TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,248 customer reviews

Great service. Yes, I would definitely book through Travel Online again.

Michael Nutt

13th Oct 2014

great seavice, following up requires very quick

Lily Small

13th Oct 2014

Excellent service. Lisa was a pleasure to deal with :)

Kylie Nilsson

13th Oct 2014

Clare was amazing. We must have bombarded her with 50 quotes in 2 hours and she never got frustrated with us and remained so helpful and patient. We were so impressed with your service and I would definitely recommend you and look forward to using you again. Thank you.

Caroline Holden

13th Oct 2014

Thanks for a great family holiday
Your service was much appreciated
Thanks also for your patience
Gabby Miller

Robert Paul Miller

12th Oct 2014

Excellent, quick and very professional.
Many thanks for all your help. My group and I were very happy with all you have done.
Will definately be doing business with you.
Again, many thanks
Franca

Ross Dibella

12th Oct 2014

Service was excellent and the trip was thoroughly enjoyable

Greta Grossberg

12th Oct 2014

Staff very helpful and respond promptly. Everything was as requested and stated in our quote/vouchers etc. Thanks.

Trent Austin

12th Oct 2014

great service with the online bookings - very smooth and no hitches with transfers, or bookings.
Many thanks

Susan Pascall

12th Oct 2014

Would book with you again and have already recommend you to family and friends. Thank you!

Tri Huynh

12th Oct 2014

Hi Emma,

Thanks for the email. We thought your service was exemplary for our holiday. The vouchers worked fine and bookings were as expected (accommodation and transfers).

Will recommend TravelOnline for others.

Now we are looking at Fiji next year - at your convenience - could you provide us some information on Fiji holidays - sorts of packages available, which island, best time to go, activities etc (looking at our whole family this time - Stephen & Sue, Daughter 18 & Son 22: 4 rooms (maybe 2 bedroom villas x 2). anyway no rush.

Cheers

Stephen

Stephen Collicutt

12th Oct 2014

Excellent service.
Day dream island was good but certainly a little run down but rooms great views and clean, staff all but one very helpful and polite. When school hols finished much less crowded

Andrew Macgill

12th Oct 2014

Very good service! I was just disappointed in the standard of the hotel! I would not recommend the hotel. It was far from luxurious!

Gary Charles Nurick

11th Oct 2014

Very happy !!!

Igor Chekmarev

11th Oct 2014

Efficient - all arrangements went smoothly

Stephen Gray

11th Oct 2014

Awesome, thanks!

Lee Hazlewood

11th Oct 2014

Terrific service and very prompt responses to any questions I had. The package was great value for money and we had a wonderful family holiday. We would certainly use travel online again.
Thanks travel online for everything!

Shawn Sartori

11th Oct 2014

We would use travel online again. There were no hiccups in the process at all. Thank you!

George Koning

11th Oct 2014

We always use Travelonline for our family holidays. Emma was very efficient and easy to deal with. We seemed to be constantly emailing her requesting prices and changes and nothing was ever to much trouble. Her reply was always prompt and courteous. Your pricing is always competitive and you have never let us down with transfers etc. On the other end Grace who represented your company from my Phuket was an absolute delight and arranged all our tours. Again nothing was to much trouble. Thank you.

Kylie Anderson

11th Oct 2014

We always use Travelonline for our family holidays. Emma was very efficient and easy to deal with. We seemed to be constantly emailing her requesting prices and changes and nothing was ever to much trouble. Her reply was always prompt and courteous. Your pricing is always competitive and you have never let us down with transfers etc. On the other end Grace who represented your company from my Phuket was an absolute delight and arranged all our tours. Again nothing was to much trouble. Thank you.

Kylie Anderson

11th Oct 2014