TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,836 customer reviews

Would definately book through you again and would also recommend Travel on line

Leonie Olsen

9th Jul 2013

Whilst deciding where and when to travel we went through a considerable amount of quote and re-quote, your service and the staff I dealt with were extremely patient and helpful. I thank you for the guidance provided and another fuss free and enjoyable holiday.

Robert Evans

9th Jul 2013

Thank you Natalie, everything ran very smoothly and we had a great relaxing holiday.

Craig Gourley

9th Jul 2013

Very happy with the service we received from Natalie and Travelonline. Quick response to my emails, everything went off without any problems on our holiday. I would definitely recommend Travelonline to others and would book again. It was an easy booking process, no stress arranging a holiday for 11 people. Thanks.

Manji64

9th Jul 2013

Thorough service, all details of travel provided promptly and efficiently. The highlight was the VIP access on arrival and departure at Denpesar Airport- unbelievable.
Would definitely use travel online again for future holiday bookings and have already recommended to my parents and children.

Robert Shepherd

9th Jul 2013

TravelOnLine.com was great. Being from The USA, I was initially concerned about using an unknown (to Me) travel agency in Australia for a vacation in Fiji. But I had no problem getting information and booking my reservations regardless of the time (and date!) differences. Lisa was responsive and I had no problems.

Robert Braun

9th Jul 2013

I really like using travel online as I can book all products at once. If changes are required staff are always helpful and quick to get back to you.
I would recommend Travel online.

Anne Matiszik

8th Jul 2013

Excellent service, prompt replies to all queries, and will definitely use travel online again, and again. Keep up the great service.

Domenico Americo

8th Jul 2013

I found Kimberley to be very informative and helpful, when ever I needed to know anything she was very quick to help out with what ever I needed.

Yes I will be booking with you again and yes I have recommended you to my family and friends and have already booked a holiday with Kimberley for April 2014 with both family and friends
Thanks for all your help
Wendy & Paul

Wendy Gallagher

8th Jul 2013

Really happy with our holiday in Bali. Everything that was expected was delivered by Clare - thank you.

I would definately book with you again or recommend this services if the rate was competitive.

Tiffany Donaldson

8th Jul 2013

Have already recommended you. Your service is prompt and efficient.

Christine Anderson

8th Jul 2013

The service through Travel on line was great, i would definately book through you again.

Leonie Olsen

8th Jul 2013

I was very nervous about booking such an expensive holiday online, through a company at I had never dealt with before. But I rang and spoke to Emily Dalton and she relieved my anxiousness and assured me that everything was above board. She was always courteous and friendly and very helpful. I have already recommended Travel Online to my friends and will not hesitate to use Travel Online again.

Leanne Swain

7th Jul 2013

Great service will use again and recommend to friends

Roxanne Smith

7th Jul 2013

Got back to us quickly and efficiently, thank you for the no-hassle booking and smooth holiday transfers.

David Kneeshaw

7th Jul 2013

Very helpful as I tried 2 other online travels agents and they both told me before even trying to help that it was school holidays and I had "no chance" of getting a room and Shangri-La resort, yet when I tried you guys you went above and beyond and actually got on the phone to the resort to arrange a room - thanks heaps as the kids and I had a brilliant holiday and it was the second time at this resort and will no doubt be going back there again, and will of course use your travel agent.

Terry Finch

6th Jul 2013

Too easy really, booked online and everything went like clockwork, very happy with the experience of using Traveonline, happy to recomend and will use again.

Gerard Ping-nam

6th Jul 2013

Evertything promised was delivered. Car pickup was on time. Massages were perfect. Driver that took us to the Airport was very helpful and even paid for us to get dropped off at the terminal so we didnt have to walk. Will book with TravelOnline again.

Trevor Jamieson

5th Jul 2013

Everything organised quickly and efficiently as I had organised my trip only one week before, with a fear I had no flight and no accommodation. I was impressed there was the accommodation I specifically wanted at the Resort I wanted due to attending a wedding. I had been in contact with the Resort and 5 other internet agents with no accommodation Thank goodness for Travelonline I would book with you again in future and recommend you to friends and family.

From - Canberra

4th Jul 2013

Annaleise always ,et our needs and was very obliging and extremely helpful.

I recommend travelonline toi everyone for service and value for money.

Just change your transfer company though.

I look forward to booking our next holiday

Gino Carrafa

4th Jul 2013