellent. We had no problems with anything! Emma sent through all documents quickly and efficiently. The prices quoted were cheaper than we could arrange ourselves.
We will definitely be using TravelOnline for all our future travels. Thankyou very much
P.S. We had a fantastic holiday!!!

Leanne Lenegan

16th Jul 2013

I have not used your service before so was our first time. Absolutely fantastic service no complaints at all. All aspects of the trip were organised perfectly, very efficient booking method given we never had to leave our home to book and would highly recommend to others.

Cassandra Hopkins

16th Jul 2013

Everything went absolutely to Plan which made the holiday a complete joy.

Thank you

Kathleen Lane

16th Jul 2013

easy to use

Bruce Nicol

15th Jul 2013

I will certainly book with you guys again , you were recommended by my sister ,who is very hard to please and you came up trumps , you offer a great service

James Blyton

15th Jul 2013

Everything was made very clear & simple. Communication was excellent.

Jose Font

15th Jul 2013

The service was excellent and i will book again if the specials are there when i travel. I will ensure i recommend your company to others.
Many thanks
Mic Mitchell

Michael Mitchell

15th Jul 2013

All questions answered very quickly, no matter how strange!

Annaleise was fantastic and I will definitely use both Travelonline and annaleise again.

Thank you so much.

Elicia James

15th Jul 2013

I would definitely book with travel online again. They are very quick to respond to all queries. Also the instant quote is a great feature of the service. They also have a great selection of accommodation and airfares. Love the website.

Jessica Duffy

14th Jul 2013

I would definitely book through them again. Our accommodation was wonderful, the tours were great, it was excellent value for money. The drivers we had for our transfers were wonderful and very friendly. Natalie got back to me quickly and was excellent with booking all our stuff.

Lorraine Lehmann

14th Jul 2013

Yes, we were extremely happy with your efficient and friendly service, would use again and recommend your company. Please keep emailing us deals!

Lindy Johnson

14th Jul 2013

After a bad experience with another online travel company, working with Travel Online was a breeze. Emails were always replied to within 24 hours and when I had to make phone contact, immediate service was provided. Thanks to Joanna for all her help.

I would definitely use this service again and have already recommended it to friends who are looking at booking a holiday.

Thanks
Mirella Loverso

Mirella Loverso

13th Jul 2013

Lisa was brilliant. She managed to help us organise a brilliant holiday at the resort of our choice and was always very quick in getting in touch with me regarding details of our trip or answering my questions.
She was always polite and very helpful. Would be happy to use this online service again. 100% satisfied with this service and will happily recommend it to others.

Naomi Rutten

13th Jul 2013

We could not fault the service and would recommend TravelOnline to our family and friends without hesitation.

Johnny Motu

13th Jul 2013

Joanna was very helpful, as are all yourstaff. I have booked with you several times now and have recommended you to many other people (family and friends). Thanks for making trravelling arrangements easy for us.

Carole Smith

12th Jul 2013