TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,083
Average Rating: 4.86 out of 5

Customer Service Reviews

Karen was friendly, informative and helpful. Nothing was too much trouble and she helped us find the right cruise for us. I would highly recommend Karen's services to my family and friends.

Ros

14th Dec 2016

Brilliant service - all aspects of the organisation of our holiday was thorough and trouble free. Thankyou Laura for ensuring our holiday was enjoyable and stress free. We will defiantly use this service again for our next holiday

Wayne Johnson

14th Dec 2016

It was so easy and if I had questions they were answered. I usually book holidays direct with Virgin but I would use your services again. And I would recommend you to others thank you for a great holiday!

Michelle Howden

14th Dec 2016

Great service i rang the hotel in melbourne to make sure our reservation was there and unlike other online booking services we've used in the past everything was all booked and reserved we got it at an excellent price..so thankyou we had an amazing time we'll definitely use travelonline again and recommend to family and friends..
Thanks for all your help laura

Brent Hitch

14th Dec 2016

I have been very happy with travel online and have recommended people to use your web site. Doug Whip was a new customer due to my recommendation and is taking a cruise at the end on January with his family.
Crown promenade was excellent - only problem there were 3 rooms booked instead of 2 rooms- they fixed everything.
Thank you and looking forward to booking with you in the future.
Kind regards
Carol Lee

Carol Lee

14th Dec 2016

Service was great! Very easy to book, received plenty of updates & fantastic hotel deal. Would certainly use again.

Erin Ward

13th Dec 2016

We cannot fault TravelOnline. The service was amazing. Quick responses by email. Everything we booked was as we planned.

We would definitely use TravelOnline again.

Andrew Robert Laundess

13th Dec 2016

Absolutely a pleasure from beginning to end. No issues with our booking and our holiday flowed smoothly to plan. Thank you for all your help.

Bruce

13th Dec 2016

We booked the stay 4, pay 3 package which was great price for the room type we had. We generally book direct with hotels but they did not have this offer. The booking process with Travelonline was really easy and we especially appreciated not having to pre-pay the full amount at the time of booking. The email reminders were helpful so you knew when final payment was due. We have all intentions of using Travelonline again should they have our choice of hotel on their website.

Suzanne Davis

13th Dec 2016

Great service, I would recommend

James Nossiter

13th Dec 2016

Would use Travelonline again without hesitation.

Andrea Grant

13th Dec 2016

We have just returned from our family holiday in Fiji & we can't thank Clare enough for booking one of the best holidays we have had. Both our accommodations resort were great especially our stay at the Radisson Blu were Clare's advice for the 2 bedroom apartment would benefit us with our 8 month old. She was so right. We had the best room, space/location right on beach & near restaurants. Our daughter loved the room to move around especially the grassed area in our courtyard. All our transfer were easy to o find, prompt and comfy and all had our requested child seat.
Thankyou so much Clare from all of us ????????????

Renee Robertson

13th Dec 2016

Jodie was extremely helpful, the whole process was simple and easy, I would certainly recommend travelonline.com to anyone.

KH

13th Dec 2016

Yes would book with you again

Colin Hamilton

13th Dec 2016

Lisa Scull once again did a fabulous job. We have used travel on line before and will use them again.

Mel

13th Dec 2016

As the first-time cruisers, we had hundreds of questions and we really appreciate Karen's help. She is a very helpful consultant and provided us plenty of details about the cruise, booking, the expected experience and many hints and insights, not mentioning all the answers to questions we asked. We'll definitely go with her services again when we start planning our next trip.
Karen, thank you for making this holiday experience so great.

Alexey

12th Dec 2016

I have booked the you before and will definitely book through you in the future. I have and will recommend you to friends and family.
The service was great. Booking was so easy and the staff were very professional.
Our transfer was included and the company used was also friendly and professional. We had the free massage which was amazing.
Thank you for making our holiday awesome!!

Maree Kissell

12th Dec 2016

The booking process was easy and lightning fast. Didn't have any issues during our holiday. The communication from travelonline staff(Laura) was great.

Prem

12th Dec 2016

Service was always fast, quick to answer any questions. Would definitely book a holiday through them again.

Liana Braithwaite

12th Dec 2016

Double checking client holiday details. making sure transfers match up with airlines etc.. overall o.k.

Michael Marsh

11th Dec 2016