TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,836 customer reviews

Online service was very comprehensive and easy to book. Also follow up by phone cleared up issues on which we were uncertain.
Compared quote to High Street provider and pricing was very competitive.

Would recommend to friends and families.

Simon Day

30th May 2013

Great service as usual !!

Philippe Hartmann

30th May 2013

The service from Travel Online (Kylie) was fantastic. The way the website is laid out made everything so easy. We knew what costs we were up for from the very beginning and we were able to look at alternate options before locking anything in. Vouchers were emails through to us shortly before our date of departure and everything went smoothly. Would most definitely use this site again when booking my next holiday!!!

Lisa Justice

30th May 2013

Lisa and team did an excelelnt job helping me book a resort and shuttle. My original choices were all bookedm bu I was directed to Mantra...and had an excellent time!! The transportation service was also excellent, timely and well-organized. Thanks so much!!! Excelelnt job.

Elizabeth Lawrence

30th May 2013

Thanks to TravelOnline for organising a great holiday for us at a great price. We had a fantastic time with no issues and will definitely be using you again as well as recommending to our friends.

Sarah Ryan

30th May 2013

Quick positive service and help on questions. Good prices and options.

Sharon Whebell

29th May 2013

I had an excellent experience dealing with Clare Wilkinson of Travel Online. All of my inquiries were promptly dealt with and responded to. Our travel went smoothly, transfers were excellent and the price competitive.

I would definitely recommend Travel Online and Clare to family or friends.

Fiona Hoad

29th May 2013

We had no problems at from our pick up at the airport to our drop of at the airport. Thank you for a hassle free holiday.

Heather Sneddon

29th May 2013

Very easy to deal with and was a wonderful experience.

Thank you so much

Robert Lansdowne

29th May 2013

Brilliant service. Informative, friendly, accommodating and responsive. I would use the service again and will reccommend to friends and family.

Matthew Forbes

29th May 2013

Annaleise was a pleasure to deal with and made sure that our requests were made to happen. Thanks

FeliciaKentwell

29th May 2013

Great website, good customer service. Would use again to book holidays in the future.

Nicola Bearer

28th May 2013

Great & efficient service, very well organised. I would definitely recommend this service and would use it again.

Penelope Hope

28th May 2013

I used your service when going to the Gold Coast, I found it very easy to go through your list of hotels in the chosen destination, then quickly and easily get a quote, so you know how much each property is going to cost, then make a decision on which best suits your needs.

So I used you again (so to speak) when travelling to Melbourne.

Keep up the good work.

Wendy Evans

28th May 2013

This was the first time I'd used Travel Online, and found them to be extremely professional.
This was a suprise 40th for my wife, and the staff went out of thier way to ensure this holiday was set up correctly, whilst ensuring they minimized cost, which gave us more to spend on our holiday
I would definitely recommend using Travel Online, and I will use them again for our next holiday
They were cheaper than any of the other major holiday retailers, and offered better service.
Thanks Travel Online

Mark Smith

28th May 2013

Lisa was fantastic to deal with and she kept us informed at all times everything went smoothly . we really appreciate her time and effort and will definately give Lisa an email when we save our money to return to Fiji.

i have already recommend Onlinetravel to friends and relatives. Our holiday was so much cheaper with your compnay than some of the quote we got from local travel agents. Thank You Tania

Mark Forster

27th May 2013

fantastic already planning next trip

Dean Brown

27th May 2013

Great easy to use service with quick response times.

Kate Marchenko

27th May 2013

Thank you, it was easy to book, then deal with the consultant. She was always prompt, and tailored my holiday to my needs. I found the quote was by far the cheapest. I would definitely recommend to my family and friends, and will be using travelOnline for my next holiday.

Belinda Miller

27th May 2013

Emma was a joy to deal with.
We changed our hotel after discovering that they were renovating and it was no hassle at all for the team to accomodate our request.
Thank you and talk to you next year!

Marlene Broden-pieters

27th May 2013