TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Joanna was very helpful and very efficient. I would book with you again, and recommend you to my friends.

Brad Griffith

23rd Apr 2014

Emily was always very helpful when ever we needed questions answered as were all of the staff we dealt with.
would definetly use travelonline again and recommend to family and friends

Wendy Gallagher

22nd Apr 2014

All correspondence was absolutely fantastic. Could not fault the service or the holiday

Ben

22nd Apr 2014

Fantastic holiday! Thanks Rochelle and team at TravelOnline

Laura Gunn

22nd Apr 2014

Friendly, timely, helpful, informative assistance for this first time customer. Fiji and Radisson Blu were great and we would definitely go back using Travel Online for the booking.

Kaye Cooper

22nd Apr 2014

TravelOnline did an excellent and very efficient job in arranging my holiday, and were able to quickly change my holiday dates when I discovered that I had made a mistaken with timing.

Kristen Westwood

22nd Apr 2014

I will certainly use your company again. Service was excellent.

Terry Morgan

22nd Apr 2014

Yes I would book with you again

Michael Bauer

21st Apr 2014

Rochelle was very helpful and ensured our needs were met.
Perhaps you could enhance your online search engine to allow filtering by more than one characteristic (i.e. price, location, stars, etc).
Good value deals if you take your time to search one by one.
Thanks

Mariela Gonzalez

21st Apr 2014

Emma replied to our emails professionally and with friendliness.
We found all details were covered and we had no concerns with transfers or problems at the airport.
We would recommend your travel service to family and friends and we would use your service again.

Kevin Murphy

21st Apr 2014

It was really easy to book and use just printed out vouchers and off we went

Matthew Patrick Court

20th Apr 2014

Best way to book a holiday :)!!! Would recommend!!!

Jesse Stol

20th Apr 2014

the service from emma was excellent.
she would help and answer trivial requests.
I have always been nervous and weary of booking our holidays on line but this is our second booking with travel online and feel confident all arrangements are 100% perfect.
thankyou to emma for efficient service once again.
look forward to booking our next holiday with travel online next year,

John Mccormick

20th Apr 2014

great staff thankyou.

Wayne Elliott

19th Apr 2014

yes i enjoyed quick friendly responce to my enquiries and bookings and i would recommend you to other traverlers.

Brad Norris

19th Apr 2014

I have used travel online for the last 3 years and found the service very good .

Julie-anne Blood

19th Apr 2014

Thank you and the Team for arranging our holiday in all ways a professional service. Kind Regards Geney & Le.

Geney Malaniak

19th Apr 2014

We had a complex booking involving airfares and resort. Everything went perfect with not a single thing out of sorts. We would use TravelOnline again for our bookings.

Rick Bolstler

19th Apr 2014

This was our first use of an on-line travel agent and you were excellent. I even used the complimentary thai massage voucher twice as my wife did not want hers.

Alan Hamilton

18th Apr 2014

The customer service was great it was my first trip to a Fiji and to top it off my honeymoon. Travelonline staff were very helpful in organising our honeymoon vacation and would highly recommend to anyone wanting to book their holidays through them. We are definitely considering in using Travelonline in the future. I'm very impressed with the customer service thank you.

Julian Tuaki Falelei Loumoli Terepo

18th Apr 2014