TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,500
Average Rating: 4.86 out of 5

Customer Service Reviews

We found travel online extremely helpful with all our requests in choosing the right property. even down to the last minute request to purchase excess luggage.

Andrew Kennedy

14th May 2013

The service provided was excellent, motel and transfers were organised perfectly. Our day trip booked with TravelOnline also went without a hitch. We would book with you again and would recommend to friends and family. Thanks so much Annaleise.

David May

13th May 2013

First time to use TravelOnline. Was initially not sure if the website was legitimate as price seemed slightly too good plus it was an overseas website (we're in NZ) but we reviewed it and saw how the system worked and booked trip. All worked out very well. Rooms at Sheraton Resport Fiji was as good as expected. Everything done by Nicky at TravelOnline was very great. Many thanks Adrian

Adrian Rose

13th May 2013

Great service, holiday all went like clockwork. Have recommended Travel online to friends and will book with you again.

Thank you :)

V Smith

13th May 2013

The best. Really professional company to deal with. Great customer service. Thanks Natalie

David Fensom

13th May 2013

Awesome service, thorough and prompt. Polite, definately use you again :)

Hannah Jones

12th May 2013

Received exceptional service from Annaleise Bradley of Travel Online!. This has definitely been the easiest holiday I have ever booked.
Great service never used it before but will always do so in the future.
Thanks.

Arif Iskandarsyah Effendi

12th May 2013

Annaleise was excellent - initially checked that I had flights to Savusavu organised before charging Namale package to my credit card (including confirming that the flight connections worked), then followed up with Namale then me with a solution for the $500 flight credit (a reduction from the package cost). I would recommend TravelOnline and Annaleise to anyone.

Mark Decker

11th May 2013

Booking a holiday through Travel Online was so easy. The website is fantastic and easy to use. The staff responded quickly and were very helpful with any queries. Being able to book flights, accommodation, airport transfers and insurance in one transaction was incredibly time saving. I will be booking my next holiday with them and highly recommend using the company.

Sue Purcell

11th May 2013

Fast efficient quotes, confirmation emails were sent promptly and the itinerary was set out in an easy to understand manner. Everything went exactly to plan so I would definitely book any future travel plans with TravelOnline.com

Debra Smith

10th May 2013

Liked the ease of booking the holiday - done in a flash. No problems with anything at all, and the holiday worked out really well.

I would most certainly use Travelonline again and have receommended this site to friends.

Norah Lilley

10th May 2013

Excellent communication from Rochelle Bishop. The flights and accommodation bookings went ahead as planned.
I will definately book with you again and also will be very happy to recommend Travelonline to family and friends.
Thank you

Victor Chin

9th May 2013

geat service, Natalie certainly got us the best deal, we would recommend your company to others.

Nina Adams

9th May 2013

Responses were quick; all information provided.

Have recommended already

Brendan Shell

9th May 2013

Thanks to Natalie at Travel Online - there were no hidden surprises in our booking everything we paid for we got. We definately received value for money which made our Honeymoon so memorable. Natalie called us to let us know there were flights changes, after she couldn't get me on email which was really great considering I was deep in the midst of last minute Wedding preparations and I would not have seen it.
Will definately be booking our family holiday in January with Travel Online.

Natasha Jane Storey

9th May 2013

Excellent service and will book with Travel Online again. Highly recommended

Romana Mecevic

9th May 2013

Staff were excellent to deal with and very helpful. Would not hesitate to use this again.

Michael Enniss

9th May 2013

I was a little sceptical of booking online. But having used your service I was more than satisfied. The deal was excellent & value for money. The service provided by you was second to none. The reply to my Emails was very fast. Overall I was very satisfied with the service of your company & would not hesitate to use you again. I would definitely recommend your company to my friends. Thank you.

Alan Brodie

9th May 2013

I can only say that it was a great experience dealing with travelonline, the system was good and the staff just great, and yes we have already told other people about the service. Keep up the great work

John Hanshaw

8th May 2013

All transfers and accommodation booked through travel online went smoothly. Had no hickups. Customer service was always prompt and helpful.

Shamendra Maharaj

8th May 2013