TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

I have just used Travelonline for a 7 Night Holiday to Bali for 3 Ladies.
Could not fault the service given and the price with airfares (Garuda) and
many other inclusions was definitely a good deal.
I have booked a Xmas special also with Travelonline and will keep my eye out for that next Bali trip next year.

Thank you Travelonline

Sandra Wright

10th Oct 2018

Great service from Clare Wilkinson!

Was my first time booking with Travelonline and was not sure what to expect.

Was a last minute booking and even though hotel was not available on the Saturday night.
Clare made sure we could book in on the Sunday and promptly dealt with the hotel and paperwork.

No problems at the hotel when booking in.
Everything was dealt with efficiently.
Would defenitely book again and will recommend Travelonline to friends.

Thank you to Clare Wilkinson for your great service!

Imraan Alexander

10th Oct 2018

Fantastic to deal with. Communication excellent.
So easy to book and pay for holiday. We will definitely be using travel online in the future:)

Shane Johnson

10th Oct 2018

Was very easy to deal with and have no complaints with this service. Will use you again. Thank you.

Kelly Lawrie

10th Oct 2018

Thank you so much for such an easy travel booking. These guys were great, when my husband got sick in Bali, and needed a change of room - I couldn't get hold of the hotel direct, I contacted Kelly at Travel online to see if they could help with contacting with the hotel on our behalf. One of Kelly's associates action-ed my email immediately and helped organise a change of room within the hour. I can't speak highly enough of the service that was offered, and I will definitely be using these guys again to help book any future holidays.
Their pricing is competitive, but more importantly their service is SUPERLATIVE.
I would have given 10 Stars if I could
Thanks again guys, what you did to assist, gave me great peace of mind, and helped my husband and I out tremendously.
Kindest regards
Natasha Long

Darran Long

10th Oct 2018

Very easy to source the package and book. Good follow up!

Derek Bilney

10th Oct 2018

I liked the prompt replies to emails, and the fact that it is based in Australia and you can actually deal with a person.

Zarko Bardzovski

9th Oct 2018

I liked booking wiht Travelonline - normally book with a local travel agent. I just felt that I had to email a few too many times with regard to when we received our vouchers etc - but I understand that our travel agent appointed was sick or perhaps doesnt work full time and this stressed me a little as I am an organised person.
Apart from that I was more than impressed with Travelonline and would book with them again.

Debra Harris

9th Oct 2018

Website is easy to navigate with accurate pricing. Consultant was quick with replies. Flights, transfers, accomodation all were booked with no problems. Have used them before and would use them again.

Steven L

9th Oct 2018

Everything you arranged was absolutely perfect. That was the second holiday you have organised for me where everything ran like clockwork.
Thank you so much

Elizabeth Albrighton

9th Oct 2018

Wonderful service great reply to question have recommened your site

Sheryl White

9th Oct 2018

Amazing value for money and great service .You made it easy and we will use you again.Thanks

Jan Harwood

9th Oct 2018

Great service offering a great deal. We loved our stay at the Crown Metropol.
I'd happily recommend Travel online and use them again for future bookings.

James Perry

9th Oct 2018

Great service and always helpful, would recommend to family and friends

Robert Williams

8th Oct 2018

The service provided was very good. Very easy to book. Consultants answered all my queries quickly. Everything was organised and we had a wonderful holiday. The holiday package was great value and I have already recommended travel online to friends. Hope to book another holiday in the not too distant future.

Kristina

8th Oct 2018

This is our third trip we have booked with Clare which clearly states how fantastic she is! All our needs are taken care of and she responds to emails and phone calls straight away. Looking forward to our next holiday!

Emma Winder

8th Oct 2018

Great service and regularly updated on our holiday. Easy to manage. Will be using again.

Nino Domenico Vincitorio

8th Oct 2018

The staff at travelonline were so helpful and patient. I discovered the holiday package via Travelzoo.com and followed the link to travelonline. The staff were able to adjust the package deal to suit us and were always professional and kind.

Kate Frizell

8th Oct 2018

Excellent Service. Would book with you again & recommend to Family & Friends.

Thanks Travel online.

Matthew Peter Ahrens

8th Oct 2018

We were extremely pleased with the package/value we received for our Heron Island holiday. We were treated with a room upgrade upon arrival at Heron Island which was a lovely surprise and bonus. We would book with you again and would recommend you to friends. Well done.

Anita Beasley

8th Oct 2018