TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,500
Average Rating: 4.86 out of 5

Customer Service Reviews

I would use this service again as booking this holiday was very easy to use and the consultant was very helpful, thanks for the excellent service.

We hope to do this trip again in the future, and would like to take our children and grandchildren next time.

Keep up the good work, thanks.

Mark Smeed

30th Sep 2013

I have used Travel Online several times now and can't fault the service. I have always had prompt replies to emails and friendly service. The prices are very competitive and I will definitely use them again.

Dianne Strahle

30th Sep 2013

Thorough, very organised, friendly and we would definitely use again

Lauren Long

30th Sep 2013

All our questions were quickly and there was a good flow of communications about updates and payments due

Michael Senior

30th Sep 2013

I was very happy with your service. Will book with you again.

Maureen Reichmuth

29th Sep 2013

the responses and bookings were always made promptly and everything went smoothly

John Pohlman

29th Sep 2013

I cannot thank Kimberley enough for the excellent service she provided to myself and accompanying travellers.
All aspects of our booking was done in the most efficient and timley manner and Kimberley answered all our silly questions.
All emails were replied to quickly and this made us confident in our booking which was just as advised with all transfers completed easily.
We told everyone we met we had booked thru you as no one seemed to have the deals we did which was very pleasing.
I will only be booking thru Kimberley for future travels as I know I will not only get value for money but will be looked after with all aspects of my booking so I can just go and enjoy my holiday!

Thankyou again Kimberley!

narelle fozzard

29th Sep 2013

It was competitively priced, easy to book, appreciated extra help for invoicing back to employer.
Would reccommend using service to others, and will use this service again in the future.

Nigel Watson

28th Sep 2013

Holiday went off without a hitch

Thank you

Oliver Wise

28th Sep 2013

Providing a great deal of pay four days, get four days free to Phuket; Travel Online allowed our family a wonderful vacation while providing fast and efficient service in relation to confirmation, invoice and travel vouchers; even changing the voucher to provide additional information for my own piece of mind. Definitely recommend the team from Travel Online and have already started spreading the word on the offers available at this site. Many thanks from the Fawcett Family.

Rachel Fawcett

28th Sep 2013

Great service, very happy to help when I changed a few things. Great web site, very easy to build a quote, save it, change it or do another one.
I would use travel online again and recommend it.
Thank you we had a lovely holiday and everything went as planned.

Joanna Whatman

27th Sep 2013

Travel online was great. Very efficient & kept us up to date with our booking arrangements. Everything ran smoothly. Highly recommended.

David Lee-steere

27th Sep 2013

I was not planning on using a travel agent as I've always thought I would get a better deal booking thru travel sites etc. I found TravelOnline's site and thought I would try to get a better deal as I was struggling to find what I wanted for a holiday in Fiji. I dealt with Emily Dalton at TravelOnline and she was fantastic, not only did she get me a great deal on the last beach hut in the resort I wanted but she was extremely helpful in answering all my questions even after I had paid for my booking. Thanks Emily, we had a great holiday thanks to you :)

Kale Balbi

26th Sep 2013

She looked after us great & very easy to deal with & booking online

Shannon Dorizzi

26th Sep 2013

Everything was great will use again

Rhett Simons

26th Sep 2013

Fast, helpful and accurate. Yes I would recommend you and use you again myself.
Thanks

Donna Martin

26th Sep 2013

I found the service from Travel online excellent.

Carol Robertson

26th Sep 2013

We were kept informed regularly and in a timely manner when we requested changes.
Staff very helpful and polite.

Sharon Gregory

26th Sep 2013

Service was very prompt and easy. Will be biking with you again in the future

Lucas Smith

26th Sep 2013

Service was second to none. The team at Travel on line were extremely helpful.
Thank you for helping us plan an amazing holiday!

Elena Sabag

25th Sep 2013