TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,853 customer reviews

Great service! Will book again with Lisa Scull at TravelOnline :-)

Julie Hughes

14th Mar 2015

I have no suggestions to the team of TravelOnline. All of you are good professionals and in my case you did your job very well.
Thank you.
Perhaps we will meet again in a couple of years.

Leonid Tsakanov

14th Mar 2015

Very helpful and arranged everything for my travelling. Would recommend travel online to friends and family.

Temoata Putaura

13th Mar 2015

I thought your service was fantastic & have no complaints. Would book through you guys again.

Karen Anwyl

13th Mar 2015

We found the overall deal offered was affordable and it was helpful to be able to put a deposit down on the accommodation component.
We recommended a number of our friends and family to book through you for my 60th in Port Douglas, because we found a good deal with you.
thank you, we will look again soon!

Susan Blake

13th Mar 2015

Fast, responsive, reliable, will book through them again for my next holiday. Was a bit worried about booking with at first but haven't been let down one bit!

Mikaela Tooze

12th Mar 2015

Everything was how it should be. All went according to plan, vouchers worked well and booking was correct. Good Job.
We would definitely use your services again and recommend you to other people.
Thanks Guys & Gals.
Eddie.

Edward Pryce

12th Mar 2015

Definatly book through Lisa Scull again,she was fantastic & helpful every time I had a question or when I wanted to alter our plans after already booking & paying.
I would Definatly use travelonline again if they can get me a fantastic deal for family hotel in Bali,like the Dynasty.

Kellyanne Hawkins

12th Mar 2015

Very happy with service, easy to book etc and very happy with outrigger recommendation. Thank you for making our holiday a memorable experience. Will be recommending travel online.com to friends and family as opposed to the traditional retail travel agencies

Elena Jansen

12th Mar 2015

Will book through again. Very helpful and was there when I needed.
Thank you!

Jordyn Connelly

12th Mar 2015

Service was great

Alison Kay

11th Mar 2015

Fantastic Service, prompt response to my emails. very user friendly. I would definitely recommend to family and friends.
we had a fantastic holiday.
Thank you.

Michael Vanlangenberg

11th Mar 2015

very happy with our service from travelonline. Second time l have booked an overseas trip with them and have been happy on both occasions. Thank you

Warren King

11th Mar 2015

Nothing was too hard for you. Thanks for helping me when I had queries & needed arrangements changed. I'll definitely be back.

thank you!!

Lisa Bienias

11th Mar 2015

Your service was wonderful. Everything was organized and went according to plan. It was quick and easy to book a holiday through Travel Online. We will defiantly recommend this site to others and use this site again to book another holiday. Thank you!!

Rick Mcmillan-halsey

11th Mar 2015

I would book through travel online again and i have recommended this site to others

Vesna Dedic

11th Mar 2015

Everything delivered as promised, could not be more happy.

Robyn Wallis

11th Mar 2015

The consultant were fast and reliable. They replied to our email and request very quickly. We had special bedding and invoicing request and it was done with a email. We Will be booking here again for our next holiday and will recommend it to everyone!

Libang Song

11th Mar 2015

Great service, Clare was happy to help and went out of her way to offer alternative solutions when our first preference was not available. Even manged to find rooms when the location itself said they were fully booked.

Will use again and recommend to others.

Matthew Petersen

10th Mar 2015

TravelOnline was wonderful. Very user friendly site, from getting a quote to booking with very competitive prices. Prompt email replies and available by phone if required.

Leanne Colin-thome

10th Mar 2015