TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,626 customer reviews

We were very happy with the service provided. We even had a need to call the afterhours service which was excellent with their response and the fast time in responding to our enquiry.

Reginald Connolly

19th Sep 2014

Your service was fantastic. It was so easy to book on line and even queries made to you by phone were handled very promptly and efficiently. Would definitely use your service again.

Geoffrey Colivas

19th Sep 2014

Everything worked well. Wyan great at pick up. Very happy with experience

Pamela Carpenter

19th Sep 2014

I nearly always book accommodation through Travelonline. I recommend Danielle to all my friends. We receive excellent service and great rates.

Michele Wilkinson

19th Sep 2014

We had no problems with our booking. If I had any questions the phone or emails were responded to promptly.

Brett Hill

19th Sep 2014

Very happy with the service. Great holiday, great package deal. Very happy!

Nicole Armstrong

18th Sep 2014

Very impressed, we were well looked after and kept up to date with arrangements. Would definitely book with you again and have recommended you several times already.

Juanita Eastman

18th Sep 2014

I would book with you again and recommend your site. I liked that we could ring and speak to the consultant to clarify the online information.

There was nothing that could have been improved, it was a fantastic holiday!

Sylvia Malecki

18th Sep 2014

This is the second time we have used travelonline and im sure next years trip will also be booked thru here!

Andrew Pirpinias

18th Sep 2014

The ladies on the phone were very helpful, the bookings went through very smoothly and the price was good. I would definitely book with you again.

Denise Izzard

18th Sep 2014

We were extremely happy with the service we received from travelonline and everything with our bookings went perfectly. We will definately be using travelonline.com for booking future holidays. Thanks for helping us to have such an amazing holiday.

Fletcher Newbury

17th Sep 2014

Thank you Amy for your service and prompt response to my queries. We had a lovely break!
Regards
Carol

Carol Stadelmann

17th Sep 2014

I would book with you again and have recommended to family and friends.

Bradley Gould

17th Sep 2014

very helpful people to resolve any questions. wonderful service, and would recommend.

Rod Harris

17th Sep 2014

You guys are fantastic,, Definitely will be using Travelonline again

Bryon Edwards

17th Sep 2014

Great service. I would definitely book through you again. Helpful and fix errors quickly.

Sophie Kammerlocher

17th Sep 2014

Fast and courteous and helpful. As you are able to do marketing deals with various places you Seem to be able to get very good deals. A very good service.
Will book with you again and recommend others do so as well.

Andrew Murray

17th Sep 2014

Your service was prompt and efficient. Next time I book another holiday, I definitely will use Travel OnLine and I do recommend anyone to use TravelOnLine. Thank you Clare

Flora Kandiero

17th Sep 2014

I'm really happy and impressed with the way things came together for our family holiday. Lisa Scull was really helpful and accommodating with our planning, which involved a number of changes, late additions and people travelling from multiple locations. It came together smoothly and we all had a great holiday. Thank you to Lisa and the rest of the Travel Online team that helped this happen :)

Robert Knight

16th Sep 2014

Great customer service, you have made a loyal customer here.

Ozbay Djemal

16th Sep 2014