TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,005 customer reviews

Nicky provided excellent service and was quick to respond to any queries that we had. We will be using the service again for future holidays. Thank you Nicky!!!

Carol Wilcockson

28th Aug 2013

This is the 2d time we have booked an OS trip through travelonline.com. Its a very efficient website and there have been no hassles with any of our reservations etc. Would recommend to others.

Matthew George

28th Aug 2013

Nicky did a fantastic job at organising our holiday at very short notice. Would highly recommend TravelOnline to others.

Deborah Blackwell

28th Aug 2013

information and communication was excellent...the whole trip went perfectly....I would use this service again.

Rhonda Natoli

28th Aug 2013

My consultant Annaleise, was very helpful and friendly. She is lovely lady which travel on line should be very lucky to have on their team of consultants.
When I couldn't speak to Annaleise, all the other consultants where also very friendly and helpful to me.
I would book with your company again.

Melissa Burns

27th Aug 2013

I must admit I was a little concerned having not booked a holiday online much less an overseas one before, however, it was made simple by good communication and all worked out very well. I would be happy to book through Travel Online again, a number of friends went to the same venue at the same time all using different agents, and from talking to them I think I definitely got one of the better deals, I would have no hesitation to recommend your service to family and friends in the future, in fact I already have.. :-)

David Callaway

27th Aug 2013

Would like to thank Natalie for our latest dealings with her regarding booking our trip to the Shangri la Fijian Resort and Spa.
Would definately recommend booking with Natalie. Her service was very professional and gave us lots of options when we first requested a quote to fiji.

We will certainly be going with her service again when booking our next holiday which hopefully isnt to far away..

Thanks again

Glen O'hara

27th Aug 2013

Support through the process was excellent even with the cancellation/change of flights very late in the process leading to other changes. Thanks to Emma.

Rolf Audrins

27th Aug 2013

I do most of our holiday bookings myself but, if I use a travel agent, TravelOnline is my first choice. Competitive fares and excellent service. Fiji Airways changed aircraft type and time of departure on several of our flights on this trip. TravelOnline ensured that we got seats together that accomodated our preferences and preserved our QF FF upgrade, even when FJ moved our flights around. Much appreciated.
I have recommended TravelOnline highly to my husband's business partner and other friends and acquaintances.

William Ellis

27th Aug 2013

Excellent trustworthy service. Our trip went smoothly. No problems. Would definitely book with TravelOnline again and will recommend to our friends. Thanks very much for your help. Great deals.

Kathy Richardson

26th Aug 2013

Prompt efficient service and everything was well organised for us. I have not used an Online service before so was pleased with the choice and would recommend to others

Richard Baldwin

26th Aug 2013

We appreciated the immediate response from Emily when we made the booking and then recomfirmed our stay at Whitsunday Apartments before our trip to Australia. We enjoyed our holiday on Hamilton Island in an apartment with wonderful views out to sea.

We would book with Travel Online again.
Many thanks. Pauline & Willy

Pauline Simpson

26th Aug 2013

Many thanks Joanna, we had a truly great holiday thanks to your help in getting us to Tokoriki.

Yes we would happily recommend you to friends who are planning trips to Fiji.

William Nixon

26th Aug 2013

thankyou for your services..we would be using you guys again for our next holiday plans..

Daphne Manivong

26th Aug 2013

Easy to use.
Quick replies. Definitely use again!

Daniel Henderson

26th Aug 2013

Hi we loved the quick service and everything was as stated,we could not have asked for more.
Thanks heaps

Darren Duscher

25th Aug 2013

Exceptionally easy to organise holiday, easy to book, pay and confirmation details for the trip was spot on.
We'll definately use TravelOnline again.
Thanks Lisa!

Shona Casey-eland

25th Aug 2013

Happy to use you again in the future.

Great customer service and easy to use, I will recommend.

David Cranna

25th Aug 2013

All booking went as planned on time and with courteous friendly people. The resort was excellent and the tour arrangements locally worked smoothly and on time.
The online booking was easy and telephone follow up made everything stress free.

John Spencer

25th Aug 2013

Excellent service at short notice

Paul Gormly

25th Aug 2013