TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,853 customer reviews

Your service was very good, I also like how you do get back to us after our Holls.. We will be in touch again..

Thank You

Glynis Brennan

25th Mar 2014

I have used this booking agent before in the past and have never have any problems. I can't fault Travel online. Thank you guys.

Wayne Morgan

25th Mar 2014

The consultant we had Lisa was great. Excellent service, great feedback, kept us informed . I would definitely use your services on our next trip. I found the whole process so simple printing out your own tickets etc.. I would be more than happy to recommend you to family and friends. Thank you for a great trip.

Anthony Rogers

25th Mar 2014

We are back from Daydream and had a wonderful time.
The accommodation was great. Staff very friendly.

Your service was very good Amy.
We are very pleased we experienced dealing with Travel Online and we will use your service again when we get the opportunity.

Thanks Regards Roelf and Agatha Goossen

Roelf Goossen

25th Mar 2014

Definitely book with Travelonline again

Damien Black

25th Mar 2014

got what we wanted, good communication. Only down side which had nothing to with travel on line, day of departure we were delayed by four hours, received an e-mail from Virgin airline telling us not to arrive at airport till later the day after our travel.

Colin Smith

25th Mar 2014

All good, yes we'd use you again!

Geoff Stubbs

24th Mar 2014

Yes I would book again with you the service was great, easy and I had no problem whatsoever. Thank you.

Violette Bukala

24th Mar 2014

Booked Fiji trip in February 2014 and had to reschedule to March 2014 only 2 days before leaving - Fantastic service, prompt replies.
Would book with them again.

Lyndell

24th Mar 2014

Very efficient, easy to follow and understand booking choices.
Answered any questions immediately. All documentation detailed and complete and immediate.
Very good service - would use again.
Thankyou !

Kerry Carne

24th Mar 2014

All my interactions with Travel Online were very pleasant an professional. I was happy with the prompt email replies and ease of phone communication.
I will certainly not hesitate to use Travel Online again and also recommend to family and friends.

David Oscar Milanes

23rd Mar 2014

Every aspect of holiday was catered for. Thank You

Daniel Mulkerin

22nd Mar 2014

Great company with really well priced travel deals and excellent service. I will definitely be booking my next holiday with TravelOnline!

Ali Assad

22nd Mar 2014

very convenient and easy to book will certainly book again

Nathan Eagleston

21st Mar 2014

Likes:- Very professional online operation.

From initial online email contact with Lisa Scull, to 'speedy' return correspondence from Lauren Cahill with a detailed travel/accomodation confirmation and tax invoice.
Highly impressed with the quick 'turnaround' of documentation from "Travelonline/Fusion Holidays" from first online contact to receipt of Travel Voucher,( with an added surprise of an automatic "upgrade" to a 'Deluxe Hotel Room' ) - Thank-you!
Thoroughly impressed, will recommend to others & will certainly use again ourselves.
Congratulations on a 'job well done'.

Regards,
Ross

Ross Morgans

21st Mar 2014

excellent service provided. would definitely use again. thanks

Russell Shepherd

21st Mar 2014

Helpful and friendly staff, very responsive to my enquiries

Kai Timo Schmidt

21st Mar 2014

I've never booked through an agent before usually choosing to do it myself, but the offers from TravelOnline were too good to beat. The service provided by Annaleise was fantastic. Everything I asked for was done including adding our SPG membership to our booking at Westin Denauru Island and my Qantas Frequent Flyer to my flight. The whole process was so easy. We had to change our South Sea Island tour due to a cyclone off the coast off Fiji but the vouchers all worked and the staff at the cruise company had no difficulties adjusting our vouchers. Just a fantastic trip. The only complaint is that I had to come home. Will be booking through here again for a return trip to Fiji next year. Thanks :)

Paul Springett

19th Mar 2014

I was initially nervous about using an online agent but my doubts were completely unfounded.
Everything went through smoothly without a hitch. I will definitely use travel online next time I go on holiday.
I have already recommended you to friends and family.

Damian James Harrison

19th Mar 2014

No request was too difficult and phone calls or emails were answered without delay. I would absolutely have no hesitations in using travel on line again. Thank you :)

Michael Perry

19th Mar 2014