TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,853 customer reviews

Dear Emma Watts,

You service and attention has been outstanding.
Thank you for the regular & timely contact.

Your recommendation of the Centara Grand Beach Resort was a perfect fit for our family & we would highly recommend your future customers to stay there. (we have provided feedback to them also.)
We would also recommend you in particular through Travelonline to our friends & family. Our flights (Thai Airways), hotel, transfers & travel went without a hitch.
Thankyou for keep us informed of flight changes and answering our requests promptly.

Cheers & Merry Christmas,
Hope your still around for our next Trip.
Greg & Morag Joseph

Gregory Joseph

23rd Dec 2014

As first time online 'bookers' I was a little worried about the process but we were so impressed by not only the value of the deals but the staff, any queries, either via email or on the phone were attended to immediately and all questions and changes we made were done without any effort. They confirmed for us and we received all the necessary documentation easily. The staff were friendly and I would definitely use this again. Thanks for making the holiday so easy!!

Martin Cummings

23rd Dec 2014

This was the easiest holiday we have ever organised! This service will be recommended to our friends and will be used by us again.

Shaun Burge

23rd Dec 2014

Top Job ! you made it easy Lisa. We'll be back..

Michael Lazarevski

23rd Dec 2014

Thanks for organizing our booking t FIji. Everything ran like clockwork and we will definitely be using you company again
Thanks again

Peter Damaso

22nd Dec 2014

I'v been well informed concerning all the steps we need to follow for the booking of the trip. Clear and detailed information. I will recommend you to friends (I've already done that! ).

Sofia Canizares Bundorf

22nd Dec 2014

Your service was great, the holiday went without a hitch. Will be using your services again for sure & will recommend you to all our friends.

Shane Mason

22nd Dec 2014

Staff were very friendly and helpful. Very quick to respond to queries and went out of their way to provide whatever assistance we required. Will definitely go through travelonline again!!

Linda Ezzy

22nd Dec 2014

Very efficient- great prices-great communication. We would holiday through travel online again.

Sara Saunders

22nd Dec 2014

Excellent service - exactly how it should be these days but is so often lacking.
I was sceptical at first as I was a first time user. I thought it might have been an off-shore internet service.
It is a real Aussie service with real Aussie people.
I will definitely use this TravelOnline again.

Brett Herron

20th Dec 2014

Great work, will use your service again.
Thanks heaps rochelle.

Tony Tannous

20th Dec 2014

good service & no problems

Llewellyn Swan

19th Dec 2014

I was most impressed with the great value I found online with your company, and the service was exceptional. Regular emails kept me informed on the progress of my booking, and especially liked the personal touches Danielle added to our correspondence. I will be booking with you again for my next trip away.

Ken Dickenson

19th Dec 2014

Just Perfect

Corinna Viktor

19th Dec 2014

Seamless & easy to use. Got updates as required.

Roddy Perkins

18th Dec 2014

The service was great and I would use Travelonline again & again.
Thanks for or your help.

Grant Gillett

18th Dec 2014

We received excellent service from Amy, queries were addressed promptly. We will book with your service again and is highly recommended.

Arnold Beeton

18th Dec 2014

Great value deal in fantastic accommodation and everything went incredibly smoothly - easiest holiday booking ever!!

Therese

17th Dec 2014

I would recommend booking through TravelOnline and I would definitely book again through TravelOnline. I found the service was excellent, the follow up service was speedy and precise, whether it was via email or phone calls. Nothing was a problem, I was a little hesitant booking online but it was in some cases easier and faster than through a travel agent. I did shop around for comparison prices and found TravelOnline to be the best quote. I would like to thank Danielle Swane for her courteous and professional manner in handling my booking. Thank you.

Toni Bott

17th Dec 2014

I have used travelonline before and will always use them this last holiday I put 3 other couples on to it to get the deal we got and same hotel everyone was happy, I like the vouchers we get the massage voucher was fantastic and the tour was all so great. will use you again and recommend travelonline to everyone. thankyou.

Debra Goddard

17th Dec 2014