TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,853 customer reviews

yes i was very happy with the service.
Emma always replied very promptly every time i asked her a question which made me feel very confident.

Catherine Maria Randazzo

28th Jan 2015

Have used Travel online 3 times now for holidays and found them great every time. Thankyou for making booking a holiday an easy experience.

Mary Scott

28th Jan 2015

We found the online service to be very user friendly and Joanna was a very reliable and efficient consultant. We would definitely use your service for future holidays. Thank you.

Gary Waugh

28th Jan 2015

Took a little longer that stated to get our quote, but it was over the Christmas period so understandable. Everything was as it said it was going to be. The day spa voucher was fantastic, what a fabulous placid it was.

Bruce Ede

28th Jan 2015

excellent service, can't find any fault at all.
would definitely recommend to family and friends

Hoang Mai

28th Jan 2015

Excellent service, always happy to help in a timely manner.

Brianna Baker

28th Jan 2015

as always...love working with you!

Gary Bruhwiller

28th Jan 2015

The service was good - e-tickets and vouchers arrived promptly and any request was dealt with expeditiously. We would book through you again.

Peter Nicholson

28th Jan 2015

Service was great and would recommend.

William Hasted

28th Jan 2015

I would use your service again.

Christine Gleeson

28th Jan 2015

Excellent service and value for money. I received everything I needed via email and it was very easy to redeem vouchers etc via email to the individual vendors once I was in Bali. Would definitely use your services again. Thankyou!

Kristy Drake

27th Jan 2015

very helpful . we would book with you again and I have already recommended you to a friend. maybe a bit more info on mobile phone service would be handy

Terence Payne

27th Jan 2015

great service, follow up and made the process easy and was very helpful with ensuring all requirements were met.

George Katrib

27th Jan 2015

Clare was extremely professional, prompt and helpful.
I will definitely book through Travel Online again and have already recommended you to friends and family.
Kind Regards Smaroula La Paglia

Smaroula La Paglia

27th Jan 2015

fantastic service, made everything so easy.

Kylie Nicholas

27th Jan 2015

Thanks

Rajeev Pillai

27th Jan 2015

Where prompt with responses.

Anastasios Koutroubis

27th Jan 2015

Great service, great pricing and great communication. Will be using travel online for future travel. Thank you for the great holiday we had.

ConstantinosKeramidas

27th Jan 2015

Hi Clare and others who assisted - I was going to email and thank you anyway - even before I saw this! I wanted to thank you for such a well organised and smooth trip. I sent everything I wanted to you and you did all the work and sent it all back to me promptly and efficiently. The whole trip went so smoothly from getting on the flight, transfers, all the vouchers for massages etc - thank you for making it all so easy - it was wonderful! I will be using travel online to book my next holiday at the end of this year now that I have the travel bug again!

Julie Matthews

27th Jan 2015

Fantastic Service.
Emma - thank you for all your help with our bookings our transfer arrangements - it all ran very smoothly in the end and was fantastic.
Only one minor hiccup - I had requested twin beds and adjoining rooms - neither of these happened,
Also I am a bit disappointed we didn't get to use our massage vouchers - as we didn't go into Seminyak at all. It would have been better if the massages were provided by the hotel.
I would highly recommend travelonline.com again and will definitely be booking through them again.

Marianne Cope

26th Jan 2015