TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

First time we have booked a holiday through travelonline & would definitly do it again. Staff are informed, efficent & reliable. Would recommend to friends & family.

After the cycle hit Fiji we travelled a week later. We were concerned about going but Clare was in touch & replied immediatly to my email and got us the information we needed.

Very happy indeed although the hotel had a few issues which i've included in my survey.

Pierre Nohra

5th Jan 2013

Very efficient service. Loved the instant quote and quick confirmation. Will book again with you.

Paul Stacchino

5th Jan 2013

Everything was booked and organised, transfers were good and travel was made easy and hassle free. Liked that there were representatives waiting at destinations with our name on a board with information and transfer tickets waiting. Very happy with service and reliability, would highly recommend TravelOnline to anyone.

Veronica Roderick

5th Jan 2013

Best prices, no problems, no need to pay all money up front is great. Have used before and will again
Have already recommended to friends and family.
Thanks for a great service

John Dunn

4th Jan 2013

I would like to thank Natalie Bean for making my trip a wonderful experience. Natalie answered all my questions and took care of my requests straight away. Nothing was a bother to her. I would highly recommend Natalie and TravelOnLine without hesitation.
Regards
Deanna Smith.

Deanna Smith

4th Jan 2013

We have booked thru travelonline several times now.
We have been very pleased with the service and the prices and dealsooffered by them.
I have recommended traveonline to many people who have gone on to book thru them also.
We are about to make another booking for July.
Thanks traveonline.

Philippa Bryan

4th Jan 2013

It Was very easy,efficient and quick, I was given all the information I needed.

Russell Pitman

4th Jan 2013

Easy, fuss free booking

Dale Skepper

4th Jan 2013

I would use travel online again for sure. The service was brilliant and communication was great. It made booking a trip online very easy and fast which please me very much as you can waste so much time using the internet.
Before I booked this trip i went to a local Travel agency thinking this would save me time searching online how wrong I was, I left with brochures instead and no holiday. The agency could have sold me anything that day but fail..
So thankyou Kylie we had the most relaxing holiday and enjoyed every minute.

Cheers Ange

Angelique Eagar

4th Jan 2013

Annalise was excellent. I believe I was a bit difficult to start with as I kept expiring my quote but she was always willing to help in a friendly and timely manner. The whole organization of the trip was seamless thanks to her.

James Frayne

4th Jan 2013

All requests were attended to in a tiemely manner, excellent advice was provided. Small details were attended to such as including the booking of meals and the digital players on the plane.

Definetly use your services again and will recomend to others.

Thank you for all your help in planning our holiday.

Peter Smoother

4th Jan 2013

Annaleise was truly amazing in her level of customer service. I booked this trip at the last minute when Annaleise was dealing with a large influx of calls and emails for the people that were impacted in Fiji. She not only kept me regularly updated but assisted in correcting my quote to better suit our needs. Everyone that I spoke to when I called your call centre was great and made the whole booking experience a great experience that I have already told friends and colleagues about recommending you for future travel bookings. I have just today booked another package through you!
Thanks to Everyone

Gillian De Noir

3rd Jan 2013

Very prompt responses and the team was great when our Fiji holiday was cancelled within days of our scheduled departure.

I have already recommended you to a friend!

Claire Smith

3rd Jan 2013

Thank you to the team at TravelOnline for a pleasent and easy way to book our holiday we will be booking our next holiday with you guys and would recommend anyone looking to have a holiday or booking accommodation to use TravelOnline.....

David Tulley

3rd Jan 2013

I received prompt replies to my communication and the booking was smooth and seamless.

Lilac Christie

3rd Jan 2013

This is the third time we have used Travelonline and I have now recommended it to a few of my friends that have also used it - service is excellent and rates are the best we can find - thanks again!

Tanya Horsfield

2nd Jan 2013

We found Travelonline efficient & good to deal with. Our trip was organised & took place without any hitches.
Yes .

Unni Menon

2nd Jan 2013

Very efficient team of travel consultants. Response times to my inquiries were very quick. Easy to use website and great deals on hotels! Will definitely use your fantastic services again!
THank you!

Rohit Godara

2nd Jan 2013

We really appreciate quick response and service received. We will certainly consider booking another travel and vacation through travelonline.com when we are ready for one.

Zoran Mitic

2nd Jan 2013

It can easily be said that Travel Online/Idalily were extremely organised from A to Z. No wonder it shows their well earned experience in dealing with travellers and places they offer. I started my travel searching/booking around October when I came in contact with Idality and from that point I spoke with her only once on minor occasion and the rest of the processes were highly organised and just did not need any further clarification. Highly impressed with speed and accuracy of service.

Ankitaben Patel

2nd Jan 2013