TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,241 customer reviews

Great value. Helpful staff. Will definitely use again and recommend to others

Jennifer Kratzmann

5th Jan 2015

What amazing value and great service you provide. Our holiday ran so smoothly thanks to travelonline. I couldn't believe the fantastic value of our trip. I tell everyone to check you guys out!! Thank you for helping us have such a memorable family holiday. I'll be eagerly checking my emails for our next adventure.
Many thanks
The Thomsons

Audra Thomson

5th Jan 2015

Second time I have used Travelonline. Both occasions were a great experience. Excellent service and staff response. Could not fault anything. Would definitely recommend your website to friends. Good work , Travelonline.

Robert Sweeting

5th Jan 2015

Great Rates and very easy. Will definitely use travelonline.com again.

Aaron Isherwood

5th Jan 2015

I would definitely book again through travel online. They were very prompt at getting back to me with any queries and quotes etc. All plans went very smoothly- no dramas. Everything that I booked was exactly what I expected it to be. Thanks again for a great trip!
Fiona

Fiona Belcastro

5th Jan 2015

I was a little disappointed at first when I realized that all online quotes are subject to availability. Nonetheless, the company's service was great and EVERYTHING was as advertised and as agreed. I am pleasantly surprised and would definitely use your services again and recommend them. Cheers!

Mathias Alejandro Oleskow

5th Jan 2015

I have used Travel Online several times and have recommended them to several people. As always Lisa was very helpful during the booking process. She happily provided hotel options as our first venue choice was unavailable and passed our special requirements on to the airport shuttle company.

Teresa Maynard

5th Jan 2015

Thanks very much for your assistance in booking our holiday.

We had a wonderful time and as we had previously stayed at the Radission, we knew we were in for a great time. NYE was excellent at Radission so tell your clients that it is well worth it.

Thanks again

Benjamin Algie

5th Jan 2015

Very happy with the service. This was the first time had booked a holiday on line so were a little nervous but everything ran very smoothly. We would be happy and a lot more confident to book this way again in the future.

Frank Alles

4th Jan 2015

First time user of Travelonline.com and was impressed with their package at the Fiji Hideaway. Inclusions were 1 free night, FJ$80 credit, Child under 17 stay free & Glass Bottom Boat. Daily breakfast and free wifi were also included in this deal.
Online booking website easy to use. Any questions they provide a chat or 1300 help line. Would use them again.

Heather Meagher

4th Jan 2015

Hi Lisa and team, thank you very much for your assistance in organising our group trip. Very helpful, quick, efficient.... it's always nice to know that I can still rely on Travelonline for our travel arrangements. Great service and great help. Happy New Year and all the best for 2015!

Angela Geniaux

4th Jan 2015

Very efficient friendly service. Couldn't be better.
The communications gave me complete confidence regarding booking and payments etc.
I would recommend to family and friends.
Thank you Amy!

Margie Brett

3rd Jan 2015

Would definitely book again with Travel Online and recommend it to family and friends. We were genuinely surprised with the prompt and courteous service we received, especially when we needed to amend our booking. That was much appreciated. We were also thrilled with the affordability of our holiday.

Dejan Andric

3rd Jan 2015

Excellent service. Fast reply. Easy to communicate. I will come back for next holiday for sure!!! Good job????

Louis Park

3rd Jan 2015

I highly recommend TravelOnline. They organised a wonderful holiday for 2 adults and 2 children to the Sheraton Fiji in December. Everything went smoothly and any questions I had were always answered promptly. We also got a great deal for flights/accommodation and transfers. Thank you Kimerley and Emma. We will definitely book our next holiday with you.

Robert Densa

2nd Jan 2015

Your service was fantastic! You offered the most competitive price and everything was dealt with efficiently and professionally. Excellent customer service and will most definitely recommend to family and friends and use your service again!

Kathleen Djuric

1st Jan 2015

I found your promptness, communication & service very good. Emails, attachments etc all turned up accurately & on time. When I had any query, it was addressed by you immediately.
We travel a bit & will definitely consider using you & also recommending you to our friends in the future.

Darrel Ling

1st Jan 2015

I loved the fact that you guys had the best rate online!

Brian Mccallum

31st Dec 2014

The service from the travel consultants was professional and satisfying.
I would book again with you and recommend to friends and family

Robert Dojcinovski

30th Dec 2014

The agents I spoke to were very helpful and the cost of the Breakers Beach resort was the best I could find. I would certainly look at the prices for any accommodation I required in the future.

Brenda Porter

30th Dec 2014