TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,241 customer reviews

Customer services was fantastic, prompt responses to queries and quotes. Idalilly kept me updated through the process and sent through all documentation as indicated. Great price offered - price quoted (and confirmed) was half that if any other site at the time.
The offer of optional tours and transfers was handy and would be great for the first time travelers.
Slight mix up with bedding at check-in but no real issue there, may have just been a hotel limitation due to early check-in.
I have already recommended travelonline to friends and look forward to making use of the service in the future.
Thanks for helping to create some wonderful memories.

Nicole Raffle

28th Oct 2014

Excellent service and great value, thank you :)

Allison Allen

28th Oct 2014

I have used you guys a few times and have recommended you to others.

Melvin Wilson

28th Oct 2014

Fantastic fast, helpful service. Would definitely use again.

Thomas Garde

27th Oct 2014

Everything was great with your service. All my travel vouchers were great. I would recommend you to family and friends.

Sarah Lynch

27th Oct 2014

TravelOnline are outstanding & I have now used them twice. Our holidays both went so smooth & Rochelle was so competent & went out of her way to change dates.My advice to anyone looking to have a holiday is use TravelOnline.Also there prices are unbeatable.

Colin Murphy

27th Oct 2014

Thank you - service was good, and advice given if my request was unavailable was helpful too. I love U Paasha, i'm glad you were able to help me get there during this stay.

I'd recommend you to friends and will use your service again.
Thanks

Sally Clearihan

27th Oct 2014

Very happy with our holiday arrangements.all worked well.Thank you. Will hope to be back next year !

Brett Vincent

27th Oct 2014

Excellent , will definitely use again

Nicole Patrick

27th Oct 2014

We absolutely loved our trip and are looking for another one. I am recommending you to everyone who will listen :)

Jacqui Jensen

27th Oct 2014

Hi Clare, I thought your service was fantastic. I am not one that uses the computer very often but it was very easy & we had no problems. Thanks. look forward to booking our next trip through Travelonline.com. Please let us know about any good deals coming up.

Mark Tesoriero

27th Oct 2014

Amy was fantastic to work with and her service was second to none. travel online.com provide a great service and we've already recommended the company to all our friends and people who we met within our travels.

Steve Papadakis

27th Oct 2014

Great service - speedy replies - well done!

Juliet Izatt

27th Oct 2014

All good. only complaint is that kids meals had not been requested for flight home form Bangkok to Melbourne.

Craig Voyer

27th Oct 2014

Highly recommend Travel on line. Everything ran smoothly and we will definitely use the service again

Sean O'brien

27th Oct 2014

Thank you Lisa, your service was very efficient, prompt and helpful. We will be recommending travel online to friends.

Cindy

27th Oct 2014

Outstanding service and responsiveness. we contacted Amy from Fiji to ask her to help us get seats for the flight home that my husband, who is a bad flyer, was comfortable with.
Virgin had been able to help us directly.

Laura Fayers

26th Oct 2014

Very happy with your service and level of communication - would be happy to use you again.

Nicholas Caraturo

26th Oct 2014

Great value for money, would definitely book again with Travel Online.

Rhys Mcdougall

26th Oct 2014

Very easy transaction, great deal. Yes would book again another holiday and recommend to family and friends.

Rebecca Galvin

26th Oct 2014